Windows service problem with network drive access

[ayush patel]

Hi all,

I have created a windows service that has a file watcher and does some operation after it reads that file. i developed it in my local machine and installed the service on server. i have changed the file path and everythng according to server drives.

we all in the office share some network drives in which ppl will keep pasting that file and the service on server has to pick it up. which its not doing. when i paste it in netwrok drive folder it picks up and works properly. but when someone else does that service doesn't work.when i check in the server the service has stopped. i had to start it manually.

i researched alot and found that windows service donot access network drives.i tried setting up installer acount to localservice, localsystem and also network service. nothng works. should i try user? i assumed it wont work since lot of them have to use this service. also all of them have read and write permissions to the network drive.

i dont understand what am i missing here. why does the service stop for other users. it'l be gr8 if someone can throw some light on this.

Thanks
Ayush

[ayush patel]

Hi all

let me make my question a little more clear. the windows service that i have created in my local system is installed on a server. and everyone accesss a network drive thats one of the folder in the server.

now my service works fine . but tte problem is it stops when some users use that network drive. like i put a file in that network drive it takes in, when user b puts a file it works as expected, but some user c puts a file in that network drive, it does not work and when i go in and check, the service actually stops and i have to restart the service. its wierd.

i have been reseraching for 3 days for this. this is really frustating. if anyone hasany clue pls let me know and i will research in that direction.

thanks,
Ayush

[Plater]

Are you doing any error checking in your service? Have it print out logs of what is going on at various places in the program?

[ayush patel]

Hi,

Thanks for you repaly. I debugged the service on my local machine. there are no bugs. i cannot debug it on the server. when i checked the event log on server it says service has terminated unexpectedly.

i dont understand why is it runing for some users and not for other users. its working for the creator that is me and admin. its not working for other users. service just stops as soon as another user access that network drive.

Ayush

[ayush patel]

and also i have try catch blocks every where and it writes the error to an error file in a folder. but the problem is service is not starting at all to go to any try catch block. i have added a try catch block in the start and stop events of the service. im trying to catch the error.

if any one has anymore suggestions please help me out.

Ayush

[Plater]

Is the service run as administrator?

[ayush patel]

No it does not run as administrator. should i have to impersonate.

Please let me know how should i make it run as an administrator.

Ayush

[Plater]

No it does not run as administrator. should i have to impersonate.

Please let me know how should i make it run as an administrator.

Ayush

Go into services.msc and right click on your service and choose properties. On the Log On tab, change to an administrator account.
that might help?

[ayush patel]

Thanks for replying so quickly.

right now in the logon I have NT AUTHORITY\Netwo rkService as account and its password. so I should change this to admin userID and password?

[Plater]

I'm not sure that the login credentials are even whats at fault here.
I have no idea why it can read the local share directory sometimes but not other times.