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database connection error 80004005 whatsup gold not working

hi all,
my customer unable to login to whats up gold application.
while trying to login getting the error
database connection error 80004005.
how to resolve

thanks in advance.............
Jun 28 '14 #1
2 5261
Rabbit
12,516 Expert Mod 8TB
We would need to see the code.
Jun 29 '14 #2
1.Open Microsoft SQL Server management Studio, Log in with sa account, right click on Databases, Restore Database, highlight radio button from From Device select the exiting WhatsUp database and restore.
2.Provide access to the restored database: expand Security, Logins and right click on NT AUTHORITY\NETWORK SERVICE and select Properties, select User Mapping, highlight WHATSUP (database for whatsup), highlight db_owner.
3.Ensure the connection exist in OBDC Data Source Administrator: open OBDC Data Source Administrator, log into the database (SERVER\Database), ensure the correct database is selected (WHATSUP) this case, next, finish and test data source.
Jun 29 '14 #3

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