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WWW Publishing Service Stopped Unexpectedly with Event ID 7031

P: n/a
Hello Everyone,

We have been getting the EventID 7031 errors ever since we
installed SP 3. We have been searching for any possible
solution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We noticed
that the Event Viewer logged those 7031 errors when all
the hosted sites were stopped.

I wonder if a script can be written to detect the status
of the sites and restart the IIS if they are stopped. If
so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer
Jul 19 '05 #1
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12 Replies


P: n/a
On Tue, 6 Jan 2004 09:00:28 -0800, "Beer" <be********@shuf.com> wrote:
Hello Everyone,

We have been getting the EventID 7031 errors ever since we
installed SP 3. We have been searching for any possible
solution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We noticed
that the Event Viewer logged those 7031 errors when all
the hosted sites were stopped.

I wonder if a script can be written to detect the status
of the sites and restart the IIS if they are stopped. If
so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer


Right-click on each service in the services tool , select Properties and look at the Recovery tab..

Set whatever actions you want it to take on failure..

This may do what you want.

Jul 19 '05 #2

P: n/a
worm/virii would be my first guess.

--
Curt Christianson
Owner/Lead Developer, DF-Software
www.Darkfalz.com
"Beer" <be********@shuf.com> wrote in message
news:00****************************@phx.gbl...
Hello Everyone,

We have been getting the EventID 7031 errors ever since we
installed SP 3. We have been searching for any possible
solution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We noticed
that the Event Viewer logged those 7031 errors when all
the hosted sites were stopped.

I wonder if a script can be written to detect the status
of the sites and restart the IIS if they are stopped. If
so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer

Jul 19 '05 #3

P: n/a
Have you installed the Nimda patch from 2002 or whenever that was?

Ray at work

"Beer" <be********@shuf.com> wrote in message
news:00****************************@phx.gbl...
Hello Everyone,

We have been getting the EventID 7031 errors ever since we
installed SP 3. We have been searching for any possible
solution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We noticed
that the Event Viewer logged those 7031 errors when all
the hosted sites were stopped.

I wonder if a script can be written to detect the status
of the sites and restart the IIS if they are stopped. If
so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer

Jul 19 '05 #4

P: n/a
Hello Ray,

First of all, I apologize for mulitposting my questions on
different groups.

Yes, I believe so. I ran the Baseline Security Analyzer
on the web server, and it did not indicate any
vulnerabilities on the server.

The server seems to be all patched with both Windows and
IIS security updates.

Beer
-----Original Message-----
Have you installed the Nimda patch from 2002 or whenever that was?
Ray at work

"Beer" <be********@shuf.com> wrote in message
news:00****************************@phx.gbl...
Hello Everyone,

We have been getting the EventID 7031 errors ever since we installed SP 3. We have been searching for any possible
solution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We noticed that the Event Viewer logged those 7031 errors when all
the hosted sites were stopped.

I wonder if a script can be written to detect the status
of the sites and restart the IIS if they are stopped. If so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer

.

Jul 19 '05 #5

P: n/a
We scanned the server with the utility, but it did not
find any worms or viruses.
-----Original Message-----
worm/virii would be my first guess.

--
Curt Christianson
Owner/Lead Developer, DF-Software
www.Darkfalz.com
"Beer" <be********@shuf.com> wrote in message
news:00****************************@phx.gbl...
Hello Everyone,

We have been getting the EventID 7031 errors ever since we installed SP 3. We have been searching for any possible
solution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We noticed that the Event Viewer logged those 7031 errors when all
the hosted sites were stopped.

I wonder if a script can be written to detect the status
of the sites and restart the IIS if they are stopped. If so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer

.

Jul 19 '05 #6

P: n/a
Thank you very much for your instruction. I have set it
to restart the service on the first, second and third
failure. Hope this will help to solve the problem.

thank you.
-----Original Message-----
On Tue, 6 Jan 2004 09:00:28 -0800, "Beer" <be********@shuf.com> wrote:
Hello Everyone,

We have been getting the EventID 7031 errors ever since weinstalled SP 3. We have been searching for any possible
solution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We noticedthat the Event Viewer logged those 7031 errors when all
the hosted sites were stopped.

