db2 v8 install hangs on windows XP pro

[brent]

I have a laptop with windows xp 1 gig ram 2.0 pentium M. When I run
the db2 personal edition version 8.2 the install gets to the first
screen and says windows installer is preparing to install. There is a
back next and cancel button on the screen at the bottom. The next and
the back are disabled and the cancel is the only one that is available.
If I click cancel it prompts are you sure. If I say yes the install
dialog stays. I have to go into task manager to remove the dialog.
However it leaves a background process running and I can't start to
attempt the install again until I reboot. Each time the install stops
at the same place.

I have tried to install from a directory and burning it to a disk and
redownloading the install. All end in the same issue.

Thanks in advance
Brent

[Darin McBride]

brent wrote:

I have a laptop with windows xp 1 gig ram 2.0 pentium M. When I run
the db2 personal edition version 8.2 the install gets to the first
screen and says windows installer is preparing to install. There is a
back next and cancel button on the screen at the bottom. The next and
the back are disabled and the cancel is the only one that is available.
If I click cancel it prompts are you sure. If I say yes the install
dialog stays. I have to go into task manager to remove the dialog.
However it leaves a background process running and I can't start to
attempt the install again until I reboot. Each time the install stops
at the same place.

I have tried to install from a directory and burning it to a disk and
redownloading the install. All end in the same issue.

I'm not sure there is enough info here to diagnose the problem. Your best
bet is to run the setup in trace mode (which I don't remember how offhand
for Windows), and open a PMR with IBM and send them the log file and trace
file for diagnosis.

[Phil Sherman]

What version of Win are you running? Verify that you are installing a
version of DB2 that is compatible with your operating system.

Phil Sherman

brent wrote:

I have a laptop with windows xp 1 gig ram 2.0 pentium M. When I run
the db2 personal edition version 8.2 the install gets to the first
screen and says windows installer is preparing to install. There is a
back next and cancel button on the screen at the bottom. The next and
the back are disabled and the cancel is the only one that is available.
If I click cancel it prompts are you sure. If I say yes the install
dialog stays. I have to go into task manager to remove the dialog.
However it leaves a background process running and I can't start to
attempt the install again until I reboot. Each time the install stops
at the same place.

I have tried to install from a directory and burning it to a disk and
redownloading the install. All end in the same issue.

Thanks in advance
Brent

[Gert van der Kooij]

In article <11************ **********@g44g 2000cwa.googleg roups.com>,
brent (sp**********@g mail.com) says...

I have tried to install from a directory and burning it to a disk and
redownloading the install. All end in the same issue.

During install the folder DB2LOG is created in the default 'My
Documents' folder. It contains the files db2.log and the db2wi.log
which might give some more information about what went wrong.
If it doesn't help you can run the setup.exe with the parm '-t
<tracefile>' to get a trace.

[brent]

I am using xp pro servicepack 2. I have double checked the download is
compatible with xp pro. I have also attempted to install db2 version 7
and get the same result. I think it may have something to do with the
windows installer.

[brent]

I located the files you mentioned.
db2.log
----------------------------------------------------------------
Setup Log File Opened... 2005-10-13 17:39:35
----------------------------------------------------------------

