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Memory Error Message

P: 1
I have worked on this for sometime.......and I am so lost now........could someone please tell me how to look for or fix a message I keep getting......this is what I get:::

The instruction at "0x62308e19" referenced memory at "0x021b38c8".
They memory could not be "read"


Please if anyone has any ideas of how to fix this could you please tell me. I'm at the point where if I can't find out myself how to fix it I'll have to put computer in shop.
Not to mention I bought two programs off line all ready claiming to "fix" errors only to have them not do it.

thanks!
Nov 2 '06 #1
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Expert 5K+
P: 8,434
I have worked on this for sometime.......and I am so lost now........could someone please tell me how to look for or fix a message I keep getting......this is what I get:::

The instruction at "0x62308e19" referenced memory at "0x021b38c8".
They memory could not be "read"


Please if anyone has any ideas of how to fix this could you please tell me. I'm at the point where if I can't find out myself how to fix it I'll have to put computer in shop.
Not to mention I bought two programs off line all ready claiming to "fix" errors only to have them not do it.

thanks!
My first thought would be to check your computer for Adware especially, and also for worm/virus activity. Search and/or repair software which comes to mind is AdAware, SpyBot Search & Destroy, um... can't think of any more just now. Adware (not AdAware) has a well-earned reputation for causing weird and (otherwise) inexplicible crashes.
Nov 2 '06 #2

NeoPa
Expert Mod 15k+
P: 31,419
This is usually caused by a program getting its knickers in a twist.
The (NT based) OS allocates memory to processes in a clever and organised way.
In the usual run of things, a program will only try to access memory that has been assigned to it. Unfortunately, every now and again (software is buggy or is running in a situation it was never designed to cope with) a program will try to access memory (or even code sometimes) which is beyond its assigned boundaries. This will cause a 'Protection Exception (Int 13)' and the error message you've seen will come up.
The causes of this are so varied that it is practically impossible even to hazard an intelligent guess at what's causing it.
Nov 2 '06 #3

P: 2
Can someone plz help me I've worked on this computer all day and I've even called the tech support and it isn't fixed and its driving me nuts!!! I can access my home page and other web sites, but when I go into pogo to play a game it will click into the site, but once I click on the game I want to play. The screen pops up saying its loading then all of a sudden it disappears and disconnects the internet connection and comes back with an error message reading...as follows:


The instruction at 0x7c901010" referenced memory at 0x000001c". The memory could not be read.

Can someone plz help me fix this? The tech stated something about our memory but we just put more memory in it earlier this year. Then, he stated something about coroad files...which we have done a restore on it and it still will be doing the same thing. You go into pogo.com click which game you want to play the screen pops up stating its loading then POOF its gone and so is the internet connection.
Nov 17 '06 #4

bartonc
Expert 5K+
P: 6,596
Both the original author and the hijacker need to state Operating System and Service Pack, Application (in hijackers case IE?) and version. The site being viewed is also helpful. Thanks.
Nov 17 '06 #5

P: 1
PDC
I to have had the below error messages, could anybody please send me precise instructions how to correct this runtime error, I have not got a clue how to start debugging. I get this error message when I close Sonic DVD Plus, and Digital Media Home, I have no clue as to how to Debug, this his the message: Mediahub.exe - Appilcation Error The instruction at "0x0036add0" referenced memory at "0x0025f5d0". The memory could not be "written". Click on OK to terminate the program, I then press OK. I then get another error message saying, The instruction at "0x00460020" referenced memory at "0x0b6fa448", The memory could not be "read" Click OK to terminate the program. I the press OK, Then another box comes up saying Microsoft Visual C++ Runtime Library, runtime error! Program:Common files\Sonic Shared\Sonic Central\Main\Medishub.exe. R6025 pure virtual function call. I have uninstalled and reinstalled Sonic, getting no positive results.

