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Outlook (Exchange) Slow/Not Connecting On Specifc Networks

When I am on certain networks and using Outlook (Exchange) I get issues.

When I open Outlook it connects to the exchange server and sends/recieves OK for about 5 mins then after that it is not real time (seems random when it updates) with emails stuck in my outbox a lot. To fix this I restart Outlook and then have a good 5-10 mins but always back to the issue.

I only get this issue when I am on certain network (at home or parents house), if I am at home where it is an issue and then switch to 3G (via phone) then it works fine straight away. So the issue to me must be the networks and access points on these networks (wifi and wired is the same).

Interestingly I was on Orange (Spain) at home for 6 months and it worked fine but then as soon as I got a new hub the issues started. At my parents the ISP is different (Telefonica) and so it all points to the hub/router of the ISP.

Having connected to both I do not see a setting to fix this.

In Outlook I have tried different settings for Anywhere and that doesn't help :(

Anyone offer any help/advise?
Dec 22 '15 #1
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3 Replies
zmbd
Expert Mod 4TB
So the issue to me must be the networks and access points on these networks (wifi and wired is the same).
IMHO, you've "hit the nail on the head"
This appears to be a hardware or server issue with the ISP and there are no settings that will allow you to "fix" this in Outlook.
Dec 22 '15 #2
Hi zmbd, thanks for the reply.

I am sure it is something in the router and not with the ISP (it was OK with the ISP before changing the router) but having looked in the router settings I don't see anything but maybe I need to set up something in it. Any ideas?
Dec 23 '15 #3
zmbd
Expert Mod 4TB
You've provided no details about the hardware.
Dec 23 '15 #4

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