ASP pages are stuck

[Yeren]

We run a website with pages that are created using ASP. The website is
used by different people from different networks. For some people, the
pages are stuck. It looks like the were able to open the page, but it
is not displayed on their browser. We think that it might be something
to do with their proxy. Does anybody know how to solve this problem?

[Atrax]

could be a proxy issue, but without more detail I don't think anyone's
going to be able to offer much of a solution.

for instance, what does 'stuck' mean? do they get timeouts, or just a
blank page? what browser and platform are they using? do they have a
slow connection? is the site personalised, and therefore generated based
on who's accessing? if so, have you tried logging in with their
credentials? could be any number of things, y'see.

________________________________________
Atrax. MVP, IIS
http://rtfm.atrax.co.uk/

newsflash : Atrax.Richedit 1.0 now released.
http://rtfm.atrax.co.uk/infinitemonk...trax.RichEdit/

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[Yeren]

Hi,

Thanks for the help.
Stuck is sometimes empty page, sometimes the page reaches timeout and
sometimes it takes 30 seconds to get the page displayed.
They use Windows with IE 6.
They have a T1 connection.
The pages are generated automatically according to the user's
preferences, using ASP and reading from a database. It's not a problem
of site performance, since most users don't experience the problem.
When I login with their user name form my system, which is separate, I
get all the pages fast.

Atrax <at***@dontspamatrax.co.uk> wrote in message news:<uo**************@TK2MSFTNGP12.phx.gbl>...

could be a proxy issue, but without more detail I don't think anyone's
going to be able to offer much of a solution.

for instance, what does 'stuck' mean? do they get timeouts, or just a
blank page? what browser and platform are they using? do they have a
slow connection? is the site personalised, and therefore generated based
on who's accessing? if so, have you tried logging in with their
credentials? could be any number of things, y'see.

________________________________________
Atrax. MVP, IIS
http://rtfm.atrax.co.uk/

newsflash : Atrax.Richedit 1.0 now released.
http://rtfm.atrax.co.uk/infinitemonk...trax.RichEdit/

*** Sent via Developersdex http://www.developersdex.com ***
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[TIMA]

try sprinkling response.flush around in the asp code. see if you get some
stuff fast, and if it hangs on other stuff.

"Yeren" <ya*****@usa.net> wrote in message
news:38*************************@posting.google.co m...

Hi,

Thanks for the help.
Stuck is sometimes empty page, sometimes the page reaches timeout and
sometimes it takes 30 seconds to get the page displayed.
They use Windows with IE 6.
They have a T1 connection.
The pages are generated automatically according to the user's
preferences, using ASP and reading from a database. It's not a problem
of site performance, since most users don't experience the problem.
When I login with their user name form my system, which is separate, I
get all the pages fast.

Atrax <at***@dontspamatrax.co.uk> wrote in message

news:<uo**************@TK2MSFTNGP12.phx.gbl>...

could be a proxy issue, but without more detail I don't think anyone's
going to be able to offer much of a solution.

for instance, what does 'stuck' mean? do they get timeouts, or just a
blank page? what browser and platform are they using? do they have a
slow connection? is the site personalised, and therefore generated based
on who's accessing? if so, have you tried logging in with their
credentials? could be any number of things, y'see.

________________________________________
Atrax. MVP, IIS
http://rtfm.atrax.co.uk/

newsflash : Atrax.Richedit 1.0 now released.
http://rtfm.atrax.co.uk/infinitemonk...trax.RichEdit/

*** Sent via Developersdex http://www.developersdex.com ***
Don't just participate in USENET...get rewarded for it!