Access Gurus,
This script was used to view the reports on the web by choosing a
date on or before the current day.Recently it stopped working and i am
not able to figure where the problem is.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3c.org/TR/1999/REC-html401-19991224/loose.dtd">
<HTML lang=en xml:lang="en" xmlns="http://www.w3.org/1999/xhtml">
<HEAD>
<TITLE>Servic e Quality & Projects_home</TITLE>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<LINK href="http://www.citigroup.n et/" type=text/css
rel=stylesheet> <!-- netscape 4.x compatible -->
<STYLE TYPE="text/css">@import
url(http://www.citigroup.n et/ti);</STYLE><!-- modern browser
compatible -->
<LINK href="../css/custom_style.cs s" type=text/css rel=stylesheet> <!--
your custom styles here -->
<script LANGUAGE="JavaS cript">
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// These are the GLOBAL VARIABLES
var theMonth= "01";
var theDay= "01";
var theYear= "00";
var rep_name = ".pdf";
//------------------------------------------------------------
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function CheckLeap(year)
{
if ((year % 400) == 0) return 1;
if ((year % 100) == 0) return 0;
if ((year % 4) == 0) return 1;
return 0;
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function CheckDate(year, month, day){
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return CheckLeap(year) ;
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day = day;
if ((month == "00")||(mon th == "02")||(mon th == "04")||(mon th
== "06")||(mon th == "07")||(mon th == "09")||(mon th == "11"))
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if (month == "05"){month Name = "May";}
if (month == "06"){month Name = "June";}
if (month == "07"){month Name = "July";}
if (month == "08"){month Name = "August";}
if (month == "09"){month Name = "September" ;}
if (month == "10"){month Name = "October";}
if (month == "11"){month Name = "November"; }
if (month == "12"){month Name = "December"; }
return monthName;
}
//line 81------------------------------------------------------------
function minError(minYea r, minMonth, minDay)
{
var minDate = new Date();
minDate.setMont h(minMonth-1);
minDate.setDate (minDay);
minDate.setYear (minYear);
document.open() ;
document.write( "<HTML><BOD Y
background='ima ges/backer.gif'><LE FT><FONT
SIZE=4><BR>&nbs p; E rror: Invalid
Date<BR></FONT></LEFT><CENTER><F ONT SIZE=2><BR>You have selected an
invalid date. Please select another date.");
document.close( );
}
//------------------------------------------------------------
function maxError(year, month, day)
{
var date = new Date();
date.setMonth(m onth-1);
date.setDate(da y);
date.setYear(ye ar);
document.open() ;
document.write( "<HTML><BOD Y
background='ima ges/backer.gif'><LE FT><FONT
SIZE=4><BR>&nbs p; E rror: Invalid
Date<BR></FONT></LEFT><CENTER><F ONT SIZE=2><BR>You have selected an
invalid date. Please select another date.");
document.write( "<BR><BR>Yo u have followed a link to a report
which is either not yet available or does not exist on the site.");
document.write( "<BR>If you have any questions or problems,
please e-mail the ");
document.close( );
}
//line 113------------------------------------------------------------
function LIST(theform)
{
var year;
var t_year;
var month;
var t_month;
var day;
var t_day;
var date = new Date();
var today = new Date();
var minDay;
var minMonth;
var minYear;
month = theform.Month[theform.Month.s electedIndex].value;
day = theform.Day[theform.Day.sel ectedIndex].value;
theYear = theform.YEAR[theform.YEAR.se lectedIndex].value;
minDay = 01;
minMonth = 01;
minYear = 03;
t_year = today.getYear() ;
t_day = today.getDate() + 1;
t_month = today.getMonth( )+ 1;
if (CheckDate(year , month, day) == 1){
if ((year < minYear) || ((month < minMonth) && (year == minYear)) ||
