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Unknown Virus/Malware

About a week ago, something started messing with my mouse on my laptop. Right clicks, left clicks, opening up files, etc. It then got worse. It would open up a web page's source code and making changes within the coding. It messes with the volume while trying to watch a movie, and seems to be click happy. I've installed and run the Malwarebytes Anti-Malware program which seemed to help for a couple of days. Well, it's started back up. Any ideas on what I can do? Thank you
May 24 '16 #1
3 9332
Try running combo fix from Bleeping computer and adware remover also run Eset online scanner. Also, check your antivirus software if it is not compromised in any way. (process logs)

If the above fails you have two options that you may want to consider, Restore your computer to an earlier date or Format and reinstall
Jul 20 '16 #2
sicarie
4,677 Expert Mod 4TB
I would recommend running AVG and Kaspersky (both) on your computer. As ryno stated, the other options would be to restore from an earlier state (which might be risky if there is malware it may have deliberately infected this portion of your computer).

The other option would be to save your personal files to a USB or CD, reinstall your computer, and then re-scan the files on the USB/CD (as they may be infected) before moving them back to your new computer.

After that, make sure you rotate your passwords (don't re-use any passwords from when you machine was compromised), keep one of the free antivirus programs updated, and practice safe browsing habits (don't click on links in emails - always type them into the URL bar, if a pop-up says your computer is infected don't click on/install anything, force-quit your browser, don't ever give out your password, don't install software unless it's from a trusted source and needed, etc...).
Feb 12 '17 #3
tmudgal16
10 Byte
Unknown malware is just that malware that has not been discovered yet. These types of attacks are known as zero-day attacks. This means that no signatures exist for such antivirus and antispyware software.
Feb 13 '23 #4

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