Regards PDC
Nov 23 '06 #6

P: 1
I to have had the below error messages, could anybody please send me precise instructions how to correct this runtime error, I have not got a clue how to start debugging. I get this error message when I close Sonic DVD Plus, and Digital Media Home, I have no clue as to how to Debug, this his the message: Mediahub.exe - Appilcation Error The instruction at "0x0036add0" referenced memory at "0x0025f5d0". The memory could not be "written". Click on OK to terminate the program, I then press OK. I then get another error message saying, The instruction at "0x00460020" referenced memory at "0x0b6fa448", The memory could not be "read" Click OK to terminate the program. I the press OK, Then another box comes up saying Microsoft Visual C++ Runtime Library, runtime error! Program:Common files\Sonic Shared\Sonic Central\Main\Medishub.exe. R6025 pure virtual function call. I have uninstalled and reinstalled Sonic, getting no positive results.

Regards PDC
PDC...
When this problem started to happen.... had you recently uprgraded the Windows Media Player 11?
My HP supports thinks it may have something to do with it. They suggested I uninstall and go back to WMP 10. I have not yet done this, as I have the NERO program to use without receiving the error messages... and the Sonic program still works.. just get the error popups when closing program.
Jan 22 '07 #7

P: 1
Quote:
Originally Posted by PDC
I to have had the below error messages, could anybody please send me precise instructions how to correct this runtime error, I have not got a clue how to start debugging. I get this error message when I close Sonic DVD Plus, and Digital Media Home, I have no clue as to how to Debug, this his the message: Mediahub.exe - Appilcation Error The instruction at "0x0036add0" referenced memory at "0x0025f5d0". The memory could not be "written". Click on OK to terminate the program, I then press OK. I then get another error message saying, The instruction at "0x00460020" referenced memory at "0x0b6fa448", The memory could not be "read" Click OK to terminate the program. I the press OK, Then another box comes up saying Microsoft Visual C++ Runtime Library, runtime error! Program:Common files\Sonic Shared\Sonic Central\Main\Medishub.exe. R6025 pure virtual function call. I have uninstalled and reinstalled Sonic, getting no positive results.

Regards PDC


PDC...
When this problem started to happen.... had you recently uprgraded the Windows Media Player 11?
My HP supports thinks it may have something to do with it. They suggested I uninstall and go back to WMP 10. I have not yet done this, as I have the NERO program to use without receiving the error messages... and the Sonic program still works.. just get the error popups when closing program
I've just started getting this error message myself now after upgrading(?) from WMP 10 to WMP 11. Anyone found an answer to this yet? or do you just live with it? As you say, Sonic does still work ok.
Help apprciated.
Thanks
D.
Feb 13 '07 #8

bartonc
Expert 5K+
P: 6,596
Both the original author and the hijacker need to state Operating System and Service Pack, Application (in hijackers case IE?) and version. The site being viewed is also helpful. Thanks.
I guess that we've narrowed this down to a Windows issue. Should probably move it to that forum.
Feb 13 '07 #9

Ganon11
Expert 2.5K+
P: 3,652
Done. You'll probably get more help now.
Feb 13 '07 #10

P: 1
Thanks that surely helped me
Mar 2 '07 #11

P: 2
I to have had the below error messages, could anybody please send me precise instructions how to correct this runtime error, I have not got a clue how to start debugging. I get this error message when I close Sonic DVD Plus, and Digital Media Home, I have no clue as to how to Debug, this his the message: Mediahub.exe - Appilcation Error The instruction at "0x0036add0" referenced memory at "0x0025f5d0". The memory could not be "written". Click on OK to terminate the program, I then press OK. I then get another error message saying, The instruction at "0x00460020" referenced memory at "0x0b6fa448", The memory could not be "read" Click OK to terminate the program. I the press OK, Then another box comes up saying Microsoft Visual C++ Runtime Library, runtime error! Program:Common files\Sonic Shared\Sonic Central\Main\Medishub.exe. R6025 pure virtual function call. I have uninstalled and reinstalled Sonic, getting no positive results.

