shortcut problem

[Steve]

Hi All

I have a windows forms application written in VB.net 2005 which places a
shortcut in All users desktop during installation, using MS setup and
deployment

Occasionally when a customer goes to launch the program the installation
screen appears instead of the program starting

The strange thing is, if they create a new shortcut to the program .exe
file, all works properly again

I am at a loss as to what is causing it, as if any essential file was
missing then creating a new shortcut would not solve the problem

Any ideas?

Regards
Steve

[SneeKeeFahk]

How are you creating the shortcut?

Are you using a Setup & Deployment project or have you written code to add
the shortcut if so can you post code sample.

- Adam

"Steve" <ga*****@nospam .nospamwrote in message
news:%2******** ********@TK2MSF TNGP06.phx.gbl. ..

Hi All

I have a windows forms application written in VB.net 2005 which places a
shortcut in All users desktop during installation, using MS setup and
deployment

Occasionally when a customer goes to launch the program the installation
screen appears instead of the program starting

The strange thing is, if they create a new shortcut to the program .exe
file, all works properly again

I am at a loss as to what is causing it, as if any essential file was
missing then creating a new shortcut would not solve the problem

Any ideas?

Regards
Steve

[Steve]

Hi Adam

I just use the setup and Deployment to create the shortcut under the
filesystem screen

Regards
Steve

"SneeKeeFah k" <NO****@DONTSPA M.comwrote in message
news:91******** *************** ***********@mic rosoft.com...

How are you creating the shortcut?

Are you using a Setup & Deployment project or have you written code to add
the shortcut if so can you post code sample.

- Adam

"Steve" <ga*****@nospam .nospamwrote in message
news:%2******** ********@TK2MSF TNGP06.phx.gbl. ..

>Hi All

I have a windows forms application written in VB.net 2005 which places a
shortcut in All users desktop during installation, using MS setup and
deployment

Occasionally when a customer goes to launch the program the installation
screen appears instead of the program starting

The strange thing is, if they create a new shortcut to the program .exe
file, all works properly again

I am at a loss as to what is causing it, as if any essential file was
missing then creating a new shortcut would not solve the problem

Any ideas?

Regards
Steve

[Cor Ligthert[MVP]]

Steve,

In the MS setup there is a checkbox.
That asks if you want all users or one user setup.

Are you sure that you does not checked that randomly?

Cor

"Steve" <ga*****@nospam .nospamschreef in bericht
news:%2******** ********@TK2MSF TNGP06.phx.gbl. ..

Hi All

I have a windows forms application written in VB.net 2005 which places a
shortcut in All users desktop during installation, using MS setup and
deployment

Occasionally when a customer goes to launch the program the installation
screen appears instead of the program starting

The strange thing is, if they create a new shortcut to the program .exe
file, all works properly again

I am at a loss as to what is causing it, as if any essential file was
missing then creating a new shortcut would not solve the problem

Any ideas?

Regards
Steve

[Linda Liu[MSFT]]

Hi Steve,

The shortcut created by an MSI package is an "advertised " shortcut.
Although advertised features are associated with the "install on demand"
scenario, they have another interesting characteristic, which is that they
verify the correctness of their associated installer components.

In other words, using the shortcut triggers an automatic repair if the
components are "broken." For example, if you remove the installed
executable from its installed location on disk and then use the shortcut,
you see a Windows Installer dialog that restores the missing file.

Occasionally when a customer goes to launch the program the installation

screen appears instead of the program starting

How does the customer launch the program (double-click the shortcut on the
desktop or run the program from the installed location directly)?

In fact, even if the shortcut on the desktop is missing, MSI installer
won't repair the installation when we run the executable from the
installation folder directly.

Hope this helps.
If you have any question, please feel free to let me know.

Sincerely,
Linda Liu
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
ms****@microsof t.com.

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