incident tracking software

[M.Siler]

If we didn't want to track bugs via email or paper forms is there an
incident tracking type product that would permit us to track the following:

The probelm the tested found
Which version of the code it was in
The ability to attach a screen shoot of the error
The ability to assing a priority of the problem
The ability the problem to be assigned to a developer
The ability for the developer to indicate when the problem has been fixed
and is ready for retesting
The ability for the developer to indicate what the nature of the problem was
The ability for the tester to re-test the problem and indicate if it's been
fixed or still needs work.

I'm sure there are other things, but I'm looking for a product that will do
the following. It would be used by about 10 or less users and 3 developers.
We don't need an entire enterprise solution... just something simple.

Any suggestions? I poked around on Google, but I get tracking software to
track everything and have found very little as it applies to software
development.

[C-Services Holland b.v.]

M.Siler wrote:

If we didn't want to track bugs via email or paper forms is there an
incident tracking type product that would permit us to track the following:

The probelm the tested found
Which version of the code it was in
The ability to attach a screen shoot of the error
The ability to assing a priority of the problem
The ability the problem to be assigned to a developer
The ability for the developer to indicate when the problem has been fixed
and is ready for retesting
The ability for the developer to indicate what the nature of the problem was
The ability for the tester to re-test the problem and indicate if it's been
fixed or still needs work.

I'm sure there are other things, but I'm looking for a product that will do
the following. It would be used by about 10 or less users and 3 developers.
We don't need an entire enterprise solution... just something simple.

Any suggestions? I poked around on Google, but I get tracking software to
track everything and have found very little as it applies to software
development.

http://www.bugzilla.org/
--
Rinze van Huizen
C-Services Holland b.v

[C-Services Holland b.v.]

C-Services Holland b.v. wrote:

>>

http://www.bugzilla.org/

in addition, if you don't fancy building a linux server, you could
always install VMWare player (www.vmware.com) which is a free product
and then use that to run a preinstalled machine which just needs a few
configuration changes (http://almworks.com/vbs/overview.html)

--
Rinze van Huizen
C-Services Holland b.v

[Jon Skeet [C# MVP]]

C-Services Holland b.v. <cs*@DELTHIScsh4.nlwrote:

http://www.bugzilla.org/

in addition, if you don't fancy building a linux server, you could
always install VMWare player (www.vmware.com) which is a free product
and then use that to run a preinstalled machine which just needs a few
configuration changes (http://almworks.com/vbs/overview.html)

Or just follow the instructions for running Bugzilla on Windows...
http://www.bugzilla.org/docs/win32install.html

--
Jon Skeet - <sk***@pobox.com>
http://www.pobox.com/~skeet Blog: http://www.msmvps.com/jon.skeet
If replying to the group, please do not mail me too

[C-Services Holland b.v.]

Jon Skeet [C# MVP] wrote:

C-Services Holland b.v. <cs*@DELTHIScsh4.nlwrote:

>>>http://www.bugzilla.org/

in addition, if you don't fancy building a linux server, you could
always install VMWare player (www.vmware.com) which is a free product
and then use that to run a preinstalled machine which just needs a few
configuration changes (http://almworks.com/vbs/overview.html)

Or just follow the instructions for running Bugzilla on Windows...
http://www.bugzilla.org/docs/win32install.html

Ah look at that, wasn't aware there was a windows possibility for
Bugzilla :) It's quite a bit of hassle I see though.
--
Rinze van Huizen
C-Services Holland b.v

[Dick Grier]

Hi,

I use Ontime from Axosoft (http://www.axosoft.com/). They have a free
version, and a subscription version for enterprise use.

Dick

--
Richard Grier, MVP
Hard & Software
Author of Visual Basic Programmer's Guide to Serial Communications, Fourth
Edition,
ISBN 1-890422-28-2 (391 pages, includes CD-ROM). July 2004, Revised March
2006.
See www.hardandsoftware.net for details and contact information.