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Could not find stored procedure 'master.dbo.sp_get_ptaai'

P: 1
Hello there

I am loosing my time since a few days trying to install a CRM (ACT! 2008 version 10) software on a brand new HP notebook with Vista prof OS.

Ths installation do not show any troubles and works fine; the software installs also Microsoft SQL Server Express 2005 (the different services installed are SQL Server for ACT7, SQL server Active Directory Helper, SQL Server Browser and SQL Server VSS Writer).
SQL Service for ACT7 is in automatic mode and well started as vista starts (for local)
SQL Browser is in automatic mode also and starts as well as vista starts but in network mode.

Immediatly after ACT! installation (after restart), I want to chek the proper installation and wants to open the ACTDemo Database installed during installation and the following error appears Could not find stored procedure 'master.dbo.sp_get_ptaai'

If I want to create a new database I have the following SQL error message :
Act. D ata .ActDb.ActDb Exception: Could not find stored procedure 'imaster.dbo.sp_get_ptaai'. ---> Systenn.Data.SqlClient.SqlException: Could not find stored procedure 'rnaster.dbo.sp_get_ptaai'.

a System.Data.SqlClient.SqlCcnnecticn.OnError(SqlExc eption exception, Boolean breakConnection]

a Systenn.Data.SqlClient.SqlInternalConnection.OnErr or(SqlException exception, Boolean breakConnection)

a System. D ata. Sq ICI i ent.Td sP a rser.T h rowExc epti o nAndWa rn i n g (Td sP a r: erStateO bj ect stated bj]

a System.Data.SqlClient.TdsPa-rser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj]

a System. D ata. Sq ICI i ent. Sq I Data Rea d er. C o n su m eM eta Data Q

a System. D ata .Sq ICI i ent. Sq ID ata Rea d er. g et_M eta D ata Q

a System. Data. SqICIient.SqICommand. FinishExecuteReaderfSqlDataReader ds, RunB-ehavior run Behavior, String resetOptionsString]

a System.Data.SqlClient.SqlCcmmand.RunE^ecuteReaderT ds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean a sync)

a System. Data. SqICIient.SqICommand. Ru n Exec uteReader(Comrn and Behavior cmdBehavior, RunBehavior run Behavior, Boolean return Strea.rn, String method, DbAsyncResult result]

a System.Data.SqICIient.SqICommand.RunExecuteReaderf CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method]

a System.Data.SqICIient.SqICommand.ExecuteReader(Com mandBehavior behavior, String method]

a System. Data .Sq ICI i ent. Sq IC o m m a n d. Exec uteDb Data Rea d er(C om rn a n d B eh avi o r b eh avi o r]

a System.Data.Co mm on.DbCommand.Sys-tem.Data.IDbCommand.ExecuteReader(CommandBehavior behavior]

a Act. Data. ActD b. ActDbC o m m a n d. ExecuteRea d er(C o m m a n d B eh a vi o r beh avior]

--- Fin de la trace de la pile d'exception interne ---

a Act.Framewcrk.Security.SeionManager.GetActAccessPa ssword(String host, ProviderType provider]-

a Act.Frarnework.ActDatabaEe.ActDatabaseManager.Clas EicRestoreDatabaseAstString databaseName, String databaseHost, String databaseType, String newTargetFolder, String userLogOn, String userPas:^crd, String zipFile, String zipPassword, ProgressEventHandler prcgressHandler, Boolean shareDataba-se]

a Act.Framevyiork.ActDataba5e.ActDatabaseManager.Res toreDatabaseAs(String databaseMame, String databaseHost, String databaseType, String newTargetFolder, String userLogOn, String userPa^^word, String zip File, String zipPass-word, SupplementalFileManagersfMgr, ProgressEventHandler progressHandler, Boolean shareData-base]

a Act.Framework.ActFramework.RestoreDatabaseAs(Strin g databaseMame, String databa-seHost, String databaseType, String newTargetFolder, String userLogOn, String u^erPassword, String zipFile, String zipPasswc-rd, ProgressEventHandler progressHandler, Boolean shareDatabase]

a Act.UI.MaintenanceManager.RestoreData-baseAsTas-k.DoTaskQ

IS ANY OF YOU CAN BE OF ANY HELP !!!!

Thanks in advance for your time and comprehension,

Regards

Zaza
Oct 10 '08 #1
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