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Got the error message "Fatal error: Unable to read 4761 bytes"

P: 2
Hope you are all doing good. I am a new bee here.

I have recently transfer a website from one hosting server to another and got the error message

"Fatal error: Unable to read 4761 bytes in /home/oneowner/public_html/admincp/system_cls.php on line 0"

Here is the URL of the website.

I research on this error on Google and found that it is just because the Zend Optimizer is not installed on the web server. But when i checked the configuration of the server then it says that it has Zend Optimizer v3.3.3

Is there anybody here in this community who can resolve my problem. It's a very serious problem and creating a lot of problems for me. I will be very thankful if some one resolve my problem.

Best regards,
Mohsin Rafique
Dec 24 '08 #1
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3 Replies

Expert 5K+
P: 5,058

Which version of Zend Optimizer did your other host use?
Do you use Zend Encoder/SafeGuard?

My guess would be that this is some sort of version incompatibility. That your version of Zend Optimizer doesn't play well with the version of Encoder/SafeGuard you are using.
Dec 24 '08 #2

P: 2
First of all thank you very much for your reply.
My Zend Optimizer Version specs given below

Optimization Pass 1 enabled
Optimization Pass 2 enabled
Optimization Pass 3 enabled
Optimization Pass 4 enabled
Optimization Pass 9 enabled
Zend Loader enabled
License Path no value
Obfuscation level 3

i don't know the exact version of Zend Optimizer at the previous hosting server as i lost the information but i know the latest Hosting Server Zend Optimizer Specification which i already told in the above paragraph and how can i check either Encoder/SafeGuard is Install at my new web server or not?

Awaiting of your reply
Dec 24 '08 #3

Expert 5K+
P: 5,058
Zend Encode/Guard is not something you install on a web server.
It is used to *encode* (for a lack of a better word) PHP code so that it can not be reverse engineered, thus protecting the code from being "pirated".

Zend Optimizer is used to run this "encoded" version of the code on your web-server. You appear to have the latest version of the Optimizer (or close to it at least), so I don't think that is the problem.

Which would mean that the code itself is the problem.
Where did the code come from?
Did you develop it yourself? Or perhaps buy it?

If you did buy it, ask the developer about this. Perhaps he will know how the code was encode and what needs to be fixed to get it working again.
Dec 24 '08 #4

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