Text Size all funny

[Paul]

Hello Everyone,

I hope I'm posting this in the right forum. I have a problem with a VB.net
application where out of thousands of users, only the people at two specific
companies experience extra large text that displaces other objects and makes
things appear where they shouldn't. I am clueless as to how to fix this. I
can't even recreate it on my side. If anyone has experienced similar problems
I would greatly appreciate hearing how you fixed things.

Paul

[Greg Burns]

"Paul" <Pa**@discussions.microsoft.com> wrote in message
news:95**********************************@microsof t.com...

Hello Everyone,

I hope I'm posting this in the right forum. I have a problem with a VB.net
application where out of thousands of users, only the people at two
specific
companies experience extra large text that displaces other objects and
makes
things appear where they shouldn't. I am clueless as to how to fix this.
I
can't even recreate it on my side. If anyone has experienced similar
problems
I would greatly appreciate hearing how you fixed things.

Paul

If I had to guess...

Do they have their font size set to "Large Fonts" or "Extra Large Fonts" in
Control Panel->Display Properties->Appearance tab?

Does it only happen in your application?

Greg

[Paul]

No, the windows font size was my first guess too, but changing the font size
or resolution for windows does not cause the same effect. just to be sure i
had the customer try changing it on their side and it didn't do the trick. to
anwser your second question - yes, they claim this happens only with my
program.

[ECathell]

ask them to send you a screencap....maybe what they are telling you isnt'
what is really happening...

--
--Eric Cathell, MCSA
"Paul" <Pa**@discussions.microsoft.com> wrote in message
news:95**********************************@microsof t.com...

Hello Everyone,

I hope I'm posting this in the right forum. I have a problem with a VB.net
application where out of thousands of users, only the people at two
specific
companies experience extra large text that displaces other objects and
makes
things appear where they shouldn't. I am clueless as to how to fix this.
I
can't even recreate it on my side. If anyone has experienced similar
problems
I would greatly appreciate hearing how you fixed things.

Paul

[Greg Burns]

"Paul" <Pa**@discussions.microsoft.com> wrote in message
news:08**********************************@microsof t.com...

No, the windows font size was my first guess too, but changing the font
size
or resolution for windows does not cause the same effect. just to be sure
i
had the customer try changing it on their side and it didn't do the trick.
to
anwser your second question - yes, they claim this happens only with my
program.

Are you using a non standard font in your program? Maybe they don't have
that one on their system and it is substituting.

The screen cap idea is a good one. Alt-Print Scrn. Paste into Word or
something they can handle and email it to you.

[Paul]

here's what it looks like on my computer
http://i32.photobucket.com/albums/d3...MyComputer.jpg

and here's the shot they sent me
http://i32.photobucket.com/albums/d3...yFineFoods.jpg

you can see that in addition to things being sized differently, the
"Calculate Growth Data" button has moved down to cover the the Initial Level
inputs

[Paul]

the font is Microsoft Sans Serif. I'm pretty sure that any XP and Win2000
computer can handle that. (Those are the OS's that they're experiencing the
problems with)

[Greg Burns]

"Paul" <Pa**@discussions.microsoft.com> wrote in message
news:67**********************************@microsof t.com...

here's what it looks like on my computer
http://i32.photobucket.com/albums/d3...MyComputer.jpg

and here's the shot they sent me
http://i32.photobucket.com/albums/d3...yFineFoods.jpg

you can see that in addition to things being sized differently, the
"Calculate Growth Data" button has moved down to cover the the Initial
Level
inputs

Looks like the have their color scheme (on Win 2000) set to Slate or
something. Maybe they also tweaked invidiual window item sizes. You can
still do this in XP but it is hidden in the advanced button on the
Appearance tab. Have them change it back to "Windows Standard" and see what
happens.

What happens on your computer when you change your screen resolution? Does
the Calculate Growth stay put or does it move appropriately?

Greg

[james]

"Paul" <Pa**@discussions.microsoft.com> wrote in message news:67**********************************@microsof t.com...

here's what it looks like on my computer
http://i32.photobucket.com/albums/d3...MyComputer.jpg

and here's the shot they sent me
http://i32.photobucket.com/albums/d3...yFineFoods.jpg

you can see that in addition to things being sized differently, the
"Calculate Growth Data" button has moved down to cover the the Initial Level
inputs

Paul, I would ask them to click and hold the left mouse button on the lower right of the form that has your data and drag it to
the lower right corner of the parent form. It looks like someone resized it and it messed
up the locations of your labels and other controls. (or send them a version that won't allow them to resize
the second form (I'm assuming it's two forms) or panel and then set the Anchor Property to all four locations of the parent
form. That should stop them from resizing and causing the problem.
james

[Michel van den Berg]

Dear Paul,

Thank you for the screens: it is much clearer this way. Just curious: are
you using the default winform controls?
Also notice, that besides the weird text, some control do not position
correctly. So... secondly, are your controls anchored or are they
'manual' positioned?

If you could provide us with a bit more information, we could help you
better IMO,

Michel van den Berg

"Paul" <Pa**@discussions.microsoft.com> schreef in bericht
news:67**********************************@microsof t.com...

here's what it looks like on my computer
http://i32.photobucket.com/albums/d3...MyComputer.jpg

and here's the shot they sent me
http://i32.photobucket.com/albums/d3...yFineFoods.jpg

you can see that in addition to things being sized differently, the
"Calculate Growth Data" button has moved down to cover the the Initial
Level
inputs

[Paul]

I think I've found the problem. When I set my DPI to Large I experience the
same problems theat they do.

The controls are manually positioned. I assume that if they were anchored
they wouldn't be moving on me. I'll have to make that change for the next
version. Thanks guys.

[Herfried K. Wagner [MVP]]

"Paul" <Pa**@discussions.microsoft.com> schrieb:

I think I've found the problem. When I set my DPI to Large I experience the
same problems theat they do.

The controls are manually positioned. I assume that if they were anchored
they wouldn't be moving on me. I'll have to make that change for the next
version.

In addition to doing so you may want to check out the form's 'AutoScale'
property.

--
M S Herfried K. Wagner
M V P <URL:http://dotnet.mvps.org/>
V B <URL:http://classicvb.org/petition/>