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Unable to get Registration Key for Rickworld "Find and Replace" software

P: 2
I have been a user of Rick Fisher's "Find and Replace" software for many years. The product is very helpful in software development. I have grown dependent on using the product.

And would now like to use it with Access 2010 development.

I have made multiple attempts to get a registraton key for version 9.0. (Including actually sending a check to Rickworld-
It was not cashed or returned.)

I am getting no responce from Rickworld. I have asked them to call me (providing my phone number via email) so I can determine why they are not responding to my communications. They have not responded. Rickworld provides no phone number for customer support.

1) How can I communicate with Rickworld? Again emails are not being answered. Is there a phone number I can call?

2) Is there an alternate product the same type of features as "Find and Replace"?
Oct 1 '14 #1
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2 Replies

P: 1
BudG, Did you every get a reply or license from Rickworld?

I'd like to buy a license too. Faxed in order form, emailed it in, still no reply.

Tried finding phone numbers for his address online. To date no one has called me back.

Hope the guy is OK. Would still like to use his software.

Need a reasonable priced find and replace plugin for MS Access 2010 and 2013. This seemed to fit the bill. Hope we can still get licenses.
Nov 20 '14 #2

P: 2
Short answer - Sent another check via certifed mail - with another strong request to respond. Rick e-miled me that that the key I already had was good for Access 2010. He sent me that key and it worked. Dumb move on my part - not realizing that the key I had (for 2003) was still valid for 2010. But I had made that purchase many years ago and had not kept track if it. Rick told me that he had been "out of town" and that he would rip up my check. But the check ended up being cashed and the disk I ordered was never sent. I am not really too concerned about this- Just happy to be able to use the software in 2010- I really need it for the kind of work I do. Botton line is Rick is not a bad guy but is (in my opinion) less than very effective administratively. He probably is losing a lot of business and money because of this.
Nov 21 '14 #3

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