Error Reporting

Melissa Nava

Have an online system. Currently the error reporting either does: A)
logs to a file, B) databases errors or C) emails individual errors.
Also have phone notifications for systematically calling the programmer
on-call.

There are pros and cons of each, of course...

I'm curious as to what others do for their error reporting.

Mind you this is a 24/7 application, and if something happens I have to
have immediate notification.

So, do you have a 24/7 online system and require immediate notification
of an error? How do you handle your error reporting?

Digest emails?
Individual emails per error?
Combination, digest and individual emails?
Database logging, with phone notifications?
Something else?

I'm not asking for suggestions on *how* I should do it. I'm moreso
looking for feedback on how others do it with their 24/7 applications.

Just curious!

Melissa Nava

Jan 17 '07 #1

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1362

Rad [Visual C# MVP]

On 17 Jan 2007 00:11:44 -0800, Melissa Nava wrote:

Have an online system. Currently the error reporting either does: A)
logs to a file, B) databases errors or C) emails individual errors.
Also have phone notifications for systematically calling the programmer
on-call.

There are pros and cons of each, of course...

I'm curious as to what others do for their error reporting.

Mind you this is a 24/7 application, and if something happens I have to
have immediate notification.

So, do you have a 24/7 online system and require immediate notification
of an error? How do you handle your error reporting?

Digest emails?
Individual emails per error?
Combination, digest and individual emails?
Database logging, with phone notifications?
Something else?

I'm not asking for suggestions on *how* I should do it. I'm moreso
looking for feedback on how others do it with their 24/7 applications.

Just curious!

Melissa Nava

Depends on the nature of the error I guess. Some would be more urgent than
others. For instance if the disk fills or your web server goes down you
might want a SMS sent immediately whereas logging to a database or file
would be ok for other less serious errors
--
Bits.Bytes
http://bytes.thinkersroom.com

Jan 17 '07 #2

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