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Net runtime crash

ekz
Hi guys
I have a very weird bug and will welcome gracefully any help
We developed ASP.Net application that run on production server, Net
Framework 1.1 , IIS 6.0, the application is huge, having hundreds of
user controls and worked under massive requests load : 200-1000
connected sessions and millions of page views per day
The application is stable; the only and urgent problem is that:

About 10 times per day, more frequently at pick hours, we see this
error in windows event log:

Event Type: Error
Event Source: .NET Runtime
Event Category: None
Event ID: 0
Date: 21/12/2005
Time: 18:42:28
User: N/A
Computer: XXX
Description:
The description for Event ID ( 0 ) in Source ( .NET Runtime ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following
information is part of the event: .NET Runtime version 1.1.4322.2300-
Setup Error: Failed to load resources from resource file
Please check your Setup.

After this the worker process that connected to application pool is
recycled and application is extremely slowly till it loads all
resources and updated all cache entries (we use server cache
(HttpContext.Cu rrent.Cache) to save expensive queries results), it is
unacceptable for our client.

The description of event is very general, and all my Google research
can't help me to find helpful information about source of event.

I do not believe that somebody can tell me exactly the source of the
problem,
But any instructions about what I can to do research the problem:
debugging tools, some tools to get more descriptive event source
description, general tips how to research this kind of problem would be
very, very welcome

Thanks a million for any help

Dec 22 '05
24 2064
Well, it is good news that the files have been generated. If you could send
it to pl************* **********@yaho o.com using http://www.yousendit.com/
that would be great.

I will see if there is anything obvious causing that crash and try giving
you some pointers!! Plz ensure that you zip the file before sending it.

--
Thanks,
Rahul Soni

[A problem well stated is a problem half solved!!]


"SharpSmith " wrote:
Hey Rahul,

My name is Aviad, im replacing EV for taking care of the issue as he has
to get back into writing code :)

First let me thank you for all the references so far, i appriciate it
alot.

And now down and dirty with business, we have a dump file generated by
DebugDiag, it is huge (around 500mb), but the content in that file
doesnt seem clear to me as it all looks like core function calls...

What do we do from here?

Thanks again,

Aviad

--
Sent via .NET Newsgroups
http://www.dotnetnewsgroups.com

Dec 27 '05 #11
Hey Raul, iv sent the reports per your request, i hope to hear from you
soon with hopefully something that will help us resolve this!

Thanks alot..
Aviad

--
Sent via .NET Newsgroups
http://www.dotnetnewsgroups.com
Dec 28 '05 #12
Hey Aviad,

THanks for the update, but I haven't received anything yet :-( Do you have
any place where you can upload it so that I could download the dumps and
analyze it for you??

--
Thanks,
Rahul Soni

[A problem well stated is a problem half solved!!]


"SharpSmith " wrote:
Hey Raul, iv sent the reports per your request, i hope to hear from you
soon with hopefully something that will help us resolve this!

Thanks alot..
Aviad

--
Sent via .NET Newsgroups
http://www.dotnetnewsgroups.com

Dec 28 '05 #13
Hey Raul,

I'v uploaded the files to this locataion :
http://www.layla.co.il/downloads/reports.zip

The file size is 255kb, in that zip there is the memory analysis report
and the crash report.

Thanks again for your help!

Aviad

--
Sent via .NET Newsgroups
http://www.dotnetnewsgroups.com
Dec 28 '05 #14
Hi,

First things first... I needed the actual dump file (.dmp) for further
analysis :-)

As per the mht files you have sent me I can suggest TWO things (MUST HAVE
THESE SETTING INTO PLACE, VERRRRRRRY IMPORTANT)...

1) In your web.config for all applications, set debug=false
2) Follow the article http://support.microsoft.com/?id=821268 and do all the
suggested changes.

Hope that helps!!

--
Thanks,
Rahul Soni

[A problem well stated is a problem half solved!!]


"SharpSmith " wrote:
Hey Raul,

I'v uploaded the files to this locataion :
http://www.layla.co.il/downloads/reports.zip

The file size is 255kb, in that zip there is the memory analysis report
and the crash report.

Thanks again for your help!

Aviad

--
Sent via .NET Newsgroups
http://www.dotnetnewsgroups.com

Dec 28 '05 #15
Hey Raul,

Thanks for the references! im going to test it out right now.

Here's the actual dump files :
http://www.layla.co.il/downloads/actualdumps.rar (122MB)

There are 3 dump files in there of 3 different crashes as we belive that
there might be more than 1 thing causing those hard crashes.

Thanks again, waiting to hear back.

Aviad

--
Sent via .NET Newsgroups
http://www.dotnetnewsgroups.com
Dec 29 '05 #16
Hi,

Thanks for the dump files. Lets stick with the previous 2 suggestions and
create another set of dumps if those don't help. Pretty much a contenction
problem and the article settings along with the debug=false in your
web.config file should definitely help to some extent.

Let me know the progress!!
--
Thanks,
Rahul Soni

[A problem well stated is a problem half solved!!]


"SharpSmith " wrote:
Hey Raul,

Thanks for the references! im going to test it out right now.

Here's the actual dump files :
http://www.layla.co.il/downloads/actualdumps.rar (122MB)

There are 3 dump files in there of 3 different crashes as we belive that
there might be more than 1 thing causing those hard crashes.

Thanks again, waiting to hear back.