I wonder if a script can be written to detect the status
of the sites and restart the IIS if they are stopped. Ifso, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer
Right-click on each service in the services tool , select

Properties and look at the Recovery tab..
Set whatever actions you want it to take on failure..

This may do what you want.

.

Jul 19 '05 #7

P: n/a

Look at this page from Microsoft..The Virus protection may be causing the problem:

http://support.microsoft.com/default...&Product=iis50

Hope it helps remove the cause not just relieve the symptoms, like my last response.
On Tue, 6 Jan 2004 10:04:34 -0800, "Beer" <be********@shuf.com> wrote:
Thank you very much for your instruction. I have set it
to restart the service on the first, second and third
failure. Hope this will help to solve the problem.

thank you.
-----Original Message-----
On Tue, 6 Jan 2004 09:00:28 -0800, "Beer"

<be********@shuf.com> wrote:
Hello Everyone,

We have been getting the EventID 7031 errors ever sinceweinstalled SP 3. We have been searching for any possible
solution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. Wenoticedthat the Event Viewer logged those 7031 errors when all
the hosted sites were stopped.

I wonder if a script can be written to detect the status
of the sites and restart the IIS if they are stopped.Ifso, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer


Right-click on each service in the services tool , select

Properties and look at the Recovery tab..

Set whatever actions you want it to take on failure..

This may do what you want.

.


Jul 19 '05 #8

P: n/a
Hello Turbear,

Thank you very much for your help. I really apprecaite it.

On our web server, the only pages that are allowed to run
are .asp and .asa. In addition, we do not have any virus
scan software running on the machine, we have another
machine to handle that. Therefore, those solutions do not
seem to be helping much.

I have been looking and looking on the web, but I have not
been able to point out what exactly is causing the problem.

Do you think that it is because of the asp coding? (But,
keep in mind that, everything was working properly before
SP3.)

Please advise and again, thank you very much.

Sandy
-----Original Message-----

Look at this page from Microsoft..The Virus protection may be causing the problem:
http://support.microsoft.com/default.aspx?scid=kb;en- us;821749&Product=iis50
Hope it helps remove the cause not just relieve the symptoms, like my last response.

On Tue, 6 Jan 2004 10:04:34 -0800, "Beer" <be********@shuf.com> wrote:
Thank you very much for your instruction. I have set it
to restart the service on the first, second and third
failure. Hope this will help to solve the problem.

thank you.
-----Original Message-----
On Tue, 6 Jan 2004 09:00:28 -0800, "Beer"

<be********@shuf.com> wrote:

Hello Everyone,

We have been getting the EventID 7031 errors ever since
we
installed SP 3. We have been searching for any
possiblesolution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We

noticed
that the Event Viewer logged those 7031 errors when allthe hosted sites were stopped.

I wonder if a script can be written to detect the statusof the sites and restart the IIS if they are stopped.

If
so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer

Right-click on each service in the services tool ,

selectProperties and look at the Recovery tab..

Set whatever actions you want it to take on failure..

This may do what you want.

.


.

Jul 19 '05 #9

P: n/a
Ber
-----Original Message-----

Look at this page from Microsoft..The Virus protection may be causing the problem:
http://support.microsoft.com/default.aspx?scid=kb;en- us;821749&Product=iis50
Hope it helps remove the cause not just relieve the symptoms, like my last response.

On Tue, 6 Jan 2004 10:04:34 -0800, "Beer" <be********@shuf.com> wrote:
Thank you very much for your instruction. I have set it
to restart the service on the first, second and third
failure. Hope this will help to solve the problem.

thank you.
-----Original Message-----
On Tue, 6 Jan 2004 09:00:28 -0800, "Beer"

<be********@shuf.com> wrote:

Hello Everyone,

We have been getting the EventID 7031 errors ever since
we
installed SP 3. We have been searching for any
possiblesolution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We

noticed
that the Event Viewer logged those 7031 errors when allthe hosted sites were stopped.

