Runtime error R6025

[ibayley]

Hi,
could someone guide me step by step how to fix this problem.
runtime error
-pure virtual function call

I have posted the entire image and message here
[EDIT: Broken Link]
http://www.bayleyscorp .com/Error.html

Thanks.

[skelle kitty]

Hello ibayley,

I had the same error message that came up that said:

Runtime error!
Program C:\Program Files\MSN Messenger\msnms gr.exe
R6025
Pure Virtual Function Call

And, boy, did it piss me off! I could not access my Windows Live Messenger program at all - it just wouldn't boot-up.

I tried everything I could think of - everything but reformatting! I ran anti-viruses, anti-spyware, anti-malware, CCleaner-ed, Registry Mechanic-ed, etc, etc, etc. Nothing worked.

So, what you got to do is:

1. Uninstall the offending program - in my case it was MSN - and all associated programs (eg: SweetIM)

2. Click Start, click Run, type cleanmgr, check the following boxes:
- Downloaded Program Files
- Temporary Internet Files
- Temporary files
- Temporary Offline Files
- Offline Files

3. Click Start, click Run, type CMD, and press ENTER, cut-&-paste in the following commands and follow the given prompts:

del "%USERPROFILE%\Application Data\Microsoft\IdentityCRL"
del "%ALLUSERSPROFILE%\Application Data\Microsoft\IdentityCRL"
del "%USERPROFILE%\Local Settings\Application Data\Microsoft\Windows Live Contacts"
del "%USERPROFILE%\Contacts"  
del "%USERPROFILE%\Local Settings\Application Data\Microsoft\Messenger\<Users Live ID>\Sharing Folders"
del "%USERPROFILE%\Local Settings\Application Data\Microsoft\Messenger\<Users Live ID>\SharingMetaData"  
 

4. Click Start, click Run, type CMD, and then press ENTER, cut-&-paste in the following commands and follow the given prompts:

REG DELETE HKLM\Software\Microsoft\MSNMessenger /f
REG DELETE HKCU\SOFTWARE\Microsoft\MSNMessenger /f
REG DELETE HKCU\SOFTWARE\Microsoft\Windows Live\Communications Clients\Shared /f
REG DELETE HKCU\Software\Microsoft\IdentityCRL /f
REG DELETE HKLM\System\CurrentControlSet\Services\usnjsvc /f  
 

5. Restart the computer.

6. Downloaded a freeware from download.com called Advanced WindowsCare Personal 2.4.1.790 , installed and run.

7. Reinstall Windows Live Messenger and other associated programs.

And that's how I got rid of that annoying error message!

Good Luck.

[bartonc]

Thank you, skelle kitty. That is a tremendous amount of valuable information you have provided! I took the liberty of making the cmd-line commands a little easier to copy and provided a link to the software that you have suggested. In fact, I'm going to test out that software when I'm finished with my posts.

[Motoma]

One thing to note about skelle kitty's post is that the command line arguments are for removing keys from the registry. If MSN is not the offending program, you will not want to run them as they were posted!

[Lattas]

If you got this problem do this: My computer - C - Programfiles - MSN Messenger and change name on msnmsgr to msnmsgr.exe. It missed .exe behind the name. You don't need to install everything once more. JUST CHANGE MSNMSGR TO MSNMSGR.EXE and it will works :)

[Dan Guerra]

Hi,
could someone guide me step by step how to fix this problem.
runtime error
-pure virtual function call

I have posted the entire image and message here
http://www.bayleyscorp .com/Error.html

Thanks.

Hi, I would like an answer to this problem also. Thanks, Dan Guerra

[Motoma]

Hi, I would like an answer to this problem also. Thanks, Dan Guerra

Hi Dan Guerra, welcome to The Scripts.
Please read through the entire thread to see if a conclusion has been reached before requesting an answer to the question already posted.
Thanks,
Motoma

[marnia]

I'm not a developer, just a computer user. I've been getting this R6025 message an annoying number of times lately. With me, it shuts down Outlook Express and the Word file I'm currently working in. Here's the message I get:

program:c\progr amfiles\outlook express\msimn.e xe

and then the R6025 pure virtual function call note.

Is there anything I can do to eliminate this?

marnia

[bataki]

hey! I'm having the same problem but when I run flashget! after a few minutes of downloading torrent files the same message appears and flashget shuts down! Its getting on my nerves really, can anyone tell me what to do?