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Report printing pages out of order.

P: n/a
I have a problem with pages being printed out of order. An example is
a 15 page duplexed report. Title page fine back of title page blank.
(As it should be) SEcond page front, bottom says Page 1 of 15. Second
page back says Page 10 of 15. Third page front says Page 3 of 15.
Third page back says Page 4 of 15. Special not Page 10 of 15 is the
correct page IE it duplicated page 10 and placed it in place of page
2. The real page two is missing from the report.

If you rerun and reprint the report, it usually prints perfectly. But
ther have been an istance where the same report printed wrong ( in
different places) 3 times in a row. After the user rebooted, it
printed fine.

Yesterday she ran about 12 reports of this type. 6 came out wrong the
first time. They were not back to back but randomly scattered among
the twelve. She was not running anything else. And there was enough
time between reports (She checked each one as they were finished)
before she printed the next one.

Last Monday and Friday she ran at least 30 each day and only had one
print out of order.

She is printing to a networked Toshiba Studio 310c. Big printer that
can collate, punch, duplex, staple... They also run big duplexed
publisher reports without this issue.

Just this February they switched to Vista and Office 2007. There
isn't a vista print driver for this printer yet, but we were able to
get the windows xp driver to work. No other program has this issue.
Also there are many other reports within the msaccess program and none
of them print pages in the wrong order.

Does anyone have any suggestions.???
Adolph

Jun 8 '07 #1
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P: n/a
adolph wrote:
I have a problem with pages being printed out of order. An example is
a 15 page duplexed report. Title page fine back of title page blank.
(As it should be) SEcond page front, bottom says Page 1 of 15. Second
page back says Page 10 of 15. Third page front says Page 3 of 15.
Third page back says Page 4 of 15. Special not Page 10 of 15 is the
correct page IE it duplicated page 10 and placed it in place of page
2. The real page two is missing from the report.

If you rerun and reprint the report, it usually prints perfectly. But
ther have been an istance where the same report printed wrong ( in
different places) 3 times in a row. After the user rebooted, it
printed fine.

Yesterday she ran about 12 reports of this type. 6 came out wrong the
first time. They were not back to back but randomly scattered among
the twelve. She was not running anything else. And there was enough
time between reports (She checked each one as they were finished)
before she printed the next one.

Last Monday and Friday she ran at least 30 each day and only had one
print out of order.

She is printing to a networked Toshiba Studio 310c. Big printer that
can collate, punch, duplex, staple... They also run big duplexed
publisher reports without this issue.

Just this February they switched to Vista and Office 2007. There
isn't a vista print driver for this printer yet, but we were able to
get the windows xp driver to work. No other program has this issue.
Also there are many other reports within the msaccess program and none
of them print pages in the wrong order.
Duplexed?
>
Does anyone have any suggestions.???
Adolph
Just curious, what happens if not duplexed? Does it print correctly
everytime?

What happens if you do a preview first and print from the preview? Does
the preview also show the data incorrectly ordered or does it display
correctly?

Do you have another printer you can check it out on?

Do you have a PDF writer you can send the report to? Does it come out
correctly?

What happens if you create a new report? Open the corrupt/problem-child
report and copy/paste the controls into the new report as well as the
code mod then delete the old and rename the new report to the old report
name.
Jun 8 '07 #2

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