473,724 Members | 2,284 Online
Bytes | Software Development & Data Engineering Community
+ Post

Home Posts Topics Members FAQ

Re: Need Python alternative to Request-Tracker help desk software

On 2008-04-29 22:15, Sells, Fred wrote:
I've been tasked with either implementing Request-Tracker to upgrade our help desk issue tracking system or finding a Python equivalent (both in terms of functionality and wide spread use). Request-Tracker uses Apache and MySQL, which would also be appropriate to Python.

I would prefer to go the Python route, especially since Request-Tracker is written in Perl (which I don't know).

My initial attempts with Google were not useful due to the general nature of the keywords.

Are there any suggestions.
You should have a look at Trac (http://trac.edgewall.org/) and
roundup (http://roundup.sourceforge.net/).

Both are written in Python and provide excellent issue tracking.
They differ a bit in design and approach to issue tracking, so
you will likely need to investigate a bit further before you decide.

Both are easy to extend and adapt to whatever needs you have.

--
Marc-Andre Lemburg
eGenix.com

Professional Python Services directly from the Source (#1, Apr 29 2008)
>>Python/Zope Consulting and Support ... http://www.egenix.com/
mxODBC.Zope.D atabase.Adapter ... http://zope.egenix.com/
mxODBC, mxDateTime, mxTextTools ... http://python.egenix.com/
_______________ _______________ _______________ _______________ ____________

:::: Try mxODBC.Zope.DA for Windows,Linux,S olaris,MacOSX for free ! ::::
eGenix.com Software, Skills and Services GmbH Pastor-Loeh-Str.48
D-40764 Langenfeld, Germany. CEO Dipl.-Math. Marc-Andre Lemburg
Registered at Amtsgericht Duesseldorf: HRB 46611
Jun 27 '08 #1
0 1175

This thread has been closed and replies have been disabled. Please start a new discussion.

