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my laptop getting stucked the moment i connect some thing to USB port

when i insert my pendrive to USB, i find 'safely remove'thing den. but den it gets stucks. cant do anything den. If i remove pendrive den, den also 'safely remove 'stays as it is.
Den i have 2 directly power off my laptop without shutting down...
At first i thought it mightb e happening because of virus. But den i realised when i connected my cell phone to laptop thru USB wire, its not virus which causing dis, d problem is something else.
Even i have got legal quick heal antivirus installed on my
laptop.
Before whenever (the moment) i connect external devices. it use to scan first n densafter finishing scanning , it used to open d drive by itself...
so whats d problem might b , pls help me guys. One more thng i like 2 say presently my laptop has windows xp os...
Mar 18 '12 #1
1 1967
HI,

I know your problems follow below mention steps because i have faced same problems
open quick heal -->Files & Folders-->Exclude fils & folders--> Than remove all files from here---Go Back--->Quarantine & backup files-->view files--> Remove all files from here

I hope your problems will be solve
Mar 20 '12 #2

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