Regards PDC

Hey, could you tell me what you did to fix the problem. Mine too is doing the same. Any help would be appreciated.
Mar 9 '07 #12

P: 2
PDC...
When this problem started to happen.... had you recently uprgraded the Windows Media Player 11?
My HP supports thinks it may have something to do with it. They suggested I uninstall and go back to WMP 10. I have not yet done this, as I have the NERO program to use without receiving the error messages... and the Sonic program still works.. just get the error popups when closing program.
it all started after i downloaded media player. It still works that is great, but it is just the stupid errors you get, that what brother me the most. I won t go back to media player 10, the upgrade is much better.
Mar 9 '07 #13

P: 1
I HAVE THIS EXACT SAME PROBLEM COULD SOMEONE PLEASE FIND A SOLUTION?
:( i cant play games anymore ......... and no, i do not even use WMP
May 10 '07 #14

RevBooter
P: 69
for starters how much ram have we all got in our systems?
May 10 '07 #15

P: 1
for starters how much ram have we all got in our systems?

HELP!!! I HAVE the same annoying problem..the error message window is on top of EVERYTHING and will NOT go away...arrrrghhhhh!! ( I have 1 gig RAM)
May 19 '07 #16

bartonc
Expert 5K+
P: 6,596
HELP!!! I HAVE the same annoying problem..the error message window is on top of EVERYTHING and will NOT go away...arrrrghhhhh!! ( I have 1 gig RAM)
Please tell us more about your situation. Did you update Media Player lately, etc. This is either going to turn out to be a virus or an update issue so we need to know what your Windows version is in order to help others. Thanks.
May 19 '07 #17

P: 3
Please tell us more about your situation. Did you update Media Player lately, etc. This is either going to turn out to be a virus or an update issue so we need to know what your Windows version is in order to help others. Thanks.
Hey i get this same error message. I've had windows media player 11 for some time now. more than 5 months.

I do have divx codecs installed in my laptop. i can play two or three songs on the player until the error message and application error messages pop up. but i can't play videos at all.

the windows where my media files are also have a windows explorer error message popping out. this happens after i click on the file i want to play.

also, the same is happening when i play the files on my divx player. thanks so much.

please be brilliant and find a solution! thanks!
May 20 '07 #18

bartonc
Expert 5K+
P: 6,596
HELP!!! I HAVE the same annoying problem..the error message window is on top of EVERYTHING and will NOT go away...arrrrghhhhh!! ( I have 1 gig RAM)
You guys still aren't getting it.... XP??? SP2????, etc. Tell us every thing that you can think of (please).
May 20 '07 #19

P: 3
You guys still aren't getting it.... XP??? SP2????, etc. Tell us every thing that you can think of (please).
yeah i have windows xp and sp2.

its happening to my divx player too. hellp!!! thanks!
May 21 '07 #20

bartonc
Expert 5K+
P: 6,596
yeah i have windows xp and sp2.

its happening to my divx player too. hellp!!! thanks!
Looks like M$ might be having some issues with MP11: March 2007: Readme for Windows Media Player 11 for Windows XP
May 21 '07 #21

Motoma
Expert 2.5K+
P: 3,235
To reiterate what NeoPa stated much earlier in this thread: Memory Reference Errors such as this are caused by programmer error. Typically these come from users giving the program unexpected input, but the causes can be anything under the sun. We will not be able to give you any good solution except to uninstall the affected program, completely delete the associated folders (C:\Program Files\ProgramName, C:\Documents and Settings\UserName\Application Data\ProgramName, and C:\Documents and Settings\UserName\My Documents\ProgramName"...etc) and completely reinstall the program.
May 21 '07 #22

P: 3
To reiterate what NeoPa stated much earlier in this thread: Memory Reference Errors such as this are caused by programmer error. Typically these come from users giving the program unexpected input, but the causes can be anything under the sun. We will not be able to give you any good solution except to uninstall the affected program, completely delete the associated folders (C:\Program Files\ProgramName, C:\Documents and Settings\UserName\Application Data\ProgramName, and C:\Documents and Settings\UserName\My Documents\ProgramName"...etc) and completely reinstall the program.
ok thanks, i will try that! do i have to uninstill the codec too? or will that be included in the uninstallation (?) of WMP and DivX?