Similar topics

1
537
by: Martin | last post by:
Greetings, I am new to python and wish to embed python in an 3D graphics application to provide application automation. The high level goal is to be able to drive my app from a script for batch job like behavior rather than via the GUI (ie. I would like to run a script and see those changes reflected in the GUI as if the user had clicked buttons, etc.) The application is written in C++ and uses QT for the GUI. I have read the python...
1
1871
by: øystein | last post by:
Hi! I got an xml file that goes like this. <question id=10 correct_answer=2> <alternative>Answer 1</alternative> <alternative>Answer 2</alternative> <alternative>Answer 3</alternative> <alternative>Answer 4</alternative> </question>
0
1183
by: crystal1 | last post by:
This question may be simple, so please bear with me. We have a mainly ASP VBScript website running on IIS. I've installed Python and created a CGI form which takes text input and produces a string of URLs. The CGI page works fine. Currently, when submitting the form the user is redirected to the CGI file's embedded html page. I would like for the user to submit the form and be brought back to the originating VB/ASP page with the...
4
2316
by: Brie_Manakul | last post by:
I need to set up an if else to show different weather scripts based on the city selection they choose. Any help on this would be great. Thanks! <%@ page language="java" import="java.util.*, java.text.* " %> <%@ page import="com.plumtree.remote.portlet.*" %> <%@ page import="com.plumtree.remote.prc.*" %> <% String path = request.getContextPath();
50
2634
by: walterbyrd | last post by:
I don't know if this is a fair comparison or not. Any comments appreciated. - Python is more readable, and more general purpose - PHP has awful backward compatibility - PHP has a lower barrier to entry - Most inexpensive web-hosters support PHP, but not Python - PHP has far more pre-writen scripts available - Newer versions of mod_python require Apache 2.0, which few hosters have
2
2070
by: Dale | last post by:
I am using a simple python webserver (see code below) to serve up python scripts located in my cgi-bin directory. import BaseHTTPServer import CGIHTTPServer class Handler(CGIHTTPServer.CGIHTTPRequestHandler): cgi_directories = httpd = BaseHTTPServer.HTTPServer(('',8000), Handler) httpd.serve_forever()
1
2930
by: vikjohn | last post by:
I have a new perl script sent to me which is a revision of the one I am currently running. The permissions are the same on each, the paths are correct but I am getting the infamous : The specified CGI application misbehaved by not returning a complete set of HTTP headers. The scripts are very long but here are the opening statements: The One that works .... #!C:\Perl\bin\perl.exe # openresolver.cgi # # OpenResolver - a CGI script for...
35
3506
by: eliben | last post by:
Python provides a quite good and feature-complete exception handling mechanism for its programmers. This is good. But exceptions, like any complex construct, are difficult to use correctly, especially as programs get large. Most of the issues of exceptions are not specific to Python, but I sometimes feel that Python makes them more acute because of the free-n- easy manner in which it employs exceptions for its own uses and allows users...
5
7323
by: Johannes Bauer | last post by:
Hello group, I'm trying to use a htmllib.HTMLParser derivate class to parse a website which I fetched via httplib.HTTPConnection().request().getresponse().read(). Now the problem is: As soon as I pass the htmllib.HTMLParser UTF-8 code, it chokes. The code is something like this: prs = self.parserclass(formatter.NullFormatter()) prs.init()
0
8868
marktang
by: marktang | last post by:
ONU (Optical Network Unit) is one of the key components for providing high-speed Internet services. Its primary function is to act as an endpoint device located at the user's premises. However, people are often confused as to whether an ONU can Work As a Router. In this blog post, we’ll explore What is ONU, What Is Router, ONU & Router’s main usage, and What is the difference between ONU and Router. Let’s take a closer look ! Part I. Meaning of...
0
8741
by: Hystou | last post by:
Most computers default to English, but sometimes we require a different language, especially when relocating. Forgot to request a specific language before your computer shipped? No problem! You can effortlessly switch the default language on Windows 10 without reinstalling. I'll walk you through it. First, let's disable language synchronization. With a Microsoft account, language settings sync across devices. To prevent any complications,...
0
9389
Oralloy
by: Oralloy | last post by:
Hello folks, I am unable to find appropriate documentation on the type promotion of bit-fields when using the generalised comparison operator "<=>". The problem is that using the GNU compilers, it seems that the internal comparison operator "<=>" tries to promote arguments from unsigned to signed. This is as boiled down as I can make it. Here is my compilation command: g++-12 -std=c++20 -Wnarrowing bit_field.cpp Here is the code in...
1
9160
by: Hystou | last post by:
Overview: Windows 11 and 10 have less user interface control over operating system update behaviour than previous versions of Windows. In Windows 11 and 10, there is no way to turn off the Windows Update option using the Control Panel or Settings app; it automatically checks for updates and installs any it finds, whether you like it or not. For most users, this new feature is actually very convenient. If you want to control the update process,...
0
8063
agi2029
by: agi2029 | last post by:
Let's talk about the concept of autonomous AI software engineers and no-code agents. These AIs are designed to manage the entire lifecycle of a software development project—planning, coding, testing, and deployment—without human intervention. Imagine an AI that can take a project description, break it down, write the code, debug it, and then launch it, all on its own.... Now, this would greatly impact the work of software developers. The idea...
1
6689
isladogs
by: isladogs | last post by:
The next Access Europe User Group meeting will be on Wednesday 1 May 2024 starting at 18:00 UK time (6PM UTC+1) and finishing by 19:30 (7.30PM). In this session, we are pleased to welcome a new presenter, Adolph Dupré who will be discussing some powerful techniques for using class modules. He will explain when you may want to use classes instead of User Defined Types (UDT). For example, to manage the data in unbound forms. Adolph will...
0
5996
by: conductexam | last post by:
I have .net C# application in which I am extracting data from word file and save it in database particularly. To store word all data as it is I am converting the whole word file firstly in HTML and then checking html paragraph one by one. At the time of converting from word file to html my equations which are in the word document file was convert into image. Globals.ThisAddIn.Application.ActiveDocument.Select();...
0
4504
by: TSSRALBI | last post by:
Hello I'm a network technician in training and I need your help. I am currently learning how to create and manage the different types of VPNs and I have a question about LAN-to-LAN VPNs. The last exercise I practiced was to create a LAN-to-LAN VPN between two Pfsense firewalls, by using IPSEC protocols. I succeeded, with both firewalls in the same network. But I'm wondering if it's possible to do the same thing, with 2 Pfsense firewalls...
1
3210
by: 6302768590 | last post by:
Hai team i want code for transfer the data from one system to another through IP address by using C# our system has to for every 5mins then we have to update the data what the data is updated we have to send another system

By using Bytes.com and it's services, you agree to our Privacy Policy and Terms of Use.

To disable or enable advertisements and analytics tracking please visit the manage ads & tracking page.