This is somewhat of a strange issue. Allow me to detail it as much as I can.
We use the Blackboard Transaction System (BTS) for all students dinning services. The "ENVISION" server is Running Windows 2003 Server with Oracle 8+. All clients/registers are NCR Windows-based devices with the BTS system installed. They all come pre-imaged from Blackboard. They are spread across multiple VLANs within our robust (class B) network, spread across multiple physical locations, and all use static IP addresses. Until recently, all NCR registers were Windows 98-based devices. Our problems began last year when Blackboard started shipping us Win2K-based registers. These new POS registers DO NOT or CAN NOT communicate with the ENVISION server across multiple routers or VLANs. They only work if they are attached or connected to the same local (class B) network as the server, or that network is (logically) extended to where the register is needed. If we take the same device and move it to the server network and ONLY change its IP address, it works fine. As soon as it is moved outside of that network and its IP address changed to its new local network it can no longer communicate with the server.
All windows 98-based registers work fine regardless of its location or network.
We are currently having the same issue experienced with all Win2K registers with a new shipment of Windows XP-based registers.
Here the twist: Every other TCP/IP application works fine on these new registers: Web, telnet to server over port 1312 (STI Envision), ping, tracert, map to server, etc. Only when the NEW registers try to connect to the server for the BTS system application to work is when we see a problem. Any ideas? Sorry for the LONG posting. Thanks
Nick Guareno
2 3628
This is somewhat of a strange issue. Allow me to detail it as much as I can.
We use the Blackboard Transaction System (BTS) for all students dinning services. The "ENVISION" server is Running Windows 2003 Server with Oracle 8+. All clients/registers are NCR Windows-based devices with the BTS system installed. They all come pre-imaged from Blackboard. They are spread across multiple VLANs within our robust (class B) network, spread across multiple physical locations, and all use static IP addresses. Until recently, all NCR registers were Windows 98-based devices. Our problems began last year when Blackboard started shipping us Win2K-based registers. These new POS registers DO NOT or CAN NOT communicate with the ENVISION server across multiple routers or VLANs. They only work if they are attached or connected to the same local (class B) network as the server, or that network is (logically) extended to where the register is needed. If we take the same device and move it to the server network and ONLY change its IP address, it works fine. As soon as it is moved outside of that network and its IP address changed to its new local network it can no longer communicate with the server.
All windows 98-based registers work fine regardless of its location or network.
We are currently having the same issue experienced with all Win2K registers with a new shipment of Windows XP-based registers.
Here the twist: Every other TCP/IP application works fine on these new registers: Web, telnet to server over port 1312 (STI Envision), ping, tracert, map to server, etc. Only when the NEW registers try to connect to the server for the BTS system application to work is when we see a problem. Any ideas? Sorry for the LONG posting. Thanks
Nick Guareno
This seems to be a complex issue, I would first lay out the problem on paper or excel and find out how many routers/servers/switches the stations have to go through to communicate with the server. I would also concentrate my attention on the DNS and see if its reachable from the stations across the entire network. Also contact the manufacturer and find out what ports are used and what ports need to be opened/forwarded. So start with the basics, test connections one by one, check ports, check firewalls on the routers/switches and make sure the server is allowing connections. Also think about the fundamental differences between win98 and NT 2k/xp as far as networking is concerned. Make sure the stations are added to the domain and have proper rights for delegation with the server. Good Luck!
Thanks Cyberdyne for the insight.
As far as the network is concerned, the highest number of switches/routers any one register would traverse is 2 or 3 to get to the server at any give time. All our edge switch/routers are directly linked to, and routed at our core routers. Each location having 2 links and running VRRP at the core for redundancy fail over. What is strange is that only this STI Envision BTS application (over port 1312) cannot establish, and maintain a communication with ther server, and only those running win2K and XP. As far as the basic differences between Win98 and 2K or XP, when it comes to networking interfaces properties (TTL, MTU, etc.), or protocols, I can't see how that would inpact one specific application. In addition, there are no firewalls betwen these registers and the server, except for those "client fireewalls" installed for client security. These firewalls have been configured to allow this traffic at the resgister end. The server is not running any firewalls at all. Any suggestions?
Thanks
Nick Guareno
Sign in to post your reply or Sign up for a free account.
Similar topics |
by: Mike |
last post by:
Any help would be greatly appreciated.
Based on MS KB article Q248187 (HOWTO: Impersonate a User from Active
Server Pages), I developed an ActiveX DLL (using VB6.0 Enterprise
SP5), and deployed...
|
by: Dave |
last post by:
I have developed a VB.net application that transfers a
SOAP wrapped message to another server securely(using SSL
and sever/client certificates). When I run this app from
a Windows 2000...
|
by: bbxrider |
last post by:
win2k adv server/ iis5.0/vb6.0/ado and/or odbc connections on client machine
i have an mdb on win2k adv server machine and want internet read/write to it
from both a non-windows, red hat, webserver...
|
by: alanknipmeyer |
last post by:
Hi,
I`m in the process of migrating a Access 2002 (Run in 2000 mode) from
Windows 98 to Win2K Server. It is a shared resource via a file share on
the 98 Server. Client systems are Win98 with the...
|
by: Chris Paul |
last post by:
I'm having trouble with PHP & PostgreSQL/OpenLDAP/Apache on Windows.
I've set this up countless times on BSD (piece of cake) but I'm trying
to do this on Windows now so that my developer can work...
| |
by: Pini |
last post by:
Hi all,
I have a massive windows application that refernces a lot of assemblies
and doing a lot of DAL anf IO operations.
I want to expose this application to the interner so that a user can...
|
by: neat2006 |
last post by:
This is somewhat of a strange issue. Allow me to detail it as much as I can.
We use the Blackboard Transaction System (BTS) for all students dinning services. The "ENVISION" server is Running...
|
by: neat2006 |
last post by:
This is somewhat of a strange issue. Allow me to detail it as much as I can.
We use the Blackboard Transaction System (BTS) for all students dinning services. The "ENVISION" server is Running...
|
by: marktang |
last post by:
ONU (Optical Network Unit) is one of the key components for providing high-speed Internet services. Its primary function is to act as an endpoint device located at the user's premises. However,...
|
by: Hystou |
last post by:
Most computers default to English, but sometimes we require a different language, especially when relocating. Forgot to request a specific language before your computer shipped? No problem! You can...
|
by: jinu1996 |
last post by:
In today's digital age, having a compelling online presence is paramount for businesses aiming to thrive in a competitive landscape. At the heart of this digital strategy lies an intricately woven...
| |
by: isladogs |
last post by:
The next Access Europe User Group meeting will be on Wednesday 1 May 2024 starting at 18:00 UK time (6PM UTC+1) and finishing by 19:30 (7.30PM).
In this session, we are pleased to welcome a new...
|
by: conductexam |
last post by:
I have .net C# application in which I am extracting data from word file and save it in database particularly. To store word all data as it is I am converting the whole word file firstly in HTML and...
|
by: TSSRALBI |
last post by:
Hello
I'm a network technician in training and I need your help.
I am currently learning how to create and manage the different types of VPNs and I have a question about LAN-to-LAN VPNs.
The...
|
by: adsilva |
last post by:
A Windows Forms form does not have the event Unload, like VB6. What one acts like?
|
by: muto222 |
last post by:
How can i add a mobile payment intergratation into php mysql website.
|
by: bsmnconsultancy |
last post by:
In today's digital era, a well-designed website is crucial for businesses looking to succeed. Whether you're a small business owner or a large corporation in Toronto, having a strong online presence...
| |