I wonder if a script can be written to detect the statusof the sites and restart the IIS if they are stopped.

If
so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer

Right-click on each service in the services tool ,

selectProperties and look at the Recovery tab..

Set whatever actions you want it to take on failure..

This may do what you want.

.


.

Jul 19 '05 #10

P: n/a
Hello Turkbear,

Thank you very much for helping me with the problem. I
really appreciate it.

I have read the article but it does not apply to our case
since our web server does not have any backup or virus
scan programs on itself.

I have been looking around for any possible leads or
solutions, but I have not been able to pin-point the cause.

Once again, thank you very much.

Beer
-----Original Message-----

Look at this page from Microsoft..The Virus protection may be causing the problem:
http://support.microsoft.com/default.aspx?scid=kb;en- us;821749&Product=iis50
Hope it helps remove the cause not just relieve the symptoms, like my last response.

On Tue, 6 Jan 2004 10:04:34 -0800, "Beer" <be********@shuf.com> wrote:
Thank you very much for your instruction. I have set it
to restart the service on the first, second and third
failure. Hope this will help to solve the problem.

thank you.
-----Original Message-----
On Tue, 6 Jan 2004 09:00:28 -0800, "Beer"

<be********@shuf.com> wrote:

Hello Everyone,

We have been getting the EventID 7031 errors ever since
we
installed SP 3. We have been searching for any
possiblesolution, but not much luck.

We are running Windows 2000 server with IIS 5.0 (No
indexing services installed), and SP4. Every now and
then, we have the 7031 for IIS Admim, SMPT and WWW
services stopped without any apparent reason. We

noticed
that the Event Viewer logged those 7031 errors when allthe hosted sites were stopped.

I wonder if a script can be written to detect the statusof the sites and restart the IIS if they are stopped.

If
so, please provide information on that as I have never
done something like this before.

Any help/suggestions are higly appreciated.

Thank you very much,
Beer

Right-click on each service in the services tool ,

selectProperties and look at the Recovery tab..

Set whatever actions you want it to take on failure..

This may do what you want.

.


.

Jul 19 '05 #11

P: n/a
Yes even i am getting the problem and haven't found any solution.
Everything was working fine for me as well till i had SP3. Lately when we
upgraded the server through windows update, then the problem started coming.
I have checked number of articles on web but haven't found the exact
solution for the same.
Two day before i posted a big article on this with subject as "IIS Services
stop - got no solution" in this same newsgroup. You guys can check that out
to see what exactly the problem is.

Any help will be appreciated
<an*******@discussions.microsoft.com> wrote in message
news:00****************************@phx.gbl...
Hello Turbear,

Thank you very much for your help. I really apprecaite it.

On our web server, the only pages that are allowed to run
are .asp and .asa. In addition, we do not have any virus
scan software running on the machine, we have another
machine to handle that. Therefore, those solutions do not
seem to be helping much.

I have been looking and looking on the web, but I have not
been able to point out what exactly is causing the problem.

Do you think that it is because of the asp coding? (But,
keep in mind that, everything was working properly before
SP3.)

Please advise and again, thank you very much.

Sandy
-----Original Message-----

Look at this page from Microsoft..The Virus protection

may be causing the problem:

http://support.microsoft.com/default.aspx?scid=kb;en-

us;821749&Product=iis50

Hope it helps remove the cause not just relieve the

symptoms, like my last response.


