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Please suggest!

MS
We have a Requirement which needs to be done preferably using Microsoft

Technology.

We want an utility which should run on Exchange Server. Do not want Client

based tool.

I want to know how we can achieve this using Exchange server API / C# or

VB.Net

We are using Exchange 2003 as a Mail Server and the Requirement is to

intercept all the

Incoming and outgoing Messages and on various conditions store Info. of Mail

like From and To Mail IDs etc into SQL Server Database.

Lets Assume customer's mail ID is Cu******@ABCD.C om and Sales Exec Assigned

to him is

Sa*******@Hotma il.com. In some odd scenario of some other Sales Exec (e.g.

Sa***********@H otmail.com) sends a mail to this customer then the utility

(which we have to build) running on EXCHANGE Server should intercept this

msg and insert a record in SQL Server DB or send a notification to

Sa*******@Hotma il.com that some other Sales Exec has sent some Mail to a

customer.
Jul 21 '05 #1
2 1361
You need to evaluate another Microsoft product called
Customer Relationship Manager (CRM) as it supports this type
of functionality for managing sales processes.

--
<%= Clinton Gallagher
A/E/C Consulting, Web Design, e-Commerce Software Development
Wauwatosa, Milwaukee County, Wisconsin USA
NET csgallagher@ REMOVETHISTEXT metromilwaukee. com
URL http://www.metromilwaukee.com/clintongallagher/
"MS" <an*******@disc ussions.com> wrote in message
news:um******** ******@TK2MSFTN GP11.phx.gbl...
We have a Requirement which needs to be done preferably using Microsoft

Technology.

We want an utility which should run on Exchange Server. Do not want Client

based tool.

I want to know how we can achieve this using Exchange server API / C# or

VB.Net

We are using Exchange 2003 as a Mail Server and the Requirement is to

intercept all the

Incoming and outgoing Messages and on various conditions store Info. of Mail

like From and To Mail IDs etc into SQL Server Database.

Lets Assume customer's mail ID is Cu******@ABCD.C om and Sales Exec Assigned

to him is

Sa*******@Hotma il.com. In some odd scenario of some other Sales Exec (e.g.

Sa***********@H otmail.com) sends a mail to this customer then the utility

(which we have to build) running on EXCHANGE Server should intercept this

msg and insert a record in SQL Server DB or send a notification to

Sa*******@Hotma il.com that some other Sales Exec has sent some Mail to a

customer.

Jul 21 '05 #2
MS,
In addition to ClitonG's comments.

Do you want to build or buy?

If you want to build, here is a good place to start on articles about using
Outlook & .NET, it includes a handful of articles on CDO & .NET.

http://www.microeye.com/resources/res_outlookvsnet.htm

For a discussion on selecting development technologies for Exchange Server,
start here:

http://msdn.microsoft.com/library/de...hsel_intro.asp

Hope this helps
Jay

"MS" <an*******@disc ussions.com> wrote in message
news:um******** ******@TK2MSFTN GP11.phx.gbl...
We have a Requirement which needs to be done preferably using Microsoft

Technology.

We want an utility which should run on Exchange Server. Do not want Client

based tool.

I want to know how we can achieve this using Exchange server API / C# or

VB.Net

We are using Exchange 2003 as a Mail Server and the Requirement is to

intercept all the

Incoming and outgoing Messages and on various conditions store Info. of Mail
like From and To Mail IDs etc into SQL Server Database.

Lets Assume customer's mail ID is Cu******@ABCD.C om and Sales Exec Assigned
to him is

Sa*******@Hotma il.com. In some odd scenario of some other Sales Exec (e.g.

Sa***********@H otmail.com) sends a mail to this customer then the utility

(which we have to build) running on EXCHANGE Server should intercept this

msg and insert a record in SQL Server DB or send a notification to

Sa*******@Hotma il.com that some other Sales Exec has sent some Mail to a

customer.

Jul 21 '05 #3

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