Plesk 7.5.6 Windows server 2003 / perl help if possible

[gedsta]

Hi all

I am a total noob and its my 2nd post, first of all thank you for letting me use these forums as a source of information, and hopefully once i get my head round perl i maybe able to help other noobs as well.

Ok, my problem is:

Windows Server 2003
Plesk for Windows 7.5.6
X-Cart Software (ecommerce solution)

I am trying to install xcart and it has installed fine no problems, however it asks for the path to perl which i have found after running a test.pl script no problems:

C:\PROGRA~1\SWsoft\Plesk\ADDITI~1\Perl\bin;


C:\PROGRA~1\SWsoft\Plesk\ADDITI~1\Perl\bin\;

if i put either of the 2 suggestions in the xcart software knocks it back.

I have asked Plesk for support and they told me to do a tester.pl file which i have uploaded and ran,

it reports

Hello, world!

and as far as they are concerned perl is working ok.

I then emailed xcart and gave them ftp access etc and they sent me an email back stating:

Thank you for the access info. I've examined your store settings and specified the path to perl as you say. Unfortunately that did not solvE the problem. After further investigation on your server I figured out that the PHP exec function gives 'Unable to fork' error for a simple command like: exec("C:\PROGRA~1\SWsoft\Plesk\ADDITI~1\Perl\bin\p erl.exe", $output); So, I presume that there are not enough permissions set for the Perl directory. Therefore I suggest that you should consult with the hosting company and ask them on how to configure the proper permissions in this situation.

is there anyone on here that can point me in the right direction or offer any advice whatsoever to enable what the xcart support have said

tia

Ged