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How to delete a file with two extensions

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Hi, A website I manage has been hacked and it seems they have uploaded various file with extensions like

I cannot delete them, download them, view them nor re-name them using ftp.

Is there a method I can use to remove them or do I need to change anything on the server.
Thanks in advance
Dec 31 '13 #1
1 5226
5,501 Expert Mod 4TB
You need to have at least r/w/s rights to the server directory. Are you the Admin for the server? If not, then you need to contact the server Admin and discuss this with them.
Dec 31 '13 #2

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