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"MSAccess.exe has encountered an error and needs to close"

P: n/a
pw
Someone was using our A97 product earlier in the day. He exited it,
and now can't open the application. He is all of a sudden getting
"MSAccess.exe has encountered an error and needs to close".

Any ideas how to resolve this? I tried sending him a new mde and
database but that didn't help.

Also, he tried to reinstall it and is getting (during setup) "Setup
could not open the file c:\Program Files\Common Files\Microsoft
Shared\DAO\DAO2535.TLB"

I couldn't find anything regarding either in the MS Knowledge Base.

Any ideas?
-pw
remove astericks (*) from e-mail address
(use paulwilliamson at spamcop dot net)

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Nov 13 '05 #1
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P: n/a
pw <***paulwilliamson@***spamcop.net> wrote:
Someone was using our A97 product earlier in the day. He exited it,
and now can't open the application. He is all of a sudden getting
"MSAccess.exe has encountered an error and needs to close".

Any ideas how to resolve this? I tried sending him a new mde and
database but that didn't help.

Also, he tried to reinstall it and is getting (during setup) "Setup
could not open the file c:\Program Files\Common Files\Microsoft
Shared\DAO\DAO2535.TLB"


Sounds like that file is somehow locked.

Has he rebooted his system before that reinstall?

Tony
--
Tony Toews, Microsoft Access MVP
Please respond only in the newsgroups so that others can
read the entire thread of messages.
Microsoft Access Links, Hints, Tips & Accounting Systems at
http://www.granite.ab.ca/accsmstr.htm
Nov 13 '05 #2

P: n/a
pw
Thanks Tony. He did an uninstall and then reinstalled it and it works
fine now.
-pw
remove astericks (*) from e-mail address
(use paulwilliamson at spamcop dot net)

----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
----= East and West-Coast Server Farms - Total Privacy via Encryption =----
Nov 13 '05 #3

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