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Nuance PP PRO 14 & Omnipage 18 freeze my new i7

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Great big HP machine WIn7 x64 8GB ram 2 GB GPU etc etc...
Fully patched, bare metel with acrois, but these two app (~$500) freeze and the startup GUI! Help me PLEASE

PaperPort Pro 14 Patch E
Process stack for thread 1053

ntoskrnl.exe!memset+0x64a
ntoskrnl.exe!KeWaitForMultipleObjects+0xd52
ntoskrnl.exe!KeWaitForMutexObject+0x19f
ntoskrnl.exe!__misaligned_access+0xba4 <----
ntoskrnl.exe!__misaligned_access+0x1821 <-----
ntoskrnl.exe!__misaligned_access+0x1a97 <-----
ntdll.dll!RtlLeaveCriticalSection+0x26
MSVCP60.dll!??_8?$basic_ifstream@DU?$char_traits@D @std@@@std@@7B@
MSVCP60.dll!??_7?$basic_filebuf@DU?$char_traits@D@ std@@@std@@6B@
ntdll.dll!RtlLeaveCriticalSection+0x26
MSVCP60.dll!??1_Lockit@std@@QAE@XZ+0x14
MSVCP60.dll!??0locale@std@@QAE@ABV01@@Z+0x14
MSVCP60.dll!?getloc@ios_base@std@@QBE?AVlocale@2@X Z+0x16
PaprPort.exe+0x269ca
ntdll.dll!RtlFreeHeap+0x7e
msvcrt.dll!malloc+0x57
PaprPort.exe+0x89003
PaprPort.exe+0x4bcf7
PaprPort.exe+0x8e1bf
PaprPort.exe+0x67b3
PaprPort.exe+0x83d05
ntdll.dll!RtlInitializeExceptionChain+0x63
ntdll.dll!RtlInitializeExceptionChain+0x36
PaprPort.exe+0x82fda
Dec 2 '11 #1
1 2886
johny10151981
1,059 Top Contributor
Install the 64 bit version of those application, and ask help from the developer of those application
Dec 2 '11 #2

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