ISE 500 due to overloading / time-out

[windandwaves]

Hi Folk

I have a long script that sends a bunch of emails (between 5 and 20). At
the end of the script, it creates a Internal Server Error 500 - sometimes
only. The more emails I send , the more likely it seems that I get the
error. The whole script runs though - it seems (error occurs somewhere
near or at the end).

I imagine it either to be server overload OR a time-out (it takes about 30
seconds for the script to run (which I think relates the email send part...)

Any hints? I am a little lost.

[Dave]

windandwaves (wi*********@coldmail.com) decided we needed to hear...

Hi Folk

I have a long script that sends a bunch of emails (between 5 and 20). At
the end of the script, it creates a Internal Server Error 500 - sometimes
only. The more emails I send , the more likely it seems that I get the
error. The whole script runs though - it seems (error occurs somewhere
near or at the end).

I imagine it either to be server overload OR a time-out (it takes about 30
seconds for the script to run (which I think relates the email send part...)

Any hints? I am a little lost.

Sounds likely that this is a script timeout. Your server error log
would confirm that for you. Even so you might find this page
useful - http://www.php.net/set_time_limit

--
Dave <da**@REMOVEbundook.com>
(Remove REMOVE for email address)

[windandwaves]

Dave wrote:

windandwaves (wi*********@coldmail.com) decided we needed to hear...

Hi Folk

I have a long script that sends a bunch of emails (between 5 and
20). At the end of the script, it creates a Internal Server Error
500 - sometimes only. The more emails I send , the more likely it
seems that I get the error. The whole script runs though - it
seems (error occurs somewhere near or at the end).

I imagine it either to be server overload OR a time-out (it takes
about 30 seconds for the script to run (which I think relates the
email send part...)

Any hints? I am a little lost.

Sounds likely that this is a script timeout. Your server error log
would confirm that for you. Even so you might find this page
useful - http://www.php.net/set_time_limit

Hi Dave,

Thank you for your answer. I tried it, but it unfortunately it did not
solve the problem.

This is what I added to my script:

ini_set('max_execution_time', 120);
set_time_limit(120);

But still ISE500....

I even changed the same parameters on the php.ini file, but still no luck.

What do else can it be, or how can i find out?

[Dave]

windandwaves (wi*********@coldmail.com) decided we needed to hear...

Dave wrote:

windandwaves (wi*********@coldmail.com) decided we needed to hear...

Hi Folk

I have a long script that sends a bunch of emails (between 5 and
20). At the end of the script, it creates a Internal Server Error
500 - sometimes only. The more emails I send , the more likely it
seems that I get the error. The whole script runs though - it
seems (error occurs somewhere near or at the end).

I imagine it either to be server overload OR a time-out (it takes
about 30 seconds for the script to run (which I think relates the
email send part...)

Any hints? I am a little lost.

Sounds likely that this is a script timeout. Your server error log
would confirm that for you. Even so you might find this page
useful - http://www.php.net/set_time_limit

Hi Dave,

Thank you for your answer. I tried it, but it unfortunately it did not
solve the problem.

This is what I added to my script:

ini_set('max_execution_time', 120);
set_time_limit(120);

But still ISE500....

I even changed the same parameters on the php.ini file, but still no luck.

What do else can it be, or how can i find out?

I was betting on timeout since PHP's default is 30 seconds and thats
the time you mentioned it usually failed at, but if its *not* that
then I'm afraid I couldn't really guess at anything else.

In order to find out more you should first look at the server error
log (for apache on unix the file is usually something like
/var/log/httpd/error_log). Have you also tried increasing the
level of error reporting (see http://www.php.net/error-reporting)

HTH
--
Dave <da**@REMOVEbundook.com>
(Remove REMOVE for email address)

[windandwaves]

Dave wrote:

windandwaves (wi*********@coldmail.com) decided we needed to hear...

Dave wrote:

windandwaves (wi*********@coldmail.com) decided we needed to hear...
Hi Folk

I have a long script that sends a bunch of emails (between 5 and
20). At the end of the script, it creates a Internal Server Error
500 - sometimes only. The more emails I send , the more likely it
seems that I get the error. The whole script runs though - it
seems (error occurs somewhere near or at the end).

I imagine it either to be server overload OR a time-out (it takes
about 30 seconds for the script to run (which I think relates the
email send part...)

Any hints? I am a little lost.

Sounds likely that this is a script timeout. Your server error log
would confirm that for you. Even so you might find this page
useful - http://www.php.net/set_time_limit

Hi Dave,

Thank you for your answer. I tried it, but it unfortunately it did
not solve the problem.

This is what I added to my script:

ini_set('max_execution_time', 120);
set_time_limit(120);

But still ISE500....

I even changed the same parameters on the php.ini file, but still no
luck.

What do else can it be, or how can i find out?

I was betting on timeout since PHP's default is 30 seconds and thats
the time you mentioned it usually failed at, but if its *not* that
then I'm afraid I couldn't really guess at anything else.

In order to find out more you should first look at the server error
log (for apache on unix the file is usually something like
/var/log/httpd/error_log). Have you also tried increasing the
level of error reporting (see http://www.php.net/error-reporting)

Hi Dave

Thank you for your great help. Awesome.

I tried to increase the error reporting - no luck there (yet, may try it
again - all I am missing is notices at present).

Will search for the error log (my isp is not very user friendly).

I have also asked the ISP, but no answer there.

Cheers

Nicolaas

[Dave]

windandwaves (wi*********@coldmail.com) decided we needed to hear...

Hi Dave

Thank you for your great help. Awesome.
No problem :)
I tried to increase the error reporting - no luck there (yet, may try it
again - all I am missing is notices at present).

