computer crashing

[mofthegame]

Hi,
I'm having a slight problem with windows xp with sp2 loaded. it seems that there is either a software problem or hardware problem and I have done eveything that microsoft suggested to do on both problems i get a send or don't send message and have sent it in and the feed back was to do the following and i did it and still getting nowhere.

the problem is that when I use the computer normally (not on the internet) it works fine and then when I go on the internet the computer reboots by itself and then that message comes up send or don't sen my question is would it have anything to do with sp2 installation? if so what do i do to fix it?

this is what it says:::::

BCCode : 1000008e BCP1 : C0000005 BCP2 : 00000000 BCP3 : F35776DC
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1


C:\DOCUME~1\Main\LOCALS~1\Temp\WER5c76.dir00\Mini0 61807-12.dmp
C:\DOCUME~1\Main\LOCALS~1\Temp\WER5c76.dir00\sysda ta.xml

[epots9]

delete everything only inside that Temp folder (DO NOT DELETE THE FOLDER), even any hidden files that come up (if none do, don't worry).

open your browser, should be fine now.

good luck

[mofthegame]

delete everything only inside that Temp folder (DO NOT DELETE THE FOLDER), even any hidden files that come up (if none do, don't worry).

open your browser, should be fine now.

good luck

are you talking about this temp folder or windows temp folder

[epots9]

the one u posted above:

C:\DOCUME~1\Main\LOCALS~1\Temp\

**delete only its contents and not the folder itself

[mofthegame]

previous problem listed under computer crashing:
it doesn't reboot anymore but now it locks up on the internet

[mofthegame]

the one u posted above:

C:\DOCUME~1\Main\LOCALS~1\Temp\

**delete only its contents and not the folder itself

ok i did that and i installed internet explorer 7 and now its ok from rebboting but now it locks up

[epots9]

internet explorer locks up?

please post your system specs(CPU, RAM, etc.).

[epots9]

please post your system specs(CPU, RAM, etc.).

[mofthegame]

please post your system specs(CPU, RAM, etc.).

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name LORI
System Manufacturer SiS
System Model 730S
System Type X86-based PC
Processor x86 Family 6 Model 3 Stepping 1 AuthenticAMD ~997 Mhz
BIOS Version/Date American Megatrends Inc. 062710, 7/15/1997
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name LORI\Matti
Time Zone Eastern Daylight Time
Total Physical Memory 256.00 MB
Available Physical Memory 44.46 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 586.55 MB
Page File C:\pagefile.sys

[epots9]

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name LORI
System Manufacturer SiS
System Model 730S
System Type X86-based PC
Processor x86 Family 6 Model 3 Stepping 1 AuthenticAMD ~997 Mhz
BIOS Version/Date American Megatrends Inc. 062710, 7/15/1997
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name LORI\Matti
Time Zone Eastern Daylight Time
Total Physical Memory 256.00 MB
Available Physical Memory 44.46 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 586.55 MB
Page File C:\pagefile.sys

i think its a RAM issue, cuz according the ie7's page its requires 64 MB or RAM (since its made by M$ most likely it will need more) and u only have 44 available...

i'm pretty sure its a ram issue, but i could be wrong

[bartonc]

previous problem listed under computer crashing:
it doesn't reboot anymore but now it locks up on the internet

Let's keep it all in one thread, shall we? I've merged the two.

[mofthegame]

Let's keep it all in one thread, shall we? I've merged the two.

sorry i'm new at this forum

anyway it just crashed again and i have tested the memory cause bad memory will do it and it seems to be crashing when i start the wonweblauncher it goes to the games and when it loads it reboots the computer. I've gone to ebay and different site and it seems to be fine

[bartonc]

sorry i'm new at this forum

anyway it just crashed again and i have tested the memory cause bad memory will do it and it seems to be crashing when i start the wonweblauncher it goes to the games and when it loads it reboots the computer. I've gone to ebay and different site and it seems to be fine

It's really no problem for me to merge threads. It's just a tip for next time.

Your trouble does sound like it is only related to that specific web game.
Issues that I can think of include:
Out of data JRE (Java Runtime Environment) - go to the Java site for automatic scan and update
Old video driver
Etc.

Perhaps there is tech support for the game that you are playing (on their site).

[mofthegame]

It's really no problem for me to merge threads. It's just a tip for next time.

Your trouble does sound like it is only related to that specific web game.
Issues that I can think of include:
Out of data JRE (Java Runtime Environment) - go to the Java site for automatic scan and update
Old video driver
Etc.

Perhaps there is tech support for the game that you are playing (on their site).

yes i have been thinking its the video driver and i don't think its the site because things like myspacr yahoo and google all make it reboot i will try to update zava and update video and let you know

[mofthegame]

yes i have been thinking its the video driver and i don't think its the site because things like myspacr yahoo and google all make it reboot i will try to update zava and update video and let you know

well i have updated 3 hardware drivers and around 30 windows updates. there is nothing left to download.
so i rebooted and went on the interrnet and as i clicked on the internet explorer to go to a webpage it rebooted so then i went into the temp directory in local settings under each account and deleted everything in the folder and deleted temporary internet files also on each account and it seems ok for no but am i going to have to keep doing this and if so what else can i do to stop this permenatly

[bartonc]

well i have updated 3 hardware drivers and around 30 windows updates. there is nothing left to download.
so i rebooted and went on the interrnet and as i clicked on the internet explorer to go to a webpage it rebooted so then i went into the temp directory in local settings under each account and deleted everything in the folder and deleted temporary internet files also on each account and it seems ok for no but am i going to have to keep doing this and if so what else can i do to stop this permenatly

The funny thing is; one of my machines is now bombing on IE7.
I use Firefox on my main machine and really like it. It's worth a try anyway.

[mofthegame]

The funny thing is; one of my machines is now bombing on IE7.
I use Firefox on my main machine and really like it. It's worth a try anyway.

this is my system info after doing everything to try to fix this i got the phisical memory up to 108.63
I updated my video updated java (jre) and updated bios on motherboard.
i went to the intel sight and saw that alot of people are having this problem and i did everything hat i can think of and just forund out that one more of the computers i built is doing the same thing.
I'm wondering because i have a copy of windows xp pro with no limit on the amount of computers i load it on i have a feeling it is a corupt pc of software it is genuine windows it cost me 2000,00 dollars for it from microsoft. could it be the sofware

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name LORI
System Manufacturer SiS
System Model 730S
System Type X86-based PC
Processor x86 Family 6 Model 3 Stepping 1 AuthenticAMD ~997 Mhz
BIOS Version/Date American Megatrends Inc. 062710, 7/15/1997
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name LORI\Main
Time Zone Eastern Daylight Time
Total Physical Memory 256.00 MB
Available Physical Memory 108.63 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 946.55 MB
Page File C:\pagefile.sys

[bartonc]

I'm wondering because i have a copy of windows xp pro with no limit on the amount of computers i load it on i have a feeling it is a corupt pc of software it is genuine windows it cost me 2000,00 dollars for it from microsoft. could it be the sofware

Check out How to tell at Microsoft.

[mofthegame]

hi,thank you for all your help in trying to fix this computer.It still crashesand i finally found the problem and it's what i thought from the beginning if you are running windows xp you need a minimun of 512 megs of ram and this is why my available physical memory is dropping so low it crashes the computer so thank you all for your support on this matter