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Looking for Call Center Web Application

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Hello All,

Does anyone know what is the difference between Contact Center Solution and Call Center Solution?

I'd like to setup a small customer service i need to have a call center system. Please Recommend me a Good system.
I also searched on internet, I find this company, has anyone heard about them ? centiumsoft

I would appreciate your helps in this matter or any suggestion.
Sep 1 '15 #1
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