473,586 Members | 2,695 Online
Bytes | Software Development & Data Engineering Community
+ Post

Home Posts Topics Members FAQ

Question about Remote assistance

All
I had posted this in the remote assistance group and could not get any
replies so I thought that I could try in the developer group
Thanks

One of the issues we face when helping our remote workers is that they are
(9 out of 10 times) behind a router. So when they initiate a Remote
assistance call they always do so via email and then our Help desk folk
manually alter the file using notepad withe correct IP address and also
default gateway. (which is often not 255.255.255.0 but can have another value
in place of the last zero digit.

I am wondering if it is possible to programatically generate the
RcBuddy.MsRcInc ident file. it is in XML format so I am thinking it is
possible. THe only issue is the encrypted password. Does MS offer a .net
component or class for generating a remote assistance file.

For example could we use the same encrypted password each time in a new file
whcih already has the correct IPaddress and default gateway information.
THen there is the issue of the expiration time. Is this configurable
programatically ?
essentially We would like to write a program to generate the Remote
assistance file and at the click of abutton by a remote user end the file via
email to our help desk

Aay suggestions or ideas are always appreciated.
Jawahar

Oct 12 '05 #1
0 1772

This thread has been closed and replies have been disabled. Please start a new discussion.

Similar topics

0
2329
by: Roger Bonine | last post by:
Can anyone point me to C# or (even better) VB.NET code to offer remote assistance to a WinXP workstation? I'm writing a helpdesk app and I want the helpdesk user to be able to initiate a Remote Assistance session. I found sample code to do this on MSDN, but it is for C and VBscript only, and I'd like to find a framework-specific solution if...
6
1805
by: Z D | last post by:
Hello, Is it true that I need to push the DLL for my entire class if I wish to use CAO remoting??? Can't I just use an Interface to the class on the client side and instantiate the object in a similar fashion to using SAO Singleton with an interface? ie: Dim MyPerson As IPerson
1
2833
by: Natalia DeBow | last post by:
Hi, I am working on a Windows-based client-server application. I am involved in the development of the remote client modules. I am using asynchronous delegates to obtain information from remote server and display this info on the UI. From doing some research, I know that the way my implementation works today is not thread-safe, because...
0
316
by: Jawahar | last post by:
All I had posted this in the remote assistance group and could not get any replies so I thought that I could try in the developer group Thanks One of the issues we face when helping our remote workers is that they are (9 out of 10 times) behind a router. So when they initiate a Remote assistance call they always do so via email and then...
0
1557
by: Davie | last post by:
I have an application which would create an email, however, I would ideally like to attach a remote assistance file from the user. Can this be done through code, where the email is created and the remote assistance file is added as an attachment. Basically exactly what happens when the user Requests Remote Assistance through Windows. The...
0
1291
by: DR | last post by:
How to debug sql 2005 on remote machine. I am administrator on both my dev machine and remote sql server machine. I get this error when i try to connect to remote machien with visual studio: unable to connect to microsoft vistual studio remote debugging monitor named msdb3. the microsfot visual studio remote debugging montor (msvsmon.exe)...
3
2250
by: gaurav92K | last post by:
sir i am working in a company . there are many pc. i want to use remote assistance. i configure all group policy which are related remote assistance.and i enable service through remote in system property.every services related remote desktop & remote assistance are start . but i can not use help assistance through another system while i try help...
2
2581
by: gaurav92K | last post by:
sir, why are you not tell me about setting of remote assistence in win xp. i want to establish remote assistace ,i enable all group policy setting about remote assistance and check all essential running services related to remote assistance. but i want to make help through remote assistance with another system then i get a msg ACCESS IS DENIED...
6
2554
by: Daniel | last post by:
I hope this question is OK for this list. I've downloaded Rpyc and placed it in my site packages dir. On some machines it works fine, on others not so much. Here is one error I get when I try to import it: Traceback (most recent call last): File "<stdin>", line 1, in <module> File "C:\Python25\lib\site-packages\Rpyc\__init__.py", line...
0
7836
by: Hystou | last post by:
Most computers default to English, but sometimes we require a different language, especially when relocating. Forgot to request a specific language before your computer shipped? No problem! You can effortlessly switch the default language on Windows 10 without reinstalling. I'll walk you through it. First, let's disable language...
0
8199
Oralloy
by: Oralloy | last post by:
Hello folks, I am unable to find appropriate documentation on the type promotion of bit-fields when using the generalised comparison operator "<=>". The problem is that using the GNU compilers, it seems that the internal comparison operator "<=>" tries to promote arguments from unsigned to signed. This is as boiled down as I can make it. ...
1
7950
by: Hystou | last post by:
Overview: Windows 11 and 10 have less user interface control over operating system update behaviour than previous versions of Windows. In Windows 11 and 10, there is no way to turn off the Windows Update option using the Control Panel or Settings app; it automatically checks for updates and installs any it finds, whether you like it or not. For...
0
8212
tracyyun
by: tracyyun | last post by:
Dear forum friends, With the development of smart home technology, a variety of wireless communication protocols have appeared on the market, such as Zigbee, Z-Wave, Wi-Fi, Bluetooth, etc. Each protocol has its own unique characteristics and advantages, but as a user who is planning to build a smart home system, I am a bit confused by the...
1
5710
isladogs
by: isladogs | last post by:
The next Access Europe User Group meeting will be on Wednesday 1 May 2024 starting at 18:00 UK time (6PM UTC+1) and finishing by 19:30 (7.30PM). In this session, we are pleased to welcome a new presenter, Adolph Dupré who will be discussing some powerful techniques for using class modules. He will explain when you may want to use classes...
0
3835
by: TSSRALBI | last post by:
Hello I'm a network technician in training and I need your help. I am currently learning how to create and manage the different types of VPNs and I have a question about LAN-to-LAN VPNs. The last exercise I practiced was to create a LAN-to-LAN VPN between two Pfsense firewalls, by using IPSEC protocols. I succeeded, with both firewalls in...
0
3863
by: adsilva | last post by:
A Windows Forms form does not have the event Unload, like VB6. What one acts like?
1
2343
by: 6302768590 | last post by:
Hai team i want code for transfer the data from one system to another through IP address by using C# our system has to for every 5mins then we have to update the data what the data is updated we have to send another system
1
1447
muto222
by: muto222 | last post by:
How can i add a mobile payment intergratation into php mysql website.

By using Bytes.com and it's services, you agree to our Privacy Policy and Terms of Use.

To disable or enable advertisements and analytics tracking please visit the manage ads & tracking page.