Managed Newsgroup - No response?

[Bill Cohagan]

This is a managed MSDN newsgroup, right? I posted a question on 8/20
regarding event order, but have received no response at all. I was under the
impression that such posts would be responded to within a couple of days at
most. Have the rules/expectations changed? Is this in fact not a managed
group?

TIA,
Bill

[Ken Cox [Microsoft MVP]]

Hi Bill,

I can see a Microsoft response to your message titled "ActiveStepChan ged
Event out of order?"

I've pasted it in below.

Ken
Microsoft MVP [ASP.NET]

Hello Bill,

Thank you for the information. I also found the problem based on you
mentioned. It seems that it is actual a problem of ASP.NET wizard control.
You may submit a report on our VS. NET 2005 feedback Center:

http://connect.microsoft.com/site/si...spx?SiteID=210

This will bring up our developer's attention and provide a feedback on the
issue.

Sincerely,

Luke Zhang

Microsoft Online Community Support

"Bill Cohagan" <co*****@nospam .nospamwrote in message
news:up******** ******@TK2MSFTN GP05.phx.gbl...

This is a managed MSDN newsgroup, right? I posted a question on 8/20
regarding event order, but have received no response at all. I was under
the impression that such posts would be responded to within a couple of
days at most. Have the rules/expectations changed? Is this in fact not a
managed group?

TIA,
Bill

[Walter Wang [MSFT]]

Thanks Ken.

Hi Bill,

Glad to see you again in this newsgroup. This newsgroup is managed and you
can get the full list of managed newsgroups here:
http://msdn.microsoft.com/subscripti...oups/list.aspx

You can find more information about this service in my signature.

By the way, since we have encountered several cases about customer not
seeing the reply while they're actually there, would you please telling me
more about your scenario? Such as your tools used to visit this newsgroup,
your configuration and steps to reproduce the issue? Thanks for your effort
and thank you for using MSDN Managed Newsgroup service!

Sincerely,
Walter Wang (wa****@online. microsoft.com, remove 'online.')
Microsoft Online Community Support

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[Bill Cohagan]

Walter
I'm using Outlook Express with the default settings and connecting
directly to the msnews.microsof t.com server. The solution (as suggested bya
couple of people) was to do Tools.Get Next nnn Headers -- then the responses
became visible. I noted prior to doing that that I had headers going all the
way back to 7/20, so I don't think it was a problem of having too few
headers.

Regards,
Bill

"Walter Wang [MSFT]" <wa****@online. microsoft.comwr ote in message
news:yO******** *****@TK2MSFTNG XA01.phx.gbl...

Thanks Ken.

Hi Bill,

Glad to see you again in this newsgroup. This newsgroup is managed and you
can get the full list of managed newsgroups here:
http://msdn.microsoft.com/subscripti...oups/list.aspx

You can find more information about this service in my signature.

By the way, since we have encountered several cases about customer not
seeing the reply while they're actually there, would you please telling me
more about your scenario? Such as your tools used to visit this newsgroup,
your configuration and steps to reproduce the issue? Thanks for your
effort
and thank you for using MSDN Managed Newsgroup service!

Sincerely,
Walter Wang (wa****@online. microsoft.com, remove 'online.')
Microsoft Online Community Support

=============== =============== =============== =====
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscripti...ult.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscripti...t/default.aspx.
=============== =============== =============== =====

This posting is provided "AS IS" with no warranties, and confers no
rights.

[Walter Wang [MSFT]]

Hi Bill,

Thank you for your feedback. I just checked in Outlook Express and your
post and the reply by my colleague Luke Zhang is there. Maybe you need to
do a "View/Refresh"?

Also, you may try to use another fresh Outlook Express setup to verify it
(for example: use a new user account to setup Outlook Express).

You may also try the web interface to this newsgroup on
http://msdn.microsoft.com/newsgroups/, you can search by using your post's
subject; your post is here:

http://msdn.microsoft.com/newsgroups....public.dotnet
framework.aspne t&tid=fa1a2b8 9-64e4-446e-834f-27b853fde335&ca t=en-us-msdn&la
ng=en&cr=US&slo c=en-us&m=1&p=1

Using the web interface, you can also use the "Notify me of replies"
feature (at the right-bottom of above page) to get email notification when
a reply is made to the thread.

Thank you for using MSDN Managed Newsgroup service!

Regards,
Walter Wang (wa****@online. microsoft.com, remove 'online.')
Microsoft Online Community Support

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