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Help Desk project out there??

P: n/a
Ron
I am wondering if anyone knows of any help desk apps projects in
vb.net that are out there to take a look at.

thanks

May 8 '07 #1
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8 Replies


P: n/a
On May 8, 11:22 am, Ron <pts4...@yahoo.comwrote:
I am wondering if anyone knows of any help desk apps projects in
vb.net that are out there to take a look at.

thanks
What do you mean by help desk apps?

Thanks,

Seth Rowe

May 8 '07 #2

P: n/a
Ron
On May 8, 1:23 pm, rowe_newsgroups <rowe_em...@yahoo.comwrote:
On May 8, 11:22 am, Ron <pts4...@yahoo.comwrote:
I am wondering if anyone knows of any help desk apps projects in
vb.net that are out there to take a look at.
thanks

What do you mean by help desk apps?

Thanks,

Seth Rowe
An app that adds info to a database when a user calls a helpdesk the
help desk operator ADDS into in a form it then updates that form,
maybe emails te user to tell them that their request was received,
etc...

May 8 '07 #3

P: n/a
Ron,

I wrote a call logging system in VB.NET many years ago, but the source code
is copyright of me - sorry

--
Newbie Coder
(It's just a name)

"Ron" <pt*****@yahoo.comwrote in message
news:11**********************@u30g2000hsc.googlegr oups.com...
On May 8, 1:23 pm, rowe_newsgroups <rowe_em...@yahoo.comwrote:
On May 8, 11:22 am, Ron <pts4...@yahoo.comwrote:
I am wondering if anyone knows of any help desk apps projects in
vb.net that are out there to take a look at.
thanks
What do you mean by help desk apps?

Thanks,

Seth Rowe

An app that adds info to a database when a user calls a helpdesk the
help desk operator ADDS into in a form it then updates that form,
maybe emails te user to tell them that their request was received,
etc...

May 8 '07 #4

P: n/a
On May 8, 5:47 pm, "Newbie Coder" <newbieco...@spammeplease.com>
wrote:
Ron,

I wrote a call logging system in VB.NET many years ago, but the source code
is copyright of me - sorry

--
Newbie Coder
(It's just a name)

"Ron" <pts4...@yahoo.comwrote in message

news:11**********************@u30g2000hsc.googlegr oups.com...
On May 8, 1:23 pm, rowe_newsgroups <rowe_em...@yahoo.comwrote:
On May 8, 11:22 am, Ron <pts4...@yahoo.comwrote:
I am wondering if anyone knows of any help desk apps projects in
vb.net that are out there to take a look at.
thanks
What do you mean by help desk apps?
Thanks,
Seth Rowe
An app that adds info to a database when a user calls a helpdesk the
help desk operator ADDS into in a form it then updates that form,
maybe emails te user to tell them that their request was received,
etc...
???

No offense, but why tell the OP you have a solution if you aren't
willing to share it?

Thanks,

Seth Rowe

May 8 '07 #5

P: n/a
I am wondering if anyone knows of any help desk apps projects in
vb.net that are out there to take a look at.

thanks
http://www.zeta-helpdesk.com/
May 9 '07 #6

P: n/a
Rowe,

Its not so difficult to write your own VB frontent that connects to a SQL
database

The one I wrote was primitive but suited the needs of where I was working at
the time

--
Newbie Coder
(It's just a name)

"rowe_newsgroups" <ro********@yahoo.comwrote in message
news:11*********************@w5g2000hsg.googlegrou ps.com...
On May 8, 5:47 pm, "Newbie Coder" <newbieco...@spammeplease.com>
wrote:
Ron,

I wrote a call logging system in VB.NET many years ago, but the source
code
is copyright of me - sorry

--
Newbie Coder
(It's just a name)

"Ron" <pts4...@yahoo.comwrote in message

news:11**********************@u30g2000hsc.googlegr oups.com...
On May 8, 1:23 pm, rowe_newsgroups <rowe_em...@yahoo.comwrote:
On May 8, 11:22 am, Ron <pts4...@yahoo.comwrote:
I am wondering if anyone knows of any help desk apps projects in
vb.net that are out there to take a look at.
thanks
What do you mean by help desk apps?
Thanks,
Seth Rowe
An app that adds info to a database when a user calls a helpdesk the
help desk operator ADDS into in a form it then updates that form,
maybe emails te user to tell them that their request was received,
etc...

???

No offense, but why tell the OP you have a solution if you aren't
willing to share it?

Thanks,

Seth Rowe

May 9 '07 #7

P: n/a
On May 9, 9:43 am, "Newbie Coder" <newbieco...@spammeplease.com>
wrote:
Rowe,

Its not so difficult to write your own VB frontent that connects to a SQL
database

The one I wrote was primitive but suited the needs of where I was working at
the time

--
Newbie Coder
(It's just a name)

"rowe_newsgroups" <rowe_em...@yahoo.comwrote in message

news:11*********************@w5g2000hsg.googlegrou ps.com...
On May 8, 5:47 pm, "Newbie Coder" <newbieco...@spammeplease.com>
wrote:
Ron,
I wrote a call logging system in VB.NET many years ago, but the source
code
is copyright of me - sorry
--
Newbie Coder
(It's just a name)
"Ron" <pts4...@yahoo.comwrote in message
>news:11**********************@u30g2000hsc.googleg roups.com...
On May 8, 1:23 pm, rowe_newsgroups <rowe_em...@yahoo.comwrote:
On May 8, 11:22 am, Ron <pts4...@yahoo.comwrote:
I am wondering if anyone knows of any help desk apps projects in
vb.net that are out there to take a look at.
thanks
What do you mean by help desk apps?
Thanks,
Seth Rowe
An app that adds info to a database when a user calls a helpdesk the
help desk operator ADDS into in a form it then updates that form,
maybe emails te user to tell them that their request was received,
etc...
???
No offense, but why tell the OP you have a solution if you aren't
willing to share it?
Thanks,
Seth Rowe
Its not so difficult to write your own VB frontent that connects to a SQL
database
I know - that's what I spend most of my time doing at work.
The one I wrote was primitive but suited the needs of where I was working at
the time
My question wasn't about the complexity of db interaction or about
your call logging application - my question was on the purpose of your
post. It didn't make sense to me for you to post a reply saying you
have a solution but the OP can't have it. It's kind of like the
following:

Q: Does anyone have a dollar I can borrow?

A: I have a dollar, but you can't have it.

I guess my question is why post something that has no benefit to the
OP? I'm not trying to be the newsgroup police or a troll or anything,
your post just didn't make sense to me.

Thanks,

Seth Rowe

May 9 '07 #8

P: n/a
"rowe_newsgroups" <ro********@yahoo.comwrote in message
news:11*********************@w5g2000hsg.googlegrou ps.com...
Q: Does anyone have a dollar I can borrow?

A: I have a dollar, but you can't have it.
OK, if I let you keep that dollar, will you give me a 20 instead?
May 10 '07 #9

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