db2wi.log
=== Logging started: 10/13/2005 17:40:11 ===
Action 17:40:11: INSTALL.
Action start 17:40:11: INSTALL.
Action 17:40:11: AppSearch. Searching for installed applications
Action start 17:40:11: AppSearch.
AppSearch: Property: Y2K_UPDATE2_98, Signature: _Y2K_UPDATE2_98
AppSearch: Property: MDACVERINSTALLE D, Signature: _MDACVERINSTALL ED
AppSearch: Property: IEINSTALLED, Signature: _IESig
Action ended 17:40:11: AppSearch. Return value 1.
Action 17:40:11: LaunchCondition s. Evaluating launch conditions
Action start 17:40:11: LaunchCondition s.
Action ended 17:40:11: LaunchCondition s. Return value 1.
Action 17:40:11: CheckProductUse JavaCA.
Action start 17:40:11: CheckProductUse JavaCA.
Action ended 17:40:12: CheckProductUse JavaCA. Return value 1.
Action 17:40:12: SetupInitializa tion.
Action start 17:40:12: SetupInitializa tion.
Info 2898.Tahoma8, Tahoma, 0
Info 2898.TahomaBold 10, Tahoma, 0
Info 2898.TahomaBold 8, Tahoma, 0
DEBUG: Error 2836: The control image_noJava on the dialog
SetupInitializa tion can not take focus
Internal Error 2836. SetupInitializa tion, image_noJava
Action 17:40:12: SetupInitializa tion. Dialog created
Action ended 17:40:12: SetupInitializa tion. Return value 1.
Action 17:40:12: FindRelatedProd ucts. Searching for related
applications
Action start 17:40:12: FindRelatedProd ucts.
Action ended 17:40:12: FindRelatedProd ucts. Return value 1.
Action 17:40:12: ValidateProduct ID.
Action start 17:40:12: ValidateProduct ID.
Action ended 17:40:12: ValidateProduct ID. Return value 1.
Action 17:40:12: Check32bitDB2on 64bitSystemCA.
Action start 17:40:12: Check32bitDB2on 64bitSystemCA.
Action ended 17:40:12: Check32bitDB2on 64bitSystemCA. Return value 1.
Action 17:40:12: CostInitialize. Computing space requirements
Action start 17:40:12: CostInitialize.
Action ended 17:40:12: CostInitialize. Return value 1.
Action 17:40:12: FileCost. Computing space requirements
Action start 17:40:12: FileCost.
Action ended 17:40:13: FileCost. Return value 1.
Action 17:40:13: ResolveSource.
Action start 17:40:13: ResolveSource.
Action ended 17:40:13: ResolveSource. Return value 1.
Action 17:40:13: setInstallLangC A.
Action start 17:40:13: setInstallLangC A.
Action ended 17:40:13: setInstallLangC A. Return value 1.
Action 17:40:13: ResetREINSTALLC A.
Action start 17:40:13: ResetREINSTALLC A.
Action ended 17:40:13: ResetREINSTALLC A. Return value 1.
Action 17:40:13: StreamLibrarysC A.
Action start 17:40:13: StreamLibrarysC A.
1: The current directory for the process has now been changed to
C:\DOCUME~1\bda dkiss\LOCALS~1\ Temp\_DB20005
Action ended 17:40:21: StreamLibrarysC A. Return value 1.
Action 17:40:21: InitializeURERu nTimeLocationCA .
Action start 17:40:21: InitializeURERu nTimeLocationCA .
Action ended 17:40:21: InitializeURERu nTimeLocationCA . Return value 1.
Action 17:40:21: EnableTracingUI SequenceCA.
Action start 17:40:21: EnableTracingUI SequenceCA.
Action ended 17:40:22: EnableTracingUI SequenceCA. Return value 1.
Action 17:40:22: EnableUREObserv ersCA.
Action start 17:40:22: EnableUREObserv ersCA.
Action ended 17:40:22: EnableUREObserv ersCA. Return value 1.
Action 17:40:22: setGenericDialo gTitlePropertyC A.
Action start 17:40:22: setGenericDialo gTitlePropertyC A.
Action ended 17:40:22: setGenericDialo gTitlePropertyC A. Return value 1.
Action 17:40:22: setProcessIDOfL auncherCA.
Action start 17:40:22: setProcessIDOfL auncherCA.
Action ended 17:40:23: setProcessIDOfL auncherCA. Return value 1.
Action 17:40:23: DetectOldDB2Pro ductsCA.
Action start 17:40:23: DetectOldDB2Pro ductsCA.
Action ended 17:40:23: DetectOldDB2Pro ductsCA. Return value 1.
Action 17:40:23: ModifySpecificF eatureCondition sCA.
Action start 17:40:23: ModifySpecificF eatureCondition sCA.
Action ended 17:40:24: ModifySpecificF eatureCondition sCA. Return value
1.
Action 17:40:24: VerifyPrereqsCA .
Action start 17:40:24: VerifyPrereqsCA .
Action ended 17:40:24: VerifyPrereqsCA . Return value 1.
Action 17:40:24: WarnUserAboutPr eviousProductsC A.
Action start 17:40:24: WarnUserAboutPr eviousProductsC A.
Action ended 17:40:24: WarnUserAboutPr eviousProductsC A. Return value 1.
Action 17:40:24: DetectProdForFi xpakCA.
Action start 17:40:24: DetectProdForFi xpakCA.
Action ended 17:40:24: DetectProdForFi xpakCA. Return value 1.
Action 17:40:25: CheckFixpakLeve lCA.
Action start 17:40:25: CheckFixpakLeve lCA.
Action ended 17:40:25: CheckFixpakLeve lCA. Return value 1.
Action 17:40:25: CheckForUNCInPa thCA.
Action start 17:40:25: CheckForUNCInPa thCA.
Action ended 17:40:25: CheckForUNCInPa thCA. Return value 1.
Action 17:40:25: DetectAndSetIns tallPathCA.
Action start 17:40:25: DetectAndSetIns tallPathCA.
Action ended 17:40:25: DetectAndSetIns tallPathCA. Return value 1.
Action 17:40:25: SetPropertiesFo rConditionsCA.

the install hung and I had to close it.

[Gert van der Kooij]

In article <11************ *********@g47g2 000cwa.googlegr oups.com>,
sp**********@gm ail.com says...

Action 17:40:25: SetPropertiesFo rConditionsCA.

the install hung and I had to close it.

Are you sure you are using an administrators account?

[jadionne]

The only time that i have seen this is when the ID that I was using did
not have admin rights. I would double check that.

[brent]

yes

[brent]

I have checked and my user is the administrator on the computer