Btw, i can play music now with WMP. Just not videos. Thanks.
May 23 '07 #23

Motoma
Expert 2.5K+
P: 3,235
ok thanks, i will try that! do i have to uninstill the codec too? or will that be included in the uninstallation (?) of WMP and DivX?

Btw, i can play music now with WMP. Just not videos. Thanks.
You should remove the codec as well. May I ask which codec pack you installed?
May 23 '07 #24

soldjah1313
P: 2
Hello people :) i have this problem too, the error says .....the instruction at "ox7c901010" referenced memory at "0x0000001". the memory could not be "read". it has only happened in the last couple of days, i play online games (yahoo and pogo) and i can get the page up but as soon as i load the game, everything shuts down. do you have a "how to fix errors for dummies" kit? LOL i haven't downloaded anything before the error came up (except for limewire music videos) and am at wits end. your help would be GREATLY appreciated! thanks in advance
May 27 '07 #25

Motoma
Expert 2.5K+
P: 3,235
Hello people :) i have this problem too, the error says .....the instruction at "ox7c901010" referenced memory at "0x0000001". the memory could not be "read". it has only happened in the last couple of days, i play online games (yahoo and pogo) and i can get the page up but as soon as i load the game, everything shuts down. do you have a "how to fix errors for dummies" kit? LOL i haven't downloaded anything before the error came up (except for limewire music videos) and am at wits end. your help would be GREATLY appreciated! thanks in advance
Please read through the discussion to understand what the cause of this error is.
May 27 '07 #26

soldjah1313
P: 2
Can someone plz help me I've worked on this computer all day and I've even called the tech support and it isn't fixed and its driving me nuts!!! I can access my home page and other web sites, but when I go into pogo to play a game it will click into the site, but once I click on the game I want to play. The screen pops up saying its loading then all of a sudden it disappears and disconnects the internet connection and comes back with an error message reading...as follows:


The instruction at 0x7c901010" referenced memory at 0x000001c". The memory could not be read.

Can someone plz help me fix this? The tech stated something about our memory but we just put more memory in it earlier this year. Then, he stated something about coroad files...which we have done a restore on it and it still will be doing the same thing. You go into pogo.com click which game you want to play the screen pops up stating its loading then POOF its gone and so is the internet connection.
i had this exact same problem and after uninstalling all yahoo, limewire, and java.....everything came back to normal, if not better.
Jun 12 '07 #27

bartonc
Expert 5K+
P: 6,596
i had this exact same problem and after uninstalling all yahoo, limewire, and java.....everything came back to normal, if not better.
That's a great tip for our other members with this problem. Thank you for you contribution, soldjah1313.
Jun 12 '07 #28

P: 1
I have worked on this for sometime.......and I am so lost now........could someone please tell me how to look for or fix a message I keep getting......this is what I get:::

The instruction at "0x62308e19" referenced memory at "0x021b38c8".
They memory could not be "read"


Please if anyone has any ideas of how to fix this could you please tell me. I'm at the point where if I can't find out myself how to fix it I'll have to put computer in shop.
Not to mention I bought two programs off line all ready claiming to "fix" errors only to have them not do it.

thanks!
from what i have read here and recently have been experiancing a simular problem the key factor has to be divx i have been running this app twice when it would crash internet exploer but i think that there is another issue i have had this happen mostly with internet exploer a box pops up informing of a error ask you to debug or cancel both of which crashes ie
Jun 27 '07 #29

