Hello, I am having trouble opening a website (boomkat.com). I am using a new HP dv6130us 1.6 gig processor 1 gig memory win xp sp2. Scanned with win defender, spybot, Ad-aware (not 2007), Kasperskey 6.0, CCleaner, and all clean. It is the only website that will not download, I only get the website's top menu bar after the window says "done" (after "downloadin g" that large webpage of music to buy). I CAN open it at work with an old win 2000 computer, though!
Can anyone help me with this issue?
Thanks
12  2164  epots9 1,351
Recognized Expert Top Contributor
Hello, I am having trouble opening a website (boomkat.com). I am using a new HP dv6130us 1.6 gig processor 1 gig memory win xp sp2. Scanned with win defender, spybot, Ad-aware (not 2007), Kasperskey 6.0, CCleaner, and all clean. It is the only website that will not download, I only get the website's top menu bar after the window says "done" (after "downloadin g" that large webpage of music to buy). I CAN open it at work with an old win 2000 computer, though!
Can anyone help me with this issue?
Thanks
slow site but i got it to load, try using ie7 or firefox2 (better than ie).
if you are using ie7, delete the cache.
good luck
Wow, thank you so much for your fast reply! Yes, I have both IE 7 and Firfox and have tried them both. I have cleaned up all my temp files, etc., with CCleaner. It is a bit slow to open on my work computer but it will not open at all on the home laptop.
thanks
bartonc 6,596
Recognized Expert Expert
Wow, thank you so much for your fast reply! Yes, I have both IE 7 and Firfox and have tried them both. I have cleaned up all my temp files, etc., with CCleaner. It is a bit slow to open on my work computer but it will not open at all on the home laptop.
thanks
I agree with epots9; try clearing FF's cache: - Firefox stores copies of frequently accessed pages in the cache.
-
By doing this Firefox doesn't have to retrieve the page from the
-
network each time you view the web page.
-
-
To clear the cache:
-
1. Select Tools > Options...
-
2. Open the Advanced panel and click the Network tab.
-
3. Click 'Clear Now'.
Yup, just did that manually despite doing it with CCleaner, too. Still no luck. It says it has downloaded "done" in both IE and Firefox, but only the upper menu bar from the site is there. Hmm, very odd.
Any other suggestions? thanks in advance!!!
bartonc 6,596
Recognized Expert Expert
Yup, just did that manually despite doing it with CCleaner, too. Still no luck. It says it has downloaded "done" in both IE and Firefox, but only the upper menu bar from the site is there. Hmm, very odd.
Any other suggestions? thanks in advance!!!
How 'bout contacting the webmaster of the site? It seem they have some other issues to work out as well.
Thanks, I emailed them and awaiting response.
Strange that it works o.k. at work and with one respondent here.
i will tell you what they say.
Like all browsers, cache is cleared as it fills up. The fact that it works at your work shows it's not the site or your browser. I was able to access the site just fine using Firefox at a hotel over wireless.
bartonc 6,596
Recognized Expert Expert
Like all browsers, cache is cleared as it fills up. The fact that it works at your work shows it's not the site or your browser. I was able to access the site just fine using Firefox at a hotel over wireless.
So, between the site and the browser lies the ISP and the physical connection.
The connection is working, so that leaves the ISP (please, don't tell us that you have Charter as your ISP - 
).
please, don't tell us that you have Charter as your ISP -
).
Who? Me? I would never...ah...yo u have to understand..... should you...ah...well ......yes.
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