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Unknown MySQL server host 'รยจ'

P: 2
I'm posting this in the Linux forum because I think the problem lies with a linux configuration file somewhere.

I recently installed request-tracker on a LAMP server for fun (Ubuntu server 7.04). Everything worked great. Next I set up a virtual network with VMware such that request tracker and the MySQL database are now located different virtual machines (i.e. the request tracker virtual machine is now a MySQL client). Things are not so great now--I get a 500 error with the following details:

DBI connect('dbname=rtdb;host=ภจ','rt-client',...) failed:
Unknown MySQL server host 'รยจ' (1) at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 106
[Mon Jul 02 11:30:56 2007] [error] [client 172.31.254.57]
Connect Failed Unknown MySQL server host '\xc3\x80\xc2\xa8\x07\x01'
(1)\n at /usr/share/request-tracker3.6/lib/RT.pm line 176\n

I think that the problem could be related to 2 possible things: (1) I may have set up the MySQL client wrong because I am used to typically setting up MySQL in the stand-alone LAMP configuration (i.e. with everything installed on a single machine). However I am able to run mysql queries on the client machine from the command line so that probably is not the whole problem. (2) I think there may be some unicode conversion craziness going on (the default language for this machine is non-english, specifically Japanese). If this is the case, well, I'm not sure where I should be looking as far as configuration files to change things.

Anyhow, I'm really stuck. Any help anybody could offer would be greatly appreciated.
Jul 2 '07 #1
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2 Replies


P: 2
SOLVED. The problem seems to be related to how I had the /etc/hosts file set up. I think I mixed the virtual and physical interfaces up. Ha ha.
Jul 2 '07 #2

P: 1
I an learning Linux OpenSUSE to be specific. Would you mind helping a brother out with any resources or how to's you have used to setup RT? Even if it's Ubuntu how to.

I would like to setup an RT box for intranet use. Thanks inadvance for any info you can pass on.
Aug 1 '07 #3

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