AutoDial started crashing Access 2003 two weeks ago.

[dlesandrini]

I've searched the archives, but not found anything on this, but our problem started
only 2 weeks ago, so it might be very new. If anyone else has seen it, I would
appreciate any feedback you have to add.

Our app has used the following Phone Auto Dial code for years without issue:
Application.Run "utility.wlib_AutoDial", "720-555-1212"

Two weeks ago, we started getting fatal errors, where Access shuts down, and it
has finally been traced to the line shown above. Our dialer system hooks into a
Cisco VOIP system, of which I know nothing, but I'm thinking that perhaps an
update to that system is causing the crash ... but I'm just guessing.

Any ideas?

Danny Lesandrini
dl*********@hotmail.com

[Rich P]

Greetings,

You probably have error trapping code, but still Access crashes. I
would try creating a test app in VB2005 that only performs that one
operation with the Cisco utility. Even if the operation still doesn't
work, VB2005 error trapping is considerably more robust and may give you
a meaningful error message that you could pass on to Cisco (or whoever
the vendor is).
Rich

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