Crystal Reports Print Error

Peter

I have .NET3.5 Windows Service application which prints Crystal Reports and
once in a while I get the following error, if I try to print right after the
error everything works just fine. Does anyone know what might be causing
this problem?

The error is occuring at CrystalReport.P rint(String printer, Int32 copies,
Boolean collated, String paperSource) line

Thank You
Peter

System.AccessVi olationExceptio n: Attempted to read or write protected
memory. This is often an indication that other memory is corrupt.

at System.Drawing. SafeNativeMetho ds.PrintDlg(PRI NTDLGX86 lppd)

at System.Drawing. Printing.Printe rSettings.GetOu tputPort()

at System.Drawing. Printing.Printe rSettings.FastD eviceCapabiliti es(Int16
capability, IntPtr pointerToBuffer , Int32 defaultValue, String printerName)

at System.Drawing. Printing.Printe rSettings.Get_P aperSources()

at System.Drawing. Printing.Printe rSettings.get_P aperSources()

at CrServer.Crysta lReport.Print(S tring printer, Int32 copies, Boolean
collated, String paperSource)

Aug 14 '08 #1

Subscribe Reply

2438

Jialiang Ge [MSFT]

Hello Peter,

This sounds like a Crystal Report Development issue. I'm not an expert on
CR. Microsoft supports setup and installation for the Crystal Reports
products that are included with Microsoft Visual Studio. All other support
is provided by Business Objects. We would like to suggest you post the
question at https://www.sdn.sap.com/irj/sdn/businessobjects-support

For more details, please refer to the KB article:
http://support.microsoft.com/kb/317789/en-us
[Licensing and support for Crystal Reports for Visual Studio .NET and for
Visual Studio 2005]

Regards,
Jialiang Ge (ji****@online. microsoft.com, remove 'online.')
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
ms****@microsof t.com.

=============== =============== =============== =====
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/en-us/subs...#notifications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://support.microsoft.com/select/...tance&ln=en-us.

=============== =============== =============== =====
This posting is provided "AS IS" with no warranties, and confers no rights.

Aug 15 '08 #2

Peter

Installing Crystal Reports service pack 1 fixed the problem.

""Jialiang Ge [MSFT]"" <ji****@online. microsoft.comwr ote in message
news:AO******** ******@TK2MSFTN GHUB02.phx.gbl. ..

Hello Peter,

This sounds like a Crystal Report Development issue. I'm not an expert on
CR. Microsoft supports setup and installation for the Crystal Reports
products that are included with Microsoft Visual Studio. All other support
is provided by Business Objects. We would like to suggest you post the
question at https://www.sdn.sap.com/irj/sdn/businessobjects-support

For more details, please refer to the KB article:
http://support.microsoft.com/kb/317789/en-us
[Licensing and support for Crystal Reports for Visual Studio .NET and for
Visual Studio 2005]

Regards,
Jialiang Ge (ji****@online. microsoft.com, remove 'online.')
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
ms****@microsof t.com.

=============== =============== =============== =====
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/en-us/subs...#notifications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://support.microsoft.com/select/...tance&ln=en-us.

=============== =============== =============== =====
This posting is provided "AS IS" with no warranties, and confers no
rights.

Sep 8 '08 #3

Jialiang Ge [MSFT]

Thank you very much for sharing the solution with us!

Regards,
Jialiang Ge (ji****@online. microsoft.com, remove 'online.')
Microsoft Online Community Support

=============== =============== =============== ====
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
ms****@microsof t.com.

This posting is provided "AS IS" with no warranties, and confers no rights.
=============== =============== =============== ====

Sep 8 '08 #4

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