Aviad

--
Sent via .NET Newsgroups
http://www.dotnetnewsgroups.com

Dec 29 '05 #17
SharpSmith wrote:
Hey Raul,

Thanks for the references! im going to test it out right now.

Here's the actual dump files :
http://www.layla.co.il/downloads/actualdumps.rar (122MB)

There are 3 dump files in there of 3 different crashes as we belive
that there might be more than 1 thing causing those hard crashes.


Aviad,

Your problem is a stack overflow on thread 13. That is what is crashing the
process. The following stack continues over and over until the stack
overflows.
0x0198f5f4 0x046ef348 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.CMSBaseUser Control.get_Cat egoryId()
0x0198f5fc 0x064c1de2 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.ManagedModu les.CMSManagedM odulelBase.get_ CIMId()
0x0198f630 0x046ef348 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.CMSBaseUser Control.get_Cat egoryId()
0x0198f638 0x064c1de2 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.ManagedModu les.CMSManagedM odulelBase.get_ CIMId()
0x0198f66c 0x046ef348 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.CMSBaseUser Control.get_Cat egoryId()
0x0198f674 0x064c1de2 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.ManagedModu les.CMSManagedM odulelBase.get_ CIMId()
0x0198f6a8 0x046ef348 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.CMSBaseUser Control.get_Cat egoryId()
0x0198f6b0 0x064c1de2 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.ManagedModu les.CMSManagedM odulelBase.get_ CIMId()
0x0198f6e4 0x046ef348 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.CMSBaseUser Control.get_Cat egoryId()
0x0198f6ec 0x064c1de2 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.ManagedModu les.CMSManagedM odulelBase.get_ CIMId()
0x0198f720 0x046ef348 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.CMSBaseUser Control.get_Cat egoryId()
0x0198f728 0x064c1de2 [DEFAULT] [hasThis] I4
Netcraft.Layla3 .LaylaSite.Modu les.ManagedModu les.CMSManagedM odulelBase.get_ CIMId()
0x0198f75c 0x064c1cf1 [DEFAULT] [hasThis] Void
Polls.PollSingl eQuestion.Page_ Init(Object,Cla ss System.EventArg s)
0x0198f768 0x03b97724 [DEFAULT] [hasThis] Void
System.Web.UI.C ontrol.OnInit(C lass System.EventArg s)
0x0198f778 0x0444783b [DEFAULT] [hasThis] Void
System.Web.UI.U serControl.OnIn it(Class System.EventArg s)
0x0198f788 0x064c1c27 [DEFAULT] [hasThis] Void
Polls.PollSingl eQuestion.OnIni t(Class System.EventArg s)
0x0198f794 0x03aeac02 [DEFAULT] [hasThis] Void
System.Web.UI.C ontrol.InitRecu rsive(Class System.Web.UI.C ontrol)
0x0198f7b0 0x03aeabc4 [DEFAULT] [hasThis] Void
System.Web.UI.C ontrol.InitRecu rsive(Class System.Web.UI.C ontrol)
0x0198f7cc 0x03aeabc4 [DEFAULT] [hasThis] Void
System.Web.UI.C ontrol.InitRecu rsive(Class System.Web.UI.C ontrol)
0x0198f7e8 0x03ae843a [DEFAULT] [hasThis] Void
System.Web.UI.C ontrol.AddedCon trol(Class System.Web.UI.C ontrol,I4)
0x0198f804 0x03ae8312 [DEFAULT] [hasThis] Void
System.Web.UI.C ontrolCollectio n.Add(Class System.Web.UI.C ontrol)
0x0198f814 0x058c7fc6 [DEFAULT] [hasThis] Void
Netcraft.Layla3 .LaylaSite.Cate goryViewModule. BindTable()
0x0198f824 0x058c7f43 [DEFAULT] [hasThis] Void
Netcraft.Layla3 .LaylaSite.Cate goryViewModule. Page_Load(Objec t,Class
System.EventArg s)
--
Jim Cheshire
=============== =============== ==
Blog: http://blogs.msdn.com/jamesche

Latest entry: Digging into Objects
Describes the details of digging into
memory usage with the debugger.

Dec 29 '05 #18
First of all, i want to thank Raul for helping me and guiding me through
this, and Jim, thank you for pointing out the recursion. We will try and
address this issue immidietly and ill be sure to report back with the
results!

I want to thank you for your time put into helping me out and getting
this thing pinned down to a certain module in the application.

This has made my week....and the next one :D

Thank you guys again, ill be letting you know how the results come out
in a day or 2..

Aviad, and the whole development team.

--
Sent via .NET Newsgroups
http://www.dotnetnewsgroups.com
Dec 29 '05 #19
SharpSmith wrote:
First of all, i want to thank Raul for helping me and guiding me
through this, and Jim, thank you for pointing out the recursion. We
will try and address this issue immidietly and ill be sure to report
back with the results!

I want to thank you for your time put into helping me out and getting
this thing pinned down to a certain module in the application.

This has made my week....and the next one :D

Thank you guys again, ill be letting you know how the results come out
in a day or 2..

Aviad, and the whole development team.


No problem! Here's the kicker. You have access to the tools that are
required to troubleshoot this kind of issue. However, most developers don't
have the skill set to debug this kind of thing. Keep an eye out on my blog.
That's why I created it. ;)

--
Jim Cheshire
=============== =============== ==
Blog: http://blogs.msdn.com/jamesche

Latest entry: Digging into Objects
Describes the details of digging into
memory usage with the debugger.

Dec 29 '05 #20

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