On Tue, 6 Jan 2004 10:04:34 -0800, "Beer"

<be********@shuf.com> wrote:
Thank you very much for your instruction. I have set it
to restart the service on the first, second and third
failure. Hope this will help to solve the problem.

thank you.
-----Original Message-----
On Tue, 6 Jan 2004 09:00:28 -0800, "Beer"
<be********@shuf.com> wrote:

>Hello Everyone,
>
>We have been getting the EventID 7031 errors ever sincewe
>installed SP 3. We have been searching for any possible>solution, but not much luck.
>
>We are running Windows 2000 server with IIS 5.0 (No
>indexing services installed), and SP4. Every now and
>then, we have the 7031 for IIS Admim, SMPT and WWW
>services stopped without any apparent reason. We
noticed
>that the Event Viewer logged those 7031 errors when all>the hosted sites were stopped.
>
>I wonder if a script can be written to detect the status>of the sites and restart the IIS if they are stopped.
If
>so, please provide information on that as I have never
>done something like this before.
>
>Any help/suggestions are higly appreciated.
>
>Thank you very much,
>Beer

Right-click on each service in the services tool , selectProperties and look at the Recovery tab..

Set whatever actions you want it to take on failure..

This may do what you want.

.


.

Jul 19 '05 #12

P: n/a
hey did anyone get a solution to this problem. I am still waiting. The
thread started properly but it did end. The problem is still unsolved. If
anyone has a solution please let me know

Thanks
"Niel" <na*******@vippowernet.com> wrote in message
news:O3**************@TK2MSFTNGP12.phx.gbl...
Yes even i am getting the problem and haven't found any solution.
Everything was working fine for me as well till i had SP3. Lately when we
upgraded the server through windows update, then the problem started coming. I have checked number of articles on web but haven't found the exact
solution for the same.
Two day before i posted a big article on this with subject as "IIS Services stop - got no solution" in this same newsgroup. You guys can check that out to see what exactly the problem is.

Any help will be appreciated
<an*******@discussions.microsoft.com> wrote in message
news:00****************************@phx.gbl...
Hello Turbear,

Thank you very much for your help. I really apprecaite it.

On our web server, the only pages that are allowed to run
are .asp and .asa. In addition, we do not have any virus
scan software running on the machine, we have another
machine to handle that. Therefore, those solutions do not
seem to be helping much.

I have been looking and looking on the web, but I have not
been able to point out what exactly is causing the problem.

Do you think that it is because of the asp coding? (But,
keep in mind that, everything was working properly before
SP3.)

Please advise and again, thank you very much.

Sandy
-----Original Message-----

Look at this page from Microsoft..The Virus protection

may be causing the problem:

http://support.microsoft.com/default.aspx?scid=kb;en-

us;821749&Product=iis50

Hope it helps remove the cause not just relieve the

symptoms, like my last response.


On Tue, 6 Jan 2004 10:04:34 -0800, "Beer"

<be********@shuf.com> wrote:

>Thank you very much for your instruction. I have set it
>to restart the service on the first, second and third
>failure. Hope this will help to solve the problem.
>
>thank you.
>>-----Original Message-----
>>On Tue, 6 Jan 2004 09:00:28 -0800, "Beer"
><be********@shuf.com> wrote:
>>
>>>Hello Everyone,
>>>
>>>We have been getting the EventID 7031 errors ever

since
>we
>>>installed SP 3. We have been searching for any

possible
>>>solution, but not much luck.
>>>
>>>We are running Windows 2000 server with IIS 5.0 (No
>>>indexing services installed), and SP4. Every now and
>>>then, we have the 7031 for IIS Admim, SMPT and WWW
>>>services stopped without any apparent reason. We
>noticed
>>>that the Event Viewer logged those 7031 errors when

all
>>>the hosted sites were stopped.
>>>
>>>I wonder if a script can be written to detect the

status
>>>of the sites and restart the IIS if they are stopped.
>If
>>>so, please provide information on that as I have never
>>>done something like this before.
>>>
>>>Any help/suggestions are higly appreciated.
>>>
>>>Thank you very much,
>>>Beer
>>
>>Right-click on each service in the services tool ,

select
>Properties and look at the Recovery tab..
>>
>>Set whatever actions you want it to take on failure..
>>
>>This may do what you want.
>>
>>
>>
>>.
>>

.


Jul 19 '05 #13

This discussion thread is closed

Replies have been disabled for this discussion.