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Outlook 2010 - Cache mode issue

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I have a client with Outlook 2010 installed on 10 devices.

A few users outlooks only receive mail if they go to
Send/Receive > update folder

I have checked outlook web access, and email is arriving in there instantly so it is not an exchange issue.
I have turned cached mode off – solves issue however for obvious reasons we need cached mode on.
I recreate a new outlook profile for user, it works OK for a short while then reverts back to the same issue.

It is clear that the outlook cache is playing up – but what the fix is for it I do not know.
Does anyone have any ideas at all?

Thanks in advance
Oct 24 '12 #1
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