windows error

[abhinavrai]

when i start my system then before the welcome screen appears i get an error message with a title showing " windows script host" and the error message is- can not find script file "c:\windows\system32\cleanvirus.vbs"
what should i do to remove this error message....

[bkdevidas]

@abhinavrai
which OS and Antivirus are you using ? ? ?

[abhinavrai]

os- windows xp, service pack 3
antivirus- avast home and ms essentials

[majong]

Do a search for " cleanvirus.vbs " on your system and delete it.
Uninstall the antivirus program that you are using, then reboot the system and then reinstall the antivirus program.
I suggest you use Windows Security Essentials in place of your current antivirus program. It is a FREE program from MIcrosoft.

Cheers

[abhinavrai]

i did what u recommended but the problem is still not fixed.

[majong]

Your only option now is to save all your important files, folders, favourites and email addresses if you are using Outlook Express and take the big plunge by formatting your hard drive, then installing all your regular programs, and installing Windows Security Essentials as your antivirus/spyware program.

That's what I had to do as a last resort, and I am pleased that I did.
Your opinion would be appreciated after doing this.

Cheers