Problem: Stored Procedures not completing from Web Application

[Mike J]

I have several stored procedures that run fine from my SQL Server
database (via the exec command.), though when I call these procedures
from my web application, they do not complete. I have other
procedures that in fact do run fine through my web application though,
so I do not believe its a front-end problem. The procedures only take
about 30 seconds to run from the back-end, so I know its not a time
out issue as well. Does anyone have any ideas?

Thanks in advance.

[Simon Hayes]

"Mike J" <mj**********@yahoo.com> wrote in message
news:1a**************************@posting.google.c om...

I have several stored procedures that run fine from my SQL Server
database (via the exec command.), though when I call these procedures
from my web application, they do not complete. I have other
procedures that in fact do run fine through my web application though,
so I do not believe its a front-end problem. The procedures only take
about 30 seconds to run from the back-end, so I know its not a time
out issue as well. Does anyone have any ideas?

Thanks in advance.

Can you clarify what you mean by "does not complete"? Do you get an error
message? What version of MSSQL? What's the web platform, eg. ASP, PHP etc.?
If it works fine from Query Analyzer then that suggests an issue on the web
side, but without more information it's hard to say.

Simon

[Erland Sommarskog]

Mike J (mj**********@yahoo.com) writes:

I have several stored procedures that run fine from my SQL Server
database (via the exec command.), though when I call these procedures
from my web application, they do not complete. I have other
procedures that in fact do run fine through my web application though,
so I do not believe its a front-end problem. The procedures only take
about 30 seconds to run from the back-end, so I know its not a time
out issue as well. Does anyone have any ideas?

30 seconds is the default time-out, so timeout problems cannot be ruled
out completely. Do you have proper error handling in your web app?

There are a couple of possible reasons for this, but since you provided
very little information about your code, I can only give some general
comments.

Do you use indexed views or indexes on computed columns? In such case,
you need to issue SET ARITHABORT ON when you connect from your web app
(or make this default for the database with ALTER DATABASE). This setting
is on by default when you run from Query Analyzer.

Even if you don't use indexed views or indexed computed columns, SET
ARITHABORT ON, can still be useful, as you now will get the same plan
as Query Analyzer does.
--
Erland Sommarskog, SQL Server MVP, so****@algonet.se

Books Online for SQL Server SP3 at
http://www.microsoft.com/sql/techinf...2000/books.asp

[Mike J]

"Simon Hayes" <sq*@hayes.ch> wrote in message news:<40**********@news.bluewin.ch>...

"Mike J" <mj**********@yahoo.com> wrote in message
news:1a**************************@posting.google.c om...

I have several stored procedures that run fine from my SQL Server
database (via the exec command.), though when I call these procedures
from my web application, they do not complete. I have other
procedures that in fact do run fine through my web application though,
so I do not believe its a front-end problem. The procedures only take
about 30 seconds to run from the back-end, so I know its not a time
out issue as well. Does anyone have any ideas?

Thanks in advance.

Can you clarify what you mean by "does not complete"? Do you get an error
message? What version of MSSQL? What's the web platform, eg. ASP, PHP etc.?
If it works fine from Query Analyzer then that suggests an issue on the web
side, but without more information it's hard to say.

Simon

Simon,

Here's some more elaboration. By "does not complete" I mean that the
procedures simply never finish running. They generate no error
messages, and do not lock any objects -- they just dont finish. I
verify this by manually running the procedures in query analyzer
(where they finish quickly) and viewing the results. The strange
thing is that we use over 50 stored procedures, and almost all of them
work -- from both the web application and query analyzer. The couple
procedures that are "not finishing" are not any more complex than the
others.

The web platform we are using is Microsoft asp .NET. We are using SQL
Server 2000 as well.
Any ideas? Thanks.

[Mike J]

Erland Sommarskog <so****@algonet.se> wrote in message news:<Xn**********************@127.0.0.1>...

Mike J (mj**********@yahoo.com) writes:

I have several stored procedures that run fine from my SQL Server
database (via the exec command.), though when I call these procedures
from my web application, they do not complete. I have other
procedures that in fact do run fine through my web application though,
so I do not believe its a front-end problem. The procedures only take
about 30 seconds to run from the back-end, so I know its not a time
out issue as well. Does anyone have any ideas?

30 seconds is the default time-out, so timeout problems cannot be ruled
out completely. Do you have proper error handling in your web app?

There are a couple of possible reasons for this, but since you provided
very little information about your code, I can only give some general
comments.

Do you use indexed views or indexes on computed columns? In such case,
you need to issue SET ARITHABORT ON when you connect from your web app
(or make this default for the database with ALTER DATABASE). This setting
is on by default when you run from Query Analyzer.

Even if you don't use indexed views or indexed computed columns, SET
ARITHABORT ON, can still be useful, as you now will get the same plan
as Query Analyzer does.

Erland, yes, we have proper error handling in our web application. We
in fact run many (around 50) stored procedures from our web
application and they complete just fine. The couple procedures that
do not run from the application are not any more complex than the
others.

To elaborate some more on our system, we are using Microsoft .NET, SQL
Server 2000. I have run many tests in query analyzer on our database
server with the procedures in question. They complete accurately and
quickly every time, with no errors. Its only when I call them from
the web app where do not finish. We do not use any indexed views or
computed columns, though I will try to ARITHABOR ON property anyhow.
Any other ideas?
Thanks.

[Erland Sommarskog]

Mike J (mj**********@yahoo.com) writes:

To elaborate some more on our system, we are using Microsoft .NET, SQL
Server 2000. I have run many tests in query analyzer on our database
server with the procedures in question. They complete accurately and
quickly every time, with no errors. Its only when I call them from
the web app where do not finish. We do not use any indexed views or
computed columns, though I will try to ARITHABOR ON property anyhow.
Any other ideas?

With that miniscule of information, no. Well, while you ruled out blocking
in another posting, one possibility is that you manage to block yourself
in the app. When you have a procedure which does not complete, execute
sp_who, and see if any process has a non-zero value in the Blk column.

If there is no blocking, use the Profiler to see where the process gets
stuck.

--
Erland Sommarskog, SQL Server MVP, so****@algonet.se

Books Online for SQL Server SP3 at
http://www.microsoft.com/sql/techinf...2000/books.asp

[DaveGerard]

I had experienced issues with a store proc executing very quickly in Query Analyzer, but not from my ASP app against a development database. I noticed recently the same issue with the procedure not executing quickly in either QA or the web app.

After checking my table indexes on the dev database I found one joined table that had no index for the fields I was joining on. The index existed in the production database. Once adding that index. the procedure executed in < 1 second in QA and only a couple seconds from the web app.

Hope this helps anyone who's frustrated with similar issues.

Dave