Spyware/Adware Took Over Everything

[jsundberg]

My computer was attacked by spyware and adware, After it was supposedly cleaned up of all these, all of my MS apps disappeared. All of the folders are there, but they all say empty. I tried re-instaling Word and it said it couldn't install it until I found DATA1.MS and that's apparently gone as well. How could this happen. My trash can icon has even disappeared. Help!

[bartonc]

My computer was attacked by spyware and adware, After it was supposedly cleaned up of all these, all of my MS apps disappeared. All of the folders are there, but they all say empty. I tried re-instaling Word and it said it couldn't install it until I found DATA1.MS and that's apparently gone as well. How could this happen. My trash can icon has even disappeared. Help!

Hmmm... It makes me wonder what method you used to "clean up of all these". Perhaps you used a "Recovery CD"?
Also, please tell us versions for your OS and Office installation.
Do you have the CD, or are you trying to run an installer that is on your hard disk?
Any thing else that you can think of that may shed light on your situation...

[oddjob]

jsundberg .... what has happened in the last week since you posted your first message? Did you manage to fix your troubles?

If not please post again and give us an update on what is wrong.

If you can also post a HijackThis log it would help us to see what the problem might be.

To post a HJT log do this ....

Go here ….

http://www.trendsecure.com/portal/en...?page=download

Click on “Download HijackThis Executable” ….

Click “Accept” on the Terms ….

From the menu click on "Do a system scan and save a logfile".

DO NOT choose to upload the scan report to Trend Micro.

Copy and paste the HJT logfile to this thread. More specific removal instructions will follow for any malware revealed.


OJ