((day < minDay) && (month == minMonth) && (year == minYear)))
{
minError(minYea r, minMonth, minDay);
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theMonth = month;
theDay = day;
location.href=" http://www.citigroup.n et/remedyreports/" +
theYear + theMonth + theDay + rep_name;
location.target = "_top"
}
}
else{
document.open() ;
document.write( "<HTML><BOD Y
background='ima ges/backer.gif'><LE FT><FONT
SIZE=4><BR>&nbs p; E rror: Invalid
Date<BR></FONT></LEFT><CENTER><F ONT SIZE=2><BR>You have selected an
invalid date. Please select another date.");
document.close( );
}
}
//line 166------------------------------------------------------------
function LastDay()
{
var today = new Date();
var check, year, Month, lastMonth;
year = today.getYear() ;
Month = today.getMonth( );
if (Month == "00") lastMonth = 12;
else lastMonth = Month;
if ((lastMonth == 1)||(lastMonth == 3)||(lastMonth ==
5)||(lastMonth == 7)||(lastMonth == 8)||(lastMonth == 10)||(lastMonth
== 12))
return 31;
if (lastMonth == 2)
{
check = CheckLeap(year) ;
if (check == 1) return 29;
else return 28;
}
else return 30;
}
//line186------------------------------------------------------------
function SetDate()
{
var today = new Date();
document.thefor m.Day.selectedI ndex = today.getDate() - 1;
document.thefor m.Month.selecte dIndex = today.getMonth( );
if (today.getYear( ) < 100)
document.thefor m.YEAR.selected Index = today.getYear()
- 99;
else
document.thefor m.YEAR.selected Index = today.getYear()
- 1999;
// LIST(document.t heform);
}
//line 200------------------------------------------------------------
function MM_findObj(n, d) { //v4.0
var p,i,x; if(!d) d=document;
if((p=n.indexOf ("?"))>0&&paren t.frames.length ) {
d=parent.frames[n.substring(p+1 )].document; n=n.substring(0 ,p);}
if(!(x=d[n])&&d.all) x=d.all[n]; for (i=0;!x&&i<d.fo rms.length;i++)
x=d.forms[i][n];
for(i=0;!x&&d.l ayers&&i<d.laye rs.length;i++)
x=MM_findObj(n, d.layers[i].document);
if(!x && document.getEle mentById) x=document.getE lementById(n);
return x;
}
function MM_nbGroup(even t, grpName) { //v3.0
var i,img,nbArr,arg s=MM_nbGroup.ar guments;
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img.MM_init = true; img.MM_up = args[3]; img.MM_dn = img.src;
if ((nbArr = document[grpName]) == null) nbArr =
document[grpName] = new Array();
nbArr[nbArr.length] = img;
for (i=4; i < args.length-1; i+=2) if ((img =
MM_findObj(args[i])) != null) {
if (!img.MM_up) img.MM_up = img.src;
img.src = img.MM_dn = args[i+1];
nbArr[nbArr.length] = img;
} }
} else if (event == "over") {
document.MM_nbO ver = nbArr = new Array();
for (i=1; i < args.length-1; i+=3) if ((img = MM_findObj(args[i]))
!= null) {
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img.src = (img.MM_dn && args[i+2]) ? args[i+2] : args[i+1];
nbArr[nbArr.length] = img;
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img = document.MM_nbO ver[i]; img.src = (img.MM_dn) ? img.MM_dn :
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} else if (event == "down") {
if ((nbArr = document[grpName]) != null)
for (i=0; i < nbArr.length; i++) { img=nbArr[i]; img.src =
img.MM_up; img.MM_dn = 0; }
document[grpName] = nbArr = new Array();
for (i=2; i < args.length-1; i+=2) if ((img = MM_findObj(args[i]))
!= null) {
if (!img.MM_up) img.MM_up = img.src;
img.src = img.MM_dn = args[i+1];
nbArr[nbArr.length] = img;
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function MM_swapImgResto re() { //v3.0
var i,x,a=document. MM_sr;
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function MM_preloadImage s() { //v3.0
var d=document; if(d.images){ if(!d.MM_p) d.MM_p=new Array();
var i,j=d.MM_p.leng th,a=MM_preload Images.argument s; for(i=0;
i<a.length; i++)
if (a[i].indexOf("#")!= 0){ d.MM_p[j]=new Image;
