People having trouble opening links I send

Rathbone

My system crashed last week. I've reloaded everything back on but am having numerous issues, primarily with emails. I use an HP Pavillion Pentium D 830, XP Pro, SP2; 3Gb ram, 500GB HD. My 2 main problems:

1. When I send a link within an email, approx. 90% of the people who receive are unable to open it, getting a 404 Not Found error message. The other people can open the link without a problem. Before the crash, I never had this problem.

2. I send jpegs via email. Some people receive them and are able to view without problem, other cannot view and have replied asking why I'm sending in MIM format instead of jpeg. Again, never had this problem before crash.

Any help or insight would be greatly appreciated. Thanks.

Dec 12 '07 #1

epots9

since its not happening to everyone, maybe those few that are having the problem have their security settings too high resulting in the email not being received correctly.

Dec 12 '07 #2

Rathbone

since its not happening to everyone, maybe those few that are having the problem have their security settings too high resulting in the email not being received correctly.

I thought of that, but I never had these issues before the crash. I find it difficult to believe that 40-50 people suddenly changed their settings all at the same time. It's been suggested to me that the problem lies in my config file, but I don't understand enough about that to tackle that without outside help.

Dec 12 '07 #3

epots9

when the system crashed...what crashed (harddrive)? was it replaced or when you started up it was fine? what was the computer doing when it crashed?

Dec 12 '07 #4

Rathbone

when the system crashed...what crashed (harddrive)? was it replaced or when you started up it was fine? what was the computer doing when it crashed?

Actually, it was doing nothing. Just sitting there. I stepped out to go to the store, returned after 20 minutes and computer wouldn't respond correctly so I tried to restart it. it cranked up and an error message came up saying "Windows could not start because the following file is missing or corrupt:
\Windows]System32\Config\System"

You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM.

I contacted HP Tech Support, and we tried several attempts at a non-destructive recovery but all attempts failed. Finally performed a Destructive Recovery and re-formatted the hard drive, then re-installed programs and re-loaded backed up data.

Ever since then there have been numerous small issues with IE and OE6. Also having some small issues with other programs (nothing fatal, just instances where the computer acts wierd or takes much too long to accomplish a simple task, etc.)

Dec 12 '07 #5