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Bootstrapper plugin and Windows SP2

I have a user saying that she is getting the error
message that .Net Framework is not installed when she
runs my installer file for my program.

OK, that's right... if no .Net Framework is installed
then it should give that message.

The user is at Windows XP level Service Pack 2.

I asked her to go look at Windows Update under custom
install to see if installing Framework 1.1 appears as an
option... she says that it does not appear as an option.

I take it from this that .Net is already installed else
it would appear as an option to be installed??

Can you think of why the installer is complaining
that .Net Framework is not installed?

Can you tell me a way to force Windows update to
install .Net Framework 1.1.??

Or maybe this is a result of something funny that happens
when a person puts SP2 on their computer.

I have other people that ARE successful with installling
the program from the same link on my web site.

Thanks in advance for all your help.
Nov 21 '05 #1
1 979
To be more concise...

How do you tell if FrameWork .Net 1.1 is installed on a
Windows XP computer??

My installer is saying it is not installed but for the
life of me I can not find where in Windows Update to
select (or force) an install. Which I guess should mean
that it is already installed??

Bob

-----Original Message-----
I have a user saying that she is getting the error
message that .Net Framework is not installed when she
runs my installer file for my program.

OK, that's right... if no .Net Framework is installed
then it should give that message.

The user is at Windows XP level Service Pack 2.

I asked her to go look at Windows Update under custom
install to see if installing Framework 1.1 appears as an
option... she says that it does not appear as an option.

I take it from this that .Net is already installed else
it would appear as an option to be installed??

Can you think of why the installer is complaining
that .Net Framework is not installed?

Can you tell me a way to force Windows update to
install .Net Framework 1.1.??

Or maybe this is a result of something funny that happenswhen a person puts SP2 on their computer.

I have other people that ARE successful with installling
the program from the same link on my web site.

Thanks in advance for all your help.
.

Nov 21 '05 #2

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