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}
function MM_swapImage() { //v3.0
var i,j=0,x,a=MM_sw apImage.argumen ts; document.MM_sr= new Array;
for(i=0;i<(a.le ngth-2);i+=3)
if ((x=MM_findObj( a[i]))!=null){docum ent.MM_sr[j++]=x; if(!x.oSrc)
x.oSrc=x.src; x.src=a[i+2];}
}
//-->
</script>
</HEAD>
<BODY>
<a name="top"></a>
<script language="JavaS cript" <DIV class=iehackwra p>
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<p><font size="4" color="#4092BF" ><i><img
src="images/SiteSpecific/head_performanc e.gif" width="350"
height="77"></i></font></p>
<table width="100%" border="0">
<tr>
<td colspan="3" height="35" valign="baselin e"
align="right">
<blockquote>
<p align="left"><b ><font size="4"
color="#006666" >North America
Data Centers<br>
</font></b><b><font size="4" color="#006666" >Problem
Resolution
Center (PRC)</font></b></p>
</blockquote>
</td>
</tr>
<tr>
<td colspan="3" height="180" valign="top"> <left></left>
<blockquote>
<p>
<center>
<font size="2">The objective of the Remedy Report
is:<br>
<br>
1) To Provide a daily overview of
Remedy ticket
performance for the PRC and some SDTs against
standard < br>
2) To help Problem Resolvers (Queue
Managers)
meet the RemedyService Levels<br>
3) To serve as a basis for ongoing
performace
improvements </font>
</center>
</p>
</blockquote>
<center>
<p align="center"> <font size="2"><font size="1">Note:
See the
Report Overview on page 1 of the report for a full
explanation
of all report fields</font><left></left></font></p>
<hr>
<font size="3"><b>Pre view a Report</b></font><br>
Select the Report Date below<br>
<form SUBMIT name="theform">
<font color="#000000" size="2">Date:
<select size="1" name="Month">
<option value="01" >January </option>
<option value="02">Febr uary </option>
<option value="03">Marc h </option>
<option value="04">Apri l </option>
<option value="05" selected>May </option>
<option value="06">June </option>
<option value="07">July </option>
<option value="08">Augu st </option>
<option value="09">Sept ember </option>
<option value="10">Octo ber </option>
<option value="11">Nove mber </option>
<option value="12">Dece mber </option>
</select>
<select size="1" name="Day">
<option selected value="01"> 1 </option>
<option value="02"> 2 </option>
<option value="03"> 3 </option>
<option value="04"> 4 </option>
<option value="05"> 5 </option>
<option value="06"> 6 </option>
<option value="07"> 7 </option>
<option value="08"> 8 </option>
<option value="09"> 9 </option>
<option value="10"> 10 </option>
<option value="11"> 11 </option>
<option value="12"> 12 </option>
<option value="13"> 13 </option>
<option value="14"> 14 </option>
<option value="15"> 15 </option>
<option value="16"> 16 </option>
<option value="17"> 17 </option>
<option value="18"> 18 </option>
<option value="19"> 19 </option>
<option value="20"> 20 </option>
<option value="21"> 21 </option>
<option value="22"> 22 </option>
<option value="23"> 23 </option>
<option value="24"> 24 </option>
<option value="25"> 25 </option>
<option value="26"> 26 </option>
<option value="27"> 27 </option>
<option value="28"> 28 </option>
<option value="29"> 29 </option>
<option value="30"> 30 </option>
<option value="31"> 31 </option>
</select>
<select size="1" name="YEAR">
<option value="03">2003 </option>
<option value="04" selected>2004</option>
<option value="05">2005 </option>
</select>
<br>
Please note that the report date selected above is a
day after
the "work of" date<br>
<input type="button" value="Get the Report"
onClick="LIST(t heform)" name="button">
</font>
</form>
<p><font size="1"> Reports earlier than January 01,
2003 are not
available on this site.<br>
All reports are in Adobe Acrobat format</font></p>
</center>
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Thanks,
Rob
