I had done that already but no result.
Any more idea?
Do me a favor.. Go to your desktop close all other windows or just minimize them... and on your keyboard press the key that says "PRINT SCREEN"
Once you have done this open
Start >> All Programs >> Accessories >> Paint
Once in "Paint" the tool bar on the top left hand side... you will see a STAR next to that on the right is a square... click that and right click in the WHITE area in PAINT and hit "PAST" this should "PAST" a screen shot of your desktop
After you're done with all that save it as JPG!! be sure you do File >> Save As
Name it, then right under where you name it select File Type "JPG"
And send me that please VIA E-MAIL
This will better help me see what is going on here and I might have a clearer understanding of how to address this issue!
My e-mail is: click on my name and hit send a message via e-mail
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