Will search for the error log (my isp is not very user friendly).

I have also asked the ISP, but no answer there.

Cheers

Nicolaas

Shame your ISP doesn't sound too helpful. Hopefully you can get a
hold of the error log somehow - an ISE500 will certainly show at
least one message in there to give you a clue as to whats going
on.

If you happened to be using cPanel or something similar there is
more than likely a view-error-log option on the menu. Failing that
if you're on some other kind of virtual-server type setup then I
imagine the error log is split and you would have to locate the
specific one related to you but names and locations would depend
on how it was all setup, so I couldn't make a guess in that case.

--
Dave <da**@REMOVEbundook.com>
(Remove REMOVE for email address)

[windandwaves]

"Dave" <da**@REMOVEbundook.com> wrote in message
news:rr************@fawlty.homelinux.net...

windandwaves (wi*********@coldmail.com) decided we needed to hear...

Hi Dave

Thank you for your great help. Awesome.

No problem :)

I tried to increase the error reporting - no luck there (yet, may try it
again - all I am missing is notices at present).

Will search for the error log (my isp is not very user friendly).

I have also asked the ISP, but no answer there.

Cheers

Nicolaas

Shame your ISP doesn't sound too helpful. Hopefully you can get a
hold of the error log somehow - an ISE500 will certainly show at
least one message in there to give you a clue as to whats going
on.

If you happened to be using cPanel or something similar there is
more than likely a view-error-log option on the menu. Failing that
if you're on some other kind of virtual-server type setup then I
imagine the error log is split and you would have to locate the
specific one related to you but names and locations would depend
on how it was all setup, so I couldn't make a guess in that case.

Hi Dave

They told me to load it on my local machine and try if I got an error there.

I dont have a local machine and I am wondering if I would get an error there
anyway (the error occurs only in about 50% of the times that I run the
script).

[Dave]

windandwaves (wi**********@coldmail.com) decided we needed to hear...

"Dave" <da**@REMOVEbundook.com> wrote in message
news:rr************@fawlty.homelinux.net...

windandwaves (wi*********@coldmail.com) decided we needed to hear...

Hi Dave

Thank you for your great help. Awesome.

No problem :)

I tried to increase the error reporting - no luck there (yet, may try it
again - all I am missing is notices at present).

Will search for the error log (my isp is not very user friendly).

I have also asked the ISP, but no answer there.

Cheers

Nicolaas

Shame your ISP doesn't sound too helpful. Hopefully you can get a
hold of the error log somehow - an ISE500 will certainly show at
least one message in there to give you a clue as to whats going
on.

If you happened to be using cPanel or something similar there is
more than likely a view-error-log option on the menu. Failing that
if you're on some other kind of virtual-server type setup then I
imagine the error log is split and you would have to locate the
specific one related to you but names and locations would depend
on how it was all setup, so I couldn't make a guess in that case.

Hi Dave

They told me to load it on my local machine and try if I got an error there.

I dont have a local machine and I am wondering if I would get an error there
anyway (the error occurs only in about 50% of the times that I run the
script).

By your local machine they mean your own computer where you would need
to have PHP, Apache and (probably) MySQL installed. I have a seperate
Linux server here that I use to test my own scripts, but its certainly
possible to set up the required software on your windows machine (if
thats what you're using).

One such package which might help can be found here -
http://www.easyphp.org/ - but there are quite a few like this so its
up to you which you want to use.

Of course if your script runs fine on your local machine then the
reason could be version related, or any number of other things so
it still comes down to you needing to see the error log on your
ISPs server...

--
Dave <da**@REMOVEbundook.com>
(Remove REMOVE for email address)

[windandwaves]

"Dave" <da**@REMOVEbundook.com> wrote in message
news:jc************@fawlty.homelinux.net...

windandwaves (wi**********@coldmail.com) decided we needed to hear...

"Dave" <da**@REMOVEbundook.com> wrote in message
news:rr************@fawlty.homelinux.net...

windandwaves (wi*********@coldmail.com) decided we needed to hear...
> Hi Dave
>
> Thank you for your great help. Awesome.

No problem :)
>
> I tried to increase the error reporting - no luck there (yet, may try it > again - all I am missing is notices at present).
>
> Will search for the error log (my isp is not very user friendly).
>
> I have also asked the ISP, but no answer there.
>
> Cheers
>
> Nicolaas

Shame your ISP doesn't sound too helpful. Hopefully you can get a
hold of the error log somehow - an ISE500 will certainly show at
least one message in there to give you a clue as to whats going
on.

If you happened to be using cPanel or something similar there is
more than likely a view-error-log option on the menu. Failing that
if you're on some other kind of virtual-server type setup then I
imagine the error log is split and you would have to locate the
specific one related to you but names and locations would depend
on how it was all setup, so I couldn't make a guess in that case.

Hi Dave

They told me to load it on my local machine and try if I got an error there.
I dont have a local machine and I am wondering if I would get an error there anyway (the error occurs only in about 50% of the times that I run the
script).

By your local machine they mean your own computer where you would need
to have PHP, Apache and (probably) MySQL installed. I have a seperate
Linux server here that I use to test my own scripts, but its certainly
possible to set up the required software on your windows machine (if
thats what you're using).

One such package which might help can be found here -
http://www.easyphp.org/ - but there are quite a few like this so its
up to you which you want to use.

Of course if your script runs fine on your local machine then the
reason could be version related, or any number of other things so
it still comes down to you needing to see the error log on your
ISPs server...

--
Dave <da**@REMOVEbundook.com>
(Remove REMOVE for email address)

That is what I am thinking. I am going to try to install it on a different
ISP I think before nuking my own windows machine with PHP...Thank you for
all your help

Much appreciated.

Nicolaas