Does anyone else experience slowing down of a web conferencing session when 5 or more people join in the meeting? Our web conferences slow down considerably and are driving me nuts.
3  1952  sicarie 4,677
Recognized Expert Moderator Specialist
That's an interesting issue. I'm guessing these are remote sessions, as why else would you need a web conference, but just to cover the bases, is this accurate?
Also, is this a purchased solution (ie, is this something you could bring up to the vendor and either examine known issues, or receive support on this)?
I'm guessing, if this is either a free solution or support is costly (which it usually is), that it will be necessary to map out your network, and get the specs and settings on your network hardware to make sure you can handle the load.
yeah we do a lot of remote support and the web conferencing sessions are generally with clients as well as remote staff. I am using a hosted solution right now. I was wondering if this was a web conferencing issue or an issue with our machines.
sicarie 4,677
Recognized Expert Moderator Specialist
If you're using a hosted solution, then I'm guessing you have a support contract with the vendor, and I would recommend starting there - they can narrow down the problem a lot quicker than I could (mostly because they're already in your network and know the capabilities and requirements of their devices...)
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