74
I have a database that stores all information for customers. In order to comply to our quality program, we have to measure customer satisfaction. I have created an interactive PDF for them to drop down and fill in there levels of satisfaction with us. When they have completed it, they simply click the submit button.
The database that stores all of the customers information is the same database that we create the document packages (prints reports to PDF, or copies scanned PDF's) and joins the package together (with the help of pdf toolkit, higly recommended if you are doing the same type of functions).
On the survey (one PDF page) when the customer clicks the submit button, all it does is send XML data back to my email address. Which I import back into the customer satisfaction module of the database.
The problem is that i try to make the form as unintrusive as possible, because customers dont like to be bothered with things like surveys. So I would like to know if anybody knows anything about preloading information (customer name, address, contact info) into the interactive fields on the pdf, so that they dont have to do it. I have access to all of the information in access (2007). I have no problem copying the survey with code, and merging it with my other forms via code, but I dont even know where to start with filling in the form.
I looked at some stuff on the net, but didnt seem very helpful. If anybody has a starting place, it will be very appreciated. Thanks guys.
I have attached a modified form (removed my email address, lol) for you to work/experiment with. If you try to edit the pdf, you will need pdf livecycle...
