"MSAccess.exe has encountered an error and needs to close"

Someone was using our A97 product earlier in the day. He exited it,
and now can't open the application. He is all of a sudden getting
"MSAccess.exe has encountered an error and needs to close".

Any ideas how to resolve this? I tried sending him a new mde and
database but that didn't help.

Also, he tried to reinstall it and is getting (during setup) "Setup
could not open the file c:\Program Files\Common Files\Microsoft
Shared\DAO\DAO2535.TLB"

I couldn't find anything regarding either in the MS Knowledge Base.

Any ideas?
-pw
remove astericks (*) from e-mail address
(use paulwilliamson at spamcop dot net)

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Nov 13 '05 #1

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2176

Tony Toews

pw <***paulwilliamson@***spamcop.net> wrote:

Someone was using our A97 product earlier in the day. He exited it,
and now can't open the application. He is all of a sudden getting
"MSAccess.exe has encountered an error and needs to close".

Any ideas how to resolve this? I tried sending him a new mde and
database but that didn't help.

Also, he tried to reinstall it and is getting (during setup) "Setup
could not open the file c:\Program Files\Common Files\Microsoft
Shared\DAO\DAO2535.TLB"

Sounds like that file is somehow locked.

Has he rebooted his system before that reinstall?

Tony
--
Tony Toews, Microsoft Access MVP
Please respond only in the newsgroups so that others can
read the entire thread of messages.
Microsoft Access Links, Hints, Tips & Accounting Systems at
http://www.granite.ab.ca/accsmstr.htm

Nov 13 '05 #2

Thanks Tony. He did an uninstall and then reinstalled it and it works
fine now.
-pw
remove astericks (*) from e-mail address
(use paulwilliamson at spamcop dot net)

----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
----= East and West-Coast Server Farms - Total Privacy via Encryption =----

Nov 13 '05 #3

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