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Outlook 2003 junk email rules are not firing at all

P: 233
I have a user running Outlook 2003 who's rules are not firing at all. The user receives the following message when they log in and open Outlook:

Unable to add to the server Junk E-mail Lists, you are over the size allowed on the server. The junk e-mail filer on the server will be disabled until your Junk E-mail Lists have been reduced to the size allowed on the server.

The user's junk email folder looks like a normal folder, there is not a red circle with a line through it as there should be. The folder does not function as the standard junk email folder either, just as a normal folder. Any thoughts?
May 30 '08 #1
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1 Reply

P: 233
I resolved this issue today while looking into another issue. The 'real' junk email folder had been moved under the Notes directory. Someone then created the 'fake' junk email folder as a replacement. I should note that I had to install Outlook 2000 to move the 'real' junk email folder back to its original location, Outlook 2003 will not allow this.
Mar 1 '10 #2

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