laptop not connecting to the internet

[cdm2883]

i have a Compaq Armada 1750 that i am tryin to get hoocked up to our router at the house, when i connect it to the router by cord, it will does not see that it is hoocked to it! can some one please help me figure out what is going on with it!?

Thanks

[sicarie]

Sure. Just to start out with, is there another computer connected to this router that can connect to the internet?

What is the IP address your laptop is pulling from the router?

[cdm2883]

Sure. Just to start out with, is there another computer connected to this router that can connect to the internet?

What is the IP address your laptop is pulling from the router?

Yes there are two other computers that are connected to the router one of them is wireless and the other one is connected right to it like the one i am tryin to get connected!

About the IP address i told it it obtain one automatically

[sicarie]

Okay, How does the IP address compare to the one that is currently connected? Is it in the same subnet?

Can you ping the IP address of the router and get a response?

[cdm2883]

Okay, How does the IP address compare to the one that is currently connected? Is it in the same subnet?

Can you ping the IP address of the router and get a response?

How would i go about getting IP of the router? and i have tried to put in my own IP for the computer itself and still wont work

[sicarie]

How would i go about getting IP of the router? and i have tried to put in my own IP for the computer itself and still wont work

I'm guessing you're on Windows XP, please correct me if I am wrong. Your router IP is the "default gateway". Try to

ping <ipaddress>

and see what you get.

[cdm2883]

I'm guessing you're on Windows XP, please correct me if I am wrong. Your router IP is the "default gateway". Try to

ping <ipaddress>

and see what you get.

i am running windows 2000

[cdm2883]

i am running windows 2000

I pinged the computers IP and it says that it is connected but everytime i try to connect to a web browser it says i am offline

[sicarie]

I pinged the computers IP and it says that it is connected but everytime i try to connect to a web browser it says i am offline

You should receive a "reply" from the router, not a "connected" message, but that's semantics.

Did you check the subnets?

Can you do an ipconfig /all on both computers and post them here?

[cdm2883]

You should receive a "reply" from the router, not a "connected" message, but that's semantics.

Did you check the subnets?

Can you do an ipconfig /all on both computers and post them here?

how do i copy and paste everything on here

[sicarie]

how do i copy and paste everything on here

WinXP you have to "mark" something before you copy it, so right-click on the command window and click "mark" then highlight, hit enter, and then paste it into the message window (Ctrl+v).

[cdm2883]

WinXP you have to "mark" something before you copy it, so right-click on the command window and click "mark" then highlight, hit enter, and then paste it into the message window (Ctrl+v).

C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.41
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Wireless Network Connection 2:

IP Address. . . . . . . . . . . . : 192.168.1.46
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1


Windows 2000 IP Configuration

Ethernet adapter Loacal Area Connection:3

IP Address ......... 192.168.1.56
Subnet Mask .............. 255.255.255.0
Deafault Gateway .............

[cdm2883]

The XP computer that i am wrokin from right now is hooked up to it by cord

[sicarie]

The XP computer that i am wrokin from right now is hooked up to it by cord

I edited the ipconfig down for you. Not that the information was really that dangerous, but you can never be too careful.

So if you look above, there is nothing in the 'Default Gateway' space for you Win2k box. That needs to be the IP of your router, which is showing in your WinXP box.

[cdm2883]

I edited the ipconfig down for you. Not that the information was really that dangerous, but you can never be too careful.

So if you look above, there is nothing in the 'Default Gateway' space for you Win2k box. That needs to be the IP of your router, which is in your WinXP box.

Ok well i put the default gateway address in the windows 2000 and i am restarting it, i tried to connect to a web browser and again and it still says try working offline

[sicarie]

Ok well i put the default gateway address in the windows 2000 and i am restarting it, i tried to connect to a web browser and again and it still says try working offline

Dang, I'm really sorry to do this, but I'm going to ship you off to our Windows forum, as I'm not familiar with setting up the network variables on Windows 2000.

If they determine it's set properly, a Moderator can move you back over here and we can look at some stuff with your router, but as you have an XP computer connecting properly, I'm guessing it's a Win2k thing...

[cdm2883]

Dang, I'm really sorry to do this, but I'm going to ship you off to our Windows forum, as I'm not familiar with setting up the network variables on Windows 2000.

If they determine it's set properly, a Moderator can move you back over here and we can look at some stuff with your router, but as you have an XP computer connecting properly, I'm guessing it's a Win2k thing...

ok man, thanks for all of your help and time, will they post it on here?