Expert 5K+
P: 8,434
Of course the obvious solution, to this as to so many problems, is to use a real browser instead of IE.
Jun 27 '07 #30

bartonc
Expert 5K+
P: 6,596
Of course the obvious solution, to this as to so many problems, is to use a real browser instead of IE.
Yep... This is the Windows forum. Not the M$ forum. There is no good reason to continue to use Internet Explorer. Period. Many browsers work much better. I particularly like Mozilla Firefox 2.
Jun 27 '07 #31

P: 1
[quote=donsangel]Can someone plz help me I've worked on this computer all day and I've even called the tech support and it isn't fixed and its driving me nuts!!! I can access my home page and other web sites, but when I go into pogo to play a game it will click into the site, but once I click on the game I want to play. The screen pops up saying unhandled win32 exception occurred in iexplore.exe(3744) just-in-time debugging, this exception failed with the following error. no installed debugger has just-in-time debugging enabled. In visual Studio, just-in-time can be enabled from tools/options/debugging/just-in-time and then: pops up saying:
The instruction at 0x7c901010" referenced memory at 0x000001c". The memory could not be read.
Aug 17 '07 #32

Motoma
Expert 2.5K+
P: 3,235
Sounds like a bad installation of whatever plugin you use to play that game.
Aug 17 '07 #33

Expert 5K+
P: 8,434
Sounds like a bad installation of whatever plugin you use to play that game.
If possible, I'd recommend (as always) to use a better browser than IE.
Aug 18 '07 #34

bartonc
Expert 5K+
P: 6,596
If possible, I'd recommend (as always) to use a better browser than IE.
Agreed. And if you find a particular site that doesn't like Firefox (such as window update), you can alway stick it back at 'em with IE Tab.
Aug 18 '07 #35

P: 3
XCOM:EventReciver:firefox.exe - Application Error

The instruction at "0x7c901010" referenced memory at "0x21227ac". The memory could not be "read".

This happens almost every time i close firefox and many other programs like this:

iexplorer.exe Application Error

The Intstruction at "0x7c901010" referenced memory at "0x03ca27ac". The memory could not be "read".

The referenced memory is usualy different eatch time but it also show the same from time to time.

Does anyone have a clue what this is.
Sep 27 '07 #36

P: 3
My problem is solved. Found out what was wrong. I have been using Netlimiter v1.3 for many years now, but afther a windows update it all went wrong. So now I uninstalled netlimiter and the problem is gone.
Oct 19 '07 #37

Expert 5K+
P: 8,434
My problem is solved. Found out what was wrong. I have been using Netlimiter v1.3 for many years now, but afther a windows update it all went wrong. So now I uninstalled netlimiter and the problem is gone.
Glad to hear you got it sorted. That sort of thing can take a lot to track down. I'm sorry we weren't able to help.
Oct 20 '07 #38

P: 3
Glad to hear you got it sorted. That sort of thing can take a lot to track down. I'm sorry we weren't able to help.
Not a problem, this kind of error could be anything. Yes it did take some time to figure out but found the problem when I was doing support on a pc. And after installing Netlimiter v1.3 it all started. Netlimiter 2.0 works fine btw.
Oct 29 '07 #39

P: 3
PDC...
When this problem started to happen.... had you recently uprgraded the Windows Media Player 11?
My HP supports thinks it may have something to do with it. They suggested I uninstall and go back to WMP 10. I have not yet done this, as I have the NERO program to use without receiving the error messages... and the Sonic program still works.. just get the error popups when closing program.
Hi everyone!
I'm new here and this is my first ever post :)

I actually have a similar message, when I start a web browser like firefox or Iexplorer. This message appears:

The instruction at "0x00521482" referenced memory at "0x00521482". The required data was not placed into memory because of an I/O error status of "0x000009c".

I decided to post when I read kss688u's reply about media player. I actually started having that problem when I updated my Media Player to v.11 !!

I'm gonna try to go back to my previous version.
Jan 7 '08 #40

P: 3
The uninstaller doesn't even work.
When I try to uninstall Media Player 11, I get a similar message, but with different numbers....
Jan 7 '08 #41

Expert 5K+
P: 8,434
Have you done all the checks for stuff like spyware? Spyware is well-known for causing odd crashes. (On the other hand, so is Windows.)
Jan 7 '08 #42

P: 3
Have you done all the checks for stuff like spyware? Spyware is well-known for causing odd crashes. (On the other hand, so is Windows.)
Well, first I retried to uninstall Media Player.
Went to safe mode, erased the Media Player's folder, then came back into normal mode and uninstalled what was left of the player through the control panel.

Still had the same problem. So I used Spybot. It found 39 errors and repaired them all. Then I used Adaware 2007. It didn't find any problems. I also ran AVG Free Edition, which didn't find and virus, but I was still receiving the same error message when trying to go on the internet through firefox and ie.

Next thing I did is I decided to simply re-install firefox and ie. Firefox started to finally work, but M$'s IE still gave me the same error. A few moments later Windows made an automatic update, rebooted the laptop and the problem seems to be finally gone...

Now I just have to fix WoW, because it gives me the same message lol

Thank you very much for all the help!
Jan 7 '08 #43

P: 1
My first thought would be to check your computer for Adware especially, and also for worm/virus activity. Search and/or repair software which comes to mind is AdAware, SpyBot Search & Destroy, um... can't think of any more just now. Adware (not AdAware) has a well-earned reputation for causing weird and (otherwise) inexplicible crashes.
Hello, I've just got my laptop back from HP repair shop (they replaced a keyboard) and I noticed an error message <<The instruction at '0x69e74181' referenced memory at '0x69abb110' The memory could not be "read" Click OK to terminate the program>> What do i need to do to fix this problem? How serious is this problem? THANK YOU!!!!
Jan 13 '08 #44

P: 1
Hey im having the same probelm as we all are and This mostly happens to me when im playing on9 games life Soldier Front......And last time when i use to play Maplestory......it doesnt really happen when i use IE but when it does i forget the website for my goldfish like memory span....my computer specs are !gig ram Geforce 7300 Graphic AMD 64 processor Windows SP2 around tht and NVDIA DRIVER pls help me
Mar 13 '08 #45

P: 1
HI All

we are receiving this error with a 3rd party application that we are aware is dodgy. I was wondering though if anyone knows how to supress this error from coming up in a msg box on screen and sends it only to event viewer or something?

The error is one issues itself but when this msg appears on a server no other users can log on thus rendering the server useless. If we could supress this msg we would at least have a work around.

thanks for your time
Cheers
Mar 25 '08 #46

zerok666
P: 25
this problem occurs with the codecs. i always got this problem until i found the correct codecs. i use klite mega codec pack. it has all the codecs anyone will need. for some of the codecs, it will need a little bit of tweaking to get it right. the site to get it is http://www.free-codecs.com/download/...Codec_Pack.htm . to tweak it, go to start, all programs, klite codec pack, configuration, ffshow video decoder

on the left side of the screen at the very top, make sure u r in codecs
go down the list on the right and all of the ones that have only libavcodec as an option, choose that one, or else choose the other one. make sure that all the ones you can get enabled are enabled. there is one option at the very bottom (avisynth) that wont have any codecs for it. and another one(raw video) just make it so it is at all suported.

this will work on almost any computer (windows based all os)
Apr 20 '08 #47

P: 1
Obviously, none of you know the actual answer to this problem.
Mar 16 '10 #48

P: 1
why can't people just read the thread. its an unexpected programmer error that could be caused by a multitude of problems.
Jul 28 '10 #49

P: n/a
Close any other programs that are currently running.
Increase your system's VIRTUAL MEMORY SIZE and make sure that you have at least several hundred megabytes free on your system's hard drive.
If you still get this message, consider adding additional memory (RAM) to your system.
Oct 28 '10 #50

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