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Enter Network Password for documents

Hi all,

I am running an ASP 3.0 application on a Windows 2000 Advanced server. We've recently added new functionality to the application that allows users to click on a link, and view an attached document (opens in a new window). Nearly everybody using Word 2000 has been complaining that they get an "Enter Network Password" dialog box, that prompts for the username and password, while opening only Word and Excel files. RTF, Image and plain text files are not affected. Strangely enough, if you click "Cancel" on the prompt, the document is displayed

I checked, anonymous access is enabled on the folder, and all permissions seem to be in order. Has anybody come across this issue before? Any helpful pointers would be appreciated. Thanx

(OS)
Jul 19 '05 #1
2 1807
It's a bug in Office 2000. The users need to download and install a service
pack - I don't remember which one, specifically.

Bob Lehmann

"mohdowais" <an*******@disc ussions.microso ft.com> wrote in message
news:D5******** *************** ***********@mic rosoft.com...
Hi all,

I am running an ASP 3.0 application on a Windows 2000 Advanced server. We've recently added new functionality to the application that allows users
to click on a link, and view an attached document (opens in a new window).
Nearly everybody using Word 2000 has been complaining that they get an
"Enter Network Password" dialog box, that prompts for the username and
password, while opening only Word and Excel files. RTF, Image and plain text
files are not affected. Strangely enough, if you click "Cancel" on the
prompt, the document is displayed!
I checked, anonymous access is enabled on the folder, and all permissions seem to be in order. Has anybody come across this issue before? Any helpful
pointers would be appreciated. Thanx
(OS)

Jul 19 '05 #2
Yup! it seems this was a bug in Office 2000. Upgrading to SR-1 got rid of this problem. Glad to know not all of our customers are affected. Here is the link to the KB article for this problem, in case anybody's looking for it
http://support.microsoft.com/default...b;en-us;225234
Jul 19 '05 #3

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