Hi Steve,
The shortcut created by an MSI package is an "advertised" shortcut.
Although advertised features are associated with the "install on demand"
scenario, they have another interesting characteristic, which is that they
verify the correctness of their associated installer components.
In other words, using the shortcut triggers an automatic repair if the
components are "broken." For example, if you remove the installed
executable from its installed location on disk and then use the shortcut,
you see a Windows Installer dialog that restores the missing file.
Occasionally when a customer goes to launch the program the installation
screen appears instead of the program starting
How does the customer launch the program (double-click the shortcut on the
desktop or run the program from the installed location directly)?
In fact, even if the shortcut on the desktop is missing, MSI installer
won't repair the installation when we run the executable from the
installation folder directly.
Hope this helps.
If you have any question, please feel free to let me know.
Sincerely,
Linda Liu
Microsoft Online Community Support
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
ms